HT201270: Update your carrier settings on your iPhone or iPad
Learn about Update your carrier settings on your iPhone or iPad
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Helpful answers
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Oct 8, 2013 11:40 AM in response to edwindwby razmee209,Available or unavailable? IF unavailable, it usually means you need to enter a passcode for vm or you aren't currently set up for it, but you can resolve both issues by contacting your cell phone provider.
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Oct 24, 2013 12:54 AM in response to edwindwby Sally King,I have the exact same problem on my iPhone 5, which also happened after latest update. I have tested to see if VCM is unavailable, but it works fine. Sometime toggling airplane mode on and off clears it, otherwise rebooting phone does the trick. Keeps on happening.