MacBook Air mail won't send or reply to any messages, although it receives them just fine. All my names and passwords are correct, but I keep getting the 'can't connect to account' message. Can anyone help?
Yeah your SMTP settings are WRONG.
What account are you trying to setup?
Thanks Sabatica,
Shaw
Still does't work, and my SMTP settings are what they should be...
If the email in question has a incoming imap server, try to delete then re-add the email. If it's a incoming pop server, there are more steps you need to do before you delete and re-add the email
Please describe in detail what happened when you took all the applicable steps in the support article. That's the starting point for any further efforts to solve the problem.
Hello-
I have the same problem since upgrading to Mountain Lion from Snow Leopard last weekend.
This seems to be a common problem in 10.8 and a glitch in Mail 6.6 according to my ISP;
under advanced in the SMPT settings, Use of SSL cannot be unchecked causing the mail not to send.
I Googled the problem and found that checking Use Custom Port and setting it to 25 solved the problem for others. It worked for me too but when I close Mail, it resets the custom port to 587 and the mail will not send until I manually change the custom port back to 25. Mail 6.6 does't like port 587.
It's my hope Apple will resolve this issue in a future update but until, I am using Thunderbird mail (free from Mozilla). It works fine and uses port 587 btw.
Other thoughts welcomed!
Best,
John
Unable to send or reply in mail
