HT5622: Frequently asked questions about Apple IDLearn about Frequently asked questions about Apple ID
Currently Being ModeratedOct 10, 2013 6:09 AM (in response to twtz)
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
An alternative to using the security questions is to use 2-step verification: