i can't reset my secure question?
i forget my secure answers and i cant reset or remember it.. there's no button for reset .. today i just put alternate email address..
i need ur help plz.. waiting ur answer..
thanks/
regareds....
i forget my secure answers and i cant reset or remember it.. there's no button for reset .. today i just put alternate email address..
i need ur help plz.. waiting ur answer..
thanks/
regareds....
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
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The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
how can i reset it?
i do all ur steps but i cant use me account!!!
Read the title. You only do one. If that doesn't work, then try another. The instructions couldn't be any clearer.
You don't reset it yourself. You contact Apple through one of the methods Kappy and I described, and if needed, wait for them to get back to you.
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i can't reset my secure question?