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QUESTION ?

how do i restore my iphone if i forgotten my passcode ?

iPhone 4S, iOS 6.1.4

Posted on Oct 8, 2013 12:12 PM

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6 replies

Oct 8, 2013 1:00 PM in response to albeebhanif

From the article:



If you see one of following alerts, you need to erase the device:

"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"

If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

Alternatively, place the device in recovery mode and restore it to erase the device:

  1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
  2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
  3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
  4. Continue holding the Home button until you see the Connect to iTunes screen.
  5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.


Oct 9, 2013 7:03 AM in response to albeebhanif

albeebhanif wrote:


is there a way to do it with out find my iphone or icloud i just bought this pone so i didnt get a chance to download those things yet. and i tried it that way also but it still says to put in then phone passcode. Is there a way to do it without itunes ? please let me know as soon as possible. thanks!

There is no way to do it without iTunes.


You will need to put the Phone in recovery mode and use iTunes to restore.



Alternatively, place the device in recovery mode and restore it to erase the device:

  1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
  2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
  3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
  4. Continue holding the Home button until you see the Connect to iTunes screen.
  5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.


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