Cannot send email on iMac OS 10.8.5, but can receive email fine

Question

Level 1

8 points

Cannot send email on iMac OS 10.8.5, but can receive email fine

Hi there,

I cannot send email (SMTP) from my iMac OS 10.8.5, email version 6.6

I have checked all the settings and they are exactly the same as my MacBook Pro OS 10.8.5, email version 6.6

Email works absolutely fine on MacBook Pro (POP and SMTP) but only incoming (POP) works on my MacBook and not the outgoing (SMTP)

Any ideas?

I have deleted all email accounts and set them up again, but that hasn't worked. I've tried changing ports per instruction sfrom godaddy (who hosts my email), but no luck.

As I said, all settings are the same as the MacBook Pro which works fine.

This is driving me insane, so any help would be most welcomed please.

Many thanks,

Lisa

iMac, OS X Mountain Lion (10.8.5)

Posted on Oct 9, 2013 9:58 AM

Reply

Answer 1

digibudII

Level 2

491 points

Oct 9, 2013 12:28 PM in response to Design580

I have to believe something is NOT the same between the two settings. It could be a space or a period or something very minor. A call to your ISP might be in order. Their tech support might walk you through the standard settings. You might think it's all perfect but could still be missing something. I've had that happen to me before.

Reply

Answer 2

Design580 Author

Level 1

8 points

Oct 9, 2013 12:32 PM in response to digibudII

The perplexing thing about this situation is that I never changed the settings when this started happening a week ago. It was intermittent, now it is nearly constant. Have checked, double checked, triple checked. Can't figure it out...

Reply

Answer 3

Eric Root

Level 10

684,027 points

Oct 9, 2013 12:42 PM in response to Design580

If you go to Mail/Window/Connection Doctor what do you see? Select the SMTP that isn't working, then Show Details. If there is anything thing there, copy it and paste in a reply after making sure you remove any personal information.

Reply

Answer 4

Design580 Author

Level 1

8 points

Oct 9, 2013 1:10 PM in response to Eric Root

It is also refusing to send from a gmail account as well. But here's the original POP account I am most concerned about:

com -- port:993 -- socket:0x7fa2749dc620 -- thread:0x7fa274dbec10

5.30 OK Success

WROTE Oct 09 16:03:57.671 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2749dc620 -- thread:0x7fa274dbec10

6.30 LOGOUT

READ Oct 09 16:03:57.936 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0

+OK <25403.1381349037@pop.secureserver.net>

WROTE Oct 09 16:03:57.950 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0

CAPA

READ Oct 09 16:03:58.045 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0

-ERR authorization first

WROTE Oct 09 16:03:58.062 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0

USER

READ Oct 09 16:03:58.157 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0

+OK

WROTE Oct 09 16:03:58.171 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0

PASS ******

READ Oct 09 16:03:58.337 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0

+OK

WROTE Oct 09 16:03:58.352 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0

QUIT

READ Oct 09 16:03:58.453 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c38300 -- thread:0x7fa274e061b0

+OK

INITIATING CONNECTION Oct 09 16:04:27.035 -- host:pop.secureserver.net -- port:995 -- socket:0x0 -- thread:0x7fa274aaadb0

CONNECTED Oct 09 16:04:27.086 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

READ Oct 09 16:04:27.568 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

+OK <15852.1381349067@pop.secureserver.net>

WROTE Oct 09 16:04:27.586 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

CAPA

READ Oct 09 16:04:27.677 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

-ERR authorization first

WROTE Oct 09 16:04:27.697 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

USER

READ Oct 09 16:04:27.785 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

+OK

WROTE Oct 09 16:04:27.804 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

PASS ******

READ Oct 09 16:04:27.923 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

+OK

WROTE Oct 09 16:04:27.942 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

STAT

READ Oct 09 16:04:28.032 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

+OK 278 26304803

WROTE Oct 09 16:04:28.052 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

UIDL 1

READ Oct 09 16:04:28.141 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

+OK 1 1380719118.266296.p3plgemini13-05.prod.phx.2009884992

WROTE Oct 09 16:04:28.161 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

UIDL 278

READ Oct 09 16:04:28.249 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

+OK 278 1381348877.123257.p3plgemini13-03.prod.phx.1707043136

WROTE Oct 09 16:04:28.266 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

QUIT

READ Oct 09 16:04:28.357 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274af1e10 -- thread:0x7fa274aaadb0

+OK

INITIATING CONNECTION Oct 09 16:05:05.848 -- host:imap.gmail.com -- port:143 -- socket:0x0 -- thread:0x7fa274c5cf60

INITIATING CONNECTION Oct 09 16:05:05.849 -- host:pop.secureserver.net -- port:995 -- socket:0x0 -- thread:0x7fa27449c8c0

INITIATING CONNECTION Oct 09 16:05:05.849 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fa274e01360

INITIATING CONNECTION Oct 09 16:05:05.849 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fa274d602d0

INITIATING CONNECTION Oct 09 16:05:05.849 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fa274e8a7f0

INITIATING CONNECTION Oct 09 16:05:05.849 -- host:smtpout.secureserver.net -- port:465 -- socket:0x0 -- thread:0x7fa274e79600

INITIATING CONNECTION Oct 09 16:05:05.892 -- host:p06-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fa27491d2e0

CONNECTED Oct 09 16:05:05.915 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

CONNECTED Oct 09 16:05:05.923 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274c5cf60

CONNECTED Oct 09 16:05:05.930 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274e01360

CONNECTED Oct 09 16:05:05.942 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa274d602d0

CONNECTED Oct 09 16:05:05.992 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

CONNECTED Oct 09 16:05:06.011 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa27491d2e0

READ Oct 09 16:05:06.052 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274c5cf60

* OK Gimap ready for requests from 67.87.227.158 f7if4404247qek.1

READ Oct 09 16:05:06.069 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274e01360

* OK Gimap ready for requests from 67.87.227.158 g4if2590784qas.131

READ Oct 09 16:05:06.087 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa274d602d0

* OK Gimap ready for requests from 67.87.227.158 r7if5018805qai.9

READ Oct 09 16:05:06.105 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

220 mx.google.com ESMTP x8sm89829824qam.2 - gsmtp

READ Oct 09 16:05:06.124 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa27491d2e0

* OK [CAPABILITY st11p06mm-iscream004 1S XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (1S:6866) st11p06mm-iscream004 [02:1232:20:05:06:6F]

WROTE Oct 09 16:05:06.141 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0

1.34 CAPABILITY

WROTE Oct 09 16:05:06.160 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274e3b8b0

1.36 CAPABILITY

WROTE Oct 09 16:05:06.180 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

1.37 CAPABILITY

WROTE Oct 09 16:05:06.219 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240

1.40 AUTHENTICATE ATOKEN NTYwNDIyNjYANTYwNDIyNjYAQVFBQUFBQlNWS3dkM1pxbWx1bDRIVU12L2NkRHZuaUF6TkNUNy9RPQ= =

READ Oct 09 16:05:06.235 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX XYZZY SASL-IR AUTH=XOAUTH AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN

1.34 OK Thats all she wrote! f7if4404247qek.1

READ Oct 09 16:05:06.254 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274e3b8b0

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX XYZZY SASL-IR AUTH=XOAUTH AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN

1.36 OK Thats all she wrote! g4if2590784qas.131

WROTE Oct 09 16:05:06.260 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

EHLO [192.168.1.102]

READ Oct 09 16:05:06.275 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX XYZZY SASL-IR AUTH=XOAUTH AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN

1.37 OK Thats all she wrote! r7if5018805qai.9

READ Oct 09 16:05:06.299 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240

1.40 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES XXXXXXXXX ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XXXXXXX X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User lisa.nicklin logged in

WROTE Oct 09 16:05:06.324 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0

2.34 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")

WROTE Oct 09 16:05:06.346 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274aa5330

2.36 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")

READ Oct 09 16:05:06.374 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

+OK <24368.1381349106@pop.secureserver.net>

READ Oct 09 16:05:06.380 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

250-mx.google.com at your service, [67.87.227.158]

250-SIZE 35882577

250-8BITMIME

250-STARTTLS

250-ENHANCEDSTATUSCODES

250 CHUNKING

WROTE Oct 09 16:05:06.405 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

2.37 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")

WROTE Oct 09 16:05:06.425 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240

2.40 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")

READ Oct 09 16:05:06.443 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0

* ID ("name" "GImap" "vendor" "Google, Inc." "support-url" "http://support.google.com/mail" "remote-host" "67.87.227.158" "connection-token" "f7if4404247qek.1")

2.34 OK Success f7if4404247qek.1

READ Oct 09 16:05:06.460 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274aa5330

* ID ("name" "GImap" "vendor" "Google, Inc." "support-url" "http://support.google.com/mail" "remote-host" "67.87.227.158" "connection-token" "g4if2590784qas.131")

2.36 OK Success g4if2590784qas.131

WROTE Oct 09 16:05:06.480 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

CAPA

WROTE Oct 09 16:05:06.497 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

STARTTLS

READ Oct 09 16:05:06.514 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

* ID ("name" "GImap" "vendor" "Google, Inc." "support-url" "http://support.google.com/mail" "remote-host" "67.87.227.158" "connection-token" "r7if5018805qai.9")

2.37 OK Success r7if5018805qai.9

READ Oct 09 16:05:06.534 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240

* ID NIL

2.40 OK Completed

WROTE Oct 09 16:05:06.561 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0

3.34 AUTHENTICATE PLAIN ****************************

WROTE Oct 09 16:05:06.573 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70

3.36 AUTHENTICATE PLAIN (*** 32 bytes hidden ***)

READ Oct 09 16:05:06.591 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

-ERR authorization first

WROTE Oct 09 16:05:06.634 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

3.37 AUTHENTICATE PLAIN ****************************

WROTE Oct 09 16:05:06.649 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240

3.40 LIST "" ""

WROTE Oct 09 16:05:06.712 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

USER

READ Oct 09 16:05:06.725 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

220 2.0.0 Ready to start TLS

READ Oct 09 16:05:06.756 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa2748c2240

* LIST (\Noselect) "/" ""

3.40 OK Completed

READ Oct 09 16:05:06.781 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH

3.37 OK

READ Oct 09 16:05:06.795 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

+OK

WROTE Oct 09 16:05:06.839 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

EHLO [192.168.1.102]

WROTE Oct 09 16:05:06.839 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p06-imap.mail.me.com -- port:993 -- socket:0x7fa2744ed650 -- thread:0x7fa274e3b8b0

4.40 LOGOUT

WROTE Oct 09 16:05:06.864 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

4.37 CAPABILITY

WROTE Oct 09 16:05:06.883 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

PASS ******

READ Oct 09 16:05:06.898 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH

3.36 OK

READ Oct 09 16:05:06.915 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH

3.34 OK

READ Oct 09 16:05:06.937 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

250-mx.google.com at your service, [67.87.227.158]

250-SIZE 35882577

250-8BITMIME

250-AUTH LOGIN PLAIN XOAUTH XOAUTH2 PLAIN-CLIENTTOKEN

250-ENHANCEDSTATUSCODES

250 CHUNKING

WROTE Oct 09 16:05:06.985 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70

4.36 CAPABILITY

WROTE Oct 09 16:05:07.001 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0

4.34 CAPABILITY

READ Oct 09 16:05:07.018 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

+OK

WROTE Oct 09 16:05:07.030 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

AUTH PLAIN (*** 40 bytes hidden ***)

READ Oct 09 16:05:07.058 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH

4.37 OK Success

WROTE Oct 09 16:05:07.079 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

QUIT

WROTE Oct 09 16:05:07.117 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

5.37 LIST "" ""

READ Oct 09 16:05:07.132 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH

READ Oct 09 16:05:07.161 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274d992d0 -- thread:0x7fa27449c8c0

+OK

READ Oct 09 16:05:07.173 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

* LIST (\Noselect) "/" "/"

READ Oct 09 16:05:07.183 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70

4.36 OK Success

READ Oct 09 16:05:07.226 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

5.37 OK Success

WROTE Oct 09 16:05:07.246 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70

5.36 LIST "" ""

WROTE Oct 09 16:05:07.277 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa274e74500 -- thread:0x7fa27486a890

6.37 LOGOUT

READ Oct 09 16:05:07.297 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274d19df0

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN XXXXXXXXXX UIDPLUS XXXXXXXXXXXXXXXX ENABLE MOVE XXXXXXXXX ESEARCH

4.34 OK Success

WROTE Oct 09 16:05:07.358 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa2748e1ef0

5.34 LIST "" ""

READ Oct 09 16:05:07.383 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70

* LIST (\Noselect) "/" "/"

READ Oct 09 16:05:07.403 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70

5.36 OK Success

WROTE Oct 09 16:05:07.428 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fa2748c3680 -- thread:0x7fa274ab6c70

6.36 LOGOUT

READ Oct 09 16:05:07.447 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

535-5.7.8 Username and Password not accepted. Learn more at

535 5.7.8 http://support.google.com/mail/bin/answer.py?answer=14257 x8sm89829824qam.2 - gsmtp

READ Oct 09 16:05:07.475 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa2748e1ef0

* LIST (\Noselect) "/" "/"

5.34 OK Success

WROTE Oct 09 16:05:07.477 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fa274dafdc0 -- thread:0x7fa274e8a7f0

QUIT

WROTE Oct 09 16:05:07.502 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:143 -- socket:0x7fa274e87c30 -- thread:0x7fa274ab6c70

6.34 LOGOUT

INITIATING CONNECTION Oct 09 16:05:27.039 -- host:pop.secureserver.net -- port:995 -- socket:0x0 -- thread:0x7fa274db5d70

CONNECTED Oct 09 16:05:27.073 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

READ Oct 09 16:05:27.540 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

+OK <25159.1381349127@pop.secureserver.net>

WROTE Oct 09 16:05:27.566 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

CAPA

READ Oct 09 16:05:27.674 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

-ERR authorization first

WROTE Oct 09 16:05:27.694 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

USER

READ Oct 09 16:05:27.803 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

+OK

WROTE Oct 09 16:05:27.826 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

PASS ******

READ Oct 09 16:05:28.010 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

+OK

WROTE Oct 09 16:05:28.028 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

STAT

READ Oct 09 16:05:28.129 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

+OK 278 26304803

WROTE Oct 09 16:05:28.149 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

UIDL 1

READ Oct 09 16:05:28.257 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

+OK 1 1380719118.266296.p3plgemini13-05.prod.phx.2009884992

WROTE Oct 09 16:05:28.276 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

UIDL 278

READ Oct 09 16:05:28.366 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

+OK 278 1381348877.123257.p3plgemini13-03.prod.phx.1707043136

WROTE Oct 09 16:05:28.386 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

QUIT

READ Oct 09 16:05:28.478 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.secureserver.net -- port:995 -- socket:0x7fa274c99950 -- thread:0x7fa274db5d70

+OK

Reply

Answer 5

Oct 23, 2013 7:27 AM in response to Design580

Just wait: it gets even better. I had this problem, and then gradually incoming messages stopped working, and now nothing works.

And not just on my MacBook, but ALL my Apply devices simultaneously.

I spent a week trying to figure out the issue, before it resolved itself just in time for me to get to my appointment at the Apple Store and show them how I didn't have a problem.

I had emails back on my phone for 10 days, and now it's started up again - again on MacBook, iPhone, iPad...

I can't figure this out.

Apple Store Genius Bar can't figure this out.

Google forums can't figure this out.

https://productforums.google.com/forum/#!msg/gmail/Q5yFO7xPpZs/iFSi0AsVZBQJ

Now I've deleted my account to reboot it - and of course it can't connect to imap.gmail.com to re-add the account. Awesome.

Re: pinging the server, I get no packet loss from IMAP and only 25% packet loss for SMTP, yet every attempt to connect to Gmail fails.

Reply

Answer 6

Design580 Author

Level 1

8 points

Oct 23, 2013 7:34 AM in response to thedavemonster

I finally hired an IT person to help me. He fixed my issue by changing the dns servers that everything was pointing to. No reason from my ISP to suspect that something had changed on their end, but regardless, this fix worked for me. Hope it gives you some sort of help.

Reply