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Q: no aol mail after update
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Oct 10, 2013 4:27 AMby WiseJD,
Did you go to Settings, Mail, Contacts & Calandars> Add Account?iOS: Troubleshooting Mail
Symptoms
This article provides troubleshooting steps for Mail issues you may encounter while using your iPhone, iPad, or iPod touch.
Resolution
Try these basic troubleshooting steps first
- Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
- Try to use an alternate Internet connection if available:
- Try a different Wi-Fi connection
- If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
- If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
- Try to use an alternate Internet connection if available:
- Log in to your email provider's website to ensure that the account is active and the password is correct.
- Restart your iOS device.
- Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Choose the affected email account, then tap Delete Account.
- Add your account again.
Specific issues
Alert: "Cannot get mail"
Alert: "Unable to Move Message"
Alert: "MFMessageErrorDomain error 1032"
Additional Information
Learn how to set up or add an email account.
Get help troubleshooting iCloud mail.
- Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
