6 Replies Latest reply: Oct 10, 2013 11:48 AM by Eric Root
chRLIeOVREdn Level 1 Level 1

    Hi, I have a macbook pro with retina and is running on osx mountain lion, for some reaason the application icon from the finder list will not open when selected, it just stays on the last icon opened, i have updated the software and still nothing, any ideas?? thanks


MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)
Reply by Eric Root on Oct 10, 2013 8:35 AM Helpful

If you go to the Applications folder on the hard drive level, where Library, System, and Users are, will it open there?

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  • Eric Root Level 9 Level 9
    expertise.macosx
    Mac OS X

    Are you talking about the one in the Finder sidebar?

    Screen Shot 2013-10-09 at 4.11.36 PM.png

  • chRLIeOVREdn Level 1 Level 1

    Yes its the one in the sidebar, thanks

  • chRLIeOVREdn Level 1 Level 1

    Yes its the one in the sidebar, thanks


  • Eric Root Level 9 Level 9
    expertise.macosx
    Mac OS X

    If you go to the Applications folder on the hard drive level, where Library, System, and Users are, will it open there?

  • chRLIeOVREdn Level 1 Level 1

    When at Hard drive level, the application folder is faded and un-openable? Thanks.

  • Eric Root Level 9 Level 9
    expertise.macosx
    Mac OS X

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application uninstaller. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - About

     

    Another thing you can try, but it is probably a long shot is to remove the com.apple.finder.plist.

     

    You need to look in your user Library/Preferences for the .plist. Either hold down the option key while using the Finder “Go To Folder” command and select your user Library in your home folder or use the Finder Go To Folder command and enter ~/Library/Preferences/com.apple.finder.plist.  Move the .plist to your desktop.

     

    Re-launch Finder by loggin out/in and test. If it works okay, delete the plist from the desktop.

     

    If the same, return the .plist to where you got it  from, overwriting the newer ones.

     

    If you prefer to make your User library permanently visible, use the Terminal command found below.

     

    Show User Library

     

    You might want to bookmark the command. I had to use it again after I installed 10.8.5. I have also been informed that if you drag the user library to Finder it will remain visible.