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RMpad

Q: I updatede my iPad to iOS7 and now cant hook up to wifi.........tried a lot of stuff, help

I updated my iPad to iOS7 and now cant hook up to wifi......help    I have tried a lot of different way and no luck.

iPad 2 Wi-Fi, iOS 7

Posted on Oct 9, 2013 9:52 AM

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Q: I updatede my iPad to iOS7 and now cant hook up to wifi.........tried a lot of stuff, help

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  • by sterling r,

    sterling r sterling r Oct 11, 2013 7:30 AM in response to RMpad
    Community Specialists
    Oct 11, 2013 7:30 AM in response to RMpad

    Hello RMpad,

     

    Thank you for using Apple Support Communities.

    It sounds like after updating to iOS 7 you are unable to join any wifi network.

    I want to recommend these parts of the article named:

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

    1. Be sure you're in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    6. Tap TS1398_i.png and Forget this Network.
    7. Try to connect to your desired Wi-Fi network.
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    8. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    9. Update your device to the latest version of software.
    10. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

     

    If that does not resolve the issue, I would next recommend either of these 2 parts down toward the bottom depending on the symptoms you are seeing.

    Unable to locate a Wi-Fi network

    Unable to connect to a Wi-Fi network

     

    Cheers,

    Sterling