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Need URGENT HELP PLEASE! iphone 4s memory/storage disappearing randomly!!

Ok so to be more clear, this problem never occured until a few days ago, perhaps for a week.

So I admit I have a lot of apps and music on my phone, because it told me that the storage is full. So I delted a lot of apps and music off my iphone, at that time it had like 300 mb of memory on my phone. AFTER THAT, I DID NOT DO ANYTHING, I DID NOT DOWNLOAD MUSIC, DIDN'T DOWNLOAD AY APPS. DELTED EVERY TEMPORARY FILE ON MY IPHONE. (The apps were pretty much the same apps I had on my ipod touch I had before. And tere were never any temporary files because my ipod touch storage never got full. So don't say it's because of temporary files, IT'S NOT. Even if it is, it is IMPOSSIBLE for a TEMPORARY FILE TO TAKE UP SO MUCH STORAGE, you will see if you cotinue reading.) And after I got soem storage, about a few hours later, guess what? it says it now only has 240mb available. And I didn't even do anything. later on, I checked the storage pretty often, what's strange is, the memory were often changing, for instance, after I checked it again, it says it has 246mb available, and after that it just keeps having less and less storage, And now, guess how muc hstorage is left? 36MB, CAN YOU BELIEVE THAT? CAN YOU???? I don't know what n the world is wrong with this memory thing but it is certainly annoying the **** out of me. I didn't do nothing and suddenly 200 mb is gone???? WHAT????? I didn't even turn on my celluar data if that's what you want to know. It's so annoying!!! OH AND important part is - When I plug my iphone into itunes, it says my iphoen is over capacity by 90 mb! But on my iphone, it says it still has 36 mb available! And no, I do not have any backup from my other device. I don't know why this is happening, but I need it fixed. I can't even download music now. I tried selecting the "restore from backup" option on itunes, but it says I don't haev enough space availabel on iphone to do that......wow. I also tried reset setting and stuff, nothing works. This just randomly happened......PLEASE HELP ME! anyoen else having this problem? any solutions???? PLEASE PLEASE HELP ME!!!! THANK YOU SO MUCH!!


*PLEASE JUST GO AWAY AND CLOSE THE TAB IF YO UARE GOING TO SAY YOU HAVE THE SAME PROBLEM... JUST... DON'T EVE NBOTHER REPLYING, DO NOT WASTE MY TIME. THANK YOU SO MUCH IF YOU CAN HELP ME!!!! REALLY NEED URGENT HELP!!!*

iPhone 4S

Posted on Oct 8, 2013 6:15 PM

Reply
6 replies

Oct 8, 2013 6:19 PM in response to s1391437164aa

Just like every other people that are having the same problem - the strange thing is that ther eare a lot of memory used in the "other" category, and we don't know what "others" are, is it photos? music? downloads????? the "others" category cannot have that much memory used..... so there is certainly something weird going on. Please help, and also... very sorry I had so much spelling error.. I was in a hurry mood and didn't put much effort on checking my spelling. Also the spell check didn't show up for some reason... anyways, PLELASE HELP!

Oct 8, 2013 7:25 PM in response to s1391437164aa

Wow... seems there some serious issues there... medication might help. 😉


Seriously, use some basic grammar and try being a little more patient.


If Other is more than approximately 1GB, restore the device from the most recent backup. This may require selecting less media to sync to the device or turning off the Music sync to accomplish. If Other is still not around 1GB, restore as new as this would tend to indicate corruption.


Honestly, less than 1GB of free space on an iOS device or ANY device is simply unacceptable from a functionality standpoint. Connect the device to a computer running iTunes and manage the content on the device. The entire music library is not needed. Every app ever purchased does not need to be on the device.

Oct 10, 2013 3:40 PM in response to diesel vdub

Hey there.


Sorry I'm jsut very ****** off, there is just so many weird and random problems with my iphone recently. And I do apologize for my bad grammar.


There is more problem now. I did select "Restore as new" in itunes, but some how, somethig went wrong. When I select restore, it says that I have purchased apps that are not transferred. So I wen into file>Device>Transfer apps. And it took about 20-30minutes to transfer. And after that, I tried to restore again. And it still has that message. So I jsut ignored it and clickd on restore. And I forgot what exactly happened. But it gave a backup error. And then itunes said there is a problem and I need to restore my iphone. And then it was restored. But funny thing is, nothing changed. It's weird, because:


1. It just randomly had a error, and then it restored itself. And nothing even changed. I didn't even do a backup yet but all the data on my iphone is already there after it restored..... because I selected restore as new, not restore from backup (it says I do not have enough storage available to restore from my backup) so how can all the data on my iphone be there?


And now I don't even know what to do. Also, it says that I have 0bytes on my iphone. I tried deleting apps from my iphone, but it still says o bytes....... This is too frustrating. I guess I'll jsut have to restore again.... and if it still doesn't work..... I'll just take it to the apple store... I had enough with this crap problems, so many annoying problems, don't know who to blame on.....

Oct 11, 2013 3:09 AM in response to s1391437164aa

Write down whatever error messages iTunes generates. It should have a number or other identifier. Google that. If you're lucky, it'll lead to a solution. Without the error number, there's not much other people can do to help you really. If not, here's a few things you may want to try:



Run iTunes diagnostics, if it is all clear, try the next step still.



If you're on a PC, iTunes is known to be finicky with what USB port you're using. Try a different port, a different sync cable, anything you can think of.

Need URGENT HELP PLEASE! iphone 4s memory/storage disappearing randomly!!

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