I've had my iPod generation 5 since Christmas 2012 and the charger just suddenly stopped working. Am I entitled to a new one from Apple and if so how do I go about getting one? Thanks!
iPod touch (5th generation), iOS 7.0.2, No other problems with iPod 5.
You'll get a refurbished one, which is just as good as a brand new one and, in some respects (more thorough inspection) probably better. Call Apple - 800-275-2273 in the U.S.A. and I think Canada.
Yes, you will get a new cable. Yu can do it at an Apple store
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or send it to Apple
iPod troubleshooting basics and service FAQ
For the above you enter the serial number fo the iPod since the cable does not have a serial number.
I have had problems with my iPod touch 5 g too I have had it ever seens it came out and it always work fine intill the new update came out 1st it was wifi wouldn't work then I updated it to iOS 6.3 or what ever it was then iOS 7 came out and I didn't updAte it right away and then my ipod wouldn't charge at all and I tryed like 6 other chargers and it wouldn't change then I updated just to see it that would do anything and it did it charges fine now and I'm no the only 1 that these thing have been happening to samething happen to my brother and sister they both got a ipod when I did and 3 of my friends that got the ipod around the same time i did the samething happened to all of them I think Apple is making us update or the 6 of us got messed up iPods just try updating it if your not on iOS 7
If I've had my iPod 5 for about ten months and the charger just stops working will Apple send me a new one?
