BeckyfromId
Level 1 (0 points)

Q: Ibook

I need to know how to fix my Ibooks.  Every thing is missing except for the shelf. Nothing else shows up-not the library, books, or any thing else.  Just a empty shelf. Please help.

iPad 2, iOS 7

Posted on Oct 9, 2013 11:19 AM

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BeckyfromId

Q: Ibook

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  • by sheila_m.,

    sheila_m. sheila_m. Oct 11, 2013 6:32 AM in response to BeckyfromId
    Community Specialists
    Oct 11, 2013 6:32 AM in response to BeckyfromId

    Hello BeckyfromId,

     

    Thank you for the details of the issue you are experiencing with iBooks.  I recommend signing out and back into the iTunes & App Store on your iPad for an issue like this:

     

    Changing your Apple ID account

    Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.

    HT1311_01--settings_itunes-002-en.png

    Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.

     

    The last step states to sign in with another account, but I recommend signing in with the same account you use to purchase your iBooks.  Additionally, I recommend verifying that top of the bookshelf in iBooks says Books and not PDF. 

     

    You can find the full article here:

    iOS: Changing the signed-in iTunes Store Apple ID account

    http://support.apple.com/kb/ht1311

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.