3 Replies Latest reply: Oct 8, 2013 6:20 PM by randers4
l.ramon Level 1 (0 points)

My iCloud mail accounts have suddenly gone offline. When I select take all account online, nothing happens. How can I get back online?

MacBook Pro (13-inch Mid 2009), Mac OS X (10.7.5)
  • randers4 Level 9 (62,715 points)

    Did you check your iCloud storage to see if you have exceeded your available storage?  If so, your email account will be suspended (along with documents and data syncing and iCloud backups) until you have adequate storage again.

  • l.ramon Level 1 (0 points)

    I did check and I was no where near my allocation.


    I checked other sources on line and saw that a suggestion from Apple Tech Support to a similar problems last year was simeply to Shutdown and Reboot my Mac. That seemed to work. I don't know why I didn't think of that before as it is SOP for my Windows machines. I just always think of the Mac as being something more stable.


    Bottom line:  First try should be to reboot. Then, if that doesn't work look for a more sophisticated solution.

  • randers4 Level 9 (62,715 points)

    True, it occasionally works for Mac too.