Failure to download Podcasts using cellular data after upgrade to ios 7.

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Failure to download Podcasts using cellular data after upgrade to ios 7.

Since I upgraded to ios 7, I have been unable to download podcasts using cellular data. I have cellular data turned on in the settings. I try to download, I am prompted to turn on celluar data, and then I get an Error message "Error Playback failed".

The podcasts don't work in the podcast app. Also, I have another app that allows the user to go back and listen to old recordings -- similar to a podcast which also won't work.

If I connect using wifi, the podcasts will download just fine.

iPhone 5, iOS 7.0.2

Posted on Oct 8, 2013 1:42 PM

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Answer 1

mario49

Community Specialist

Oct 10, 2013 8:40 AM in response to mcw5788

Hello mcw5788,

Thanks for using Apple Support Communities.

For more information on this, take a look at:

iPhone: Troubleshooting a cellular data connection

http://support.apple.com/kb/TS3780

Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
Restart your iPhone.
Ensure that your software is up to date:
- Check for a Carrier Settings Update. Tap Settings > General > About.
- Check for an iOS Software Update. Tap Settings > General > Software Update.
  Note: Some updates may require a Wi-Fi connection.
Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
Try another location. If a different location works, but the original location still does not, contact your carrierto report the issue.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPhone as new.

Best of luck,

Mario

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Answer 2

mcw5788 Author

Level 1

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Oct 10, 2013 8:57 AM in response to mario49

I should probably add that everything else works fine, even over cellular (i.e. calling, texts, browsing the web).

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