Cannot Change Video Resolution in Youtube

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Level 1

0 points

Cannot Change Video Resolution in Youtube

When I try to change the video resolution in YouTube, the screen goes black and it automatically goes to 240p regardless of the resolution that I choose. It will play the video so long as it remains in its default resolution i.e. 360p or 240p. I also have Chrome downloaded and it has no issue changing between video resolution so I am assuming it is an issue with Safari. I reinstalled Flash and I tried resetting the computer but had no success with either of those attempts. Any ideas?

Thanks!

Dan

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 9, 2013 8:44 AM

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Answer 1

Saxman

Level 2

278 points

Oct 9, 2013 10:32 AM in response to dschinkal

Same thing, except it defaults to the highest resolution. I try to load the video, it takes forever, so I try to downgrade the quality, hoping it will load, but it flips back to the highest, and if I refresh the page, it does it again...

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Answer 2

cmb999

Level 1

0 points

Oct 23, 2013 4:24 PM in response to dschinkal

same here. worked fine a month ago.

mine defaults to 720p. I want 1080, but when I change, i get the problem,

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Answer 3

Nov 27, 2013 12:51 AM in response to dschinkal

Thanks dschinkal! When I view You Tube clips on Safari and click the resolution adjuster to increase it (say, to 720), the screen goes black and I have to click refresh in order to reload the page. After which, it plays again at a low resolution.

This has happened since I bought my new iMac 27" a month ago.

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