HT201570: Find the serial number of your iPod

Learn about Find the serial number of your iPod
Fwelch1234
Level 1 (0 points)

Q: My daughters iPod touch has been missing for 2 yrs and she just found it. She charged it and turned it on and it says iPod disabled for 22,000,000 minutes. How do I get it back to working?  Even when I get on iCloud it still shows it offline.

My daughters iPod touch has been missing for 2 yrs and she just found it. She charged it and turned it on and it says iPod disabled for 22,000,000 minutes. How do I get it back to working?  Even when I get on iCloud it still shows it offline.

iPod touch, iOS 6.1.3

Posted on Oct 8, 2013 8:00 PM

Close
Fwelch1234

Q: My daughters iPod touch has been missing for 2 yrs and she just found it. She charged it and turned it on and it says iPod disable ... more

  • All replies
  • Helpful answers

  • by John Galt,

    John Galt John Galt Oct 8, 2013 8:19 PM in response to Fwelch1234
    Level 9 (50,389 points)
    Mac OS X
    Oct 8, 2013 8:19 PM in response to Fwelch1234

    Fwelch1234 wrote:

     

    ... How do I get it back to working? 

     

    You must restore is as a new device:

     

    iOS: Forgotten passcode or device disabled after entering wrong passcode

     

    The applicable procedure is as follows:

     

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.