HT203421: Troubleshooting the Mac App Store

Learn about Troubleshooting the Mac App Store
justeuser

Q: There was an error

There was an error in the App Store. Please try again later. (100)

MacBook Pro with Retina display

Posted on Oct 8, 2013 7:05 PM

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Q: There was an error

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  • by Linc Davis,

    Linc Davis Linc Davis Oct 8, 2013 11:45 PM in response to justeuser
    Level 10 (208,000 points)
    Applications
    Oct 8, 2013 11:45 PM in response to justeuser

    Back up all data.

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/Cookies/com.apple.appstore.plist

    Right-click or control-click the line and select

     

    Services Reveal

    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select

    Go Go to Folder...

    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.