The app isn't functioning. THe one time this evening it did launch, the New option resulted in nothing happening. I was able to drag and rop an action on the icon and it did launch but no options appeared in the laft sidebar. Now, despite trashing the two preference files I found in my User library, the app won't launch at all.
Any thoughts?
Thanks
--Mitch
iMac, OS X Mountain Lion (10.8.2), SSD 8Gb RAM i7
Try removing the Automator Cache files in ~/Library/Caches.
Try opening in another account, even Guest. That will help determine if something is broken in the app or in your settings.
Just tried that on an account I use for testing purposes. No love...the program loads, but doesn't open a blank window, nor does the New option work
Download and install the 10.8.5 combo update. That may fix whatever is wrong.
My next step would be reinstalling the OS.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.
Hi -how's this:
Process: Automator [44181]
Path: /Applications/Automator.app/Contents/MacOS/Automator
Identifier: com.apple.Automator
Version: 2.3 (346)
Build Info: Automator-346004000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [158]
User ID: 505
Date/Time: 2013-10-09 19:16:29.968 -0700
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[44181]: garbage collection is ON
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: cacheDictionary'
terminate called throwing an exception
abort() called
2 Options
Backup your Mac
Boot from recovery Partition (CMd+R)
Restore OS X underneath. Your data will remain unaffected.
New version of Automator.
OR
Delete the App and its .plist files and Caches
Use Pacifist to extract it from the InstallESD.dmg inside the Install Mac OS X Mountain Lion.app.
Reinstall
Run Disk Utility to repair disk permissions
and enjoy
Please post the rest of the report, as requested. I know it's long.
Process: Automator [48237]
Path: /Applications/Automator.app/Contents/MacOS/Automator
Identifier: com.apple.Automator
Version: 2.3 (346)
Build Info: Automator-346004000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [158]
User ID: 505
Date/Time: 2013-10-10 19:38:23.913 -0700
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 9926 sec
Crashes Since Last Report: 313
Per-App Interval Since Last Report: 30 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 463E45B8-D2A2-6B72-571C-536147412BAC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[48237]: garbage collection is ON
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: cacheDictionary'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff94420b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff938e03f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff94420948 +[NSException raise:format:arguments:] + 104
3 Foundation 0x00007fff956724c2 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 189
4 Automator 0x00007fff8e6e7d94 -[AMProxyAction initWithDictionary:] + 135
5 Automator 0x00007fff8e6e5655 -[AMAppDefinitionProxyAction initWithGenericActionBundleIdentifier:applicationDefintiion:] + 103
6 Automator 0x00007fff8e6e5459 -[AMGenericActionLoader actionsFromTigerApplicationDefinition:] + 496
7 Automator 0x00007fff8e6e5107 -[AMApplicationDefinition definedActions] + 66
8 Automator 0x00007fff8e6e3427 -[AMActionRegistry loadDefinitionFileActions] + 260
9 Automator 0x00007fff8e6e083e -[AMLibrary init] + 91
10 Automator 0x00007fff8e6e07cb +[AMLibrary sharedLibrary] + 52
11 Foundation 0x00007fff956ceea9 -[NSObject(NSKeyValueCoding) valueForKey:] + 400
12 Foundation 0x00007fff956f01ab -[NSKeyValueNestedProperty object:didAddObservance:recurse:] + 189
13 Foundation 0x00007fff956e8ed0 -[NSObject(NSKeyValueObserverRegistration) _addObserver:forProperty:options:context:] + 222
14 Foundation 0x00007fff956e7e44 -[NSObject(NSKeyValueObserverRegistration) addObserver:forKeyPath:options:context:] + 111
15 AppKit 0x00007fff996d73c9 -[NSBinder _updateObservingRegistration:] + 924
16 AppKit 0x00007fff996d63d8 -[NSBinder establishConnection] + 326
17 AppKit 0x00007fff996cf699 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 641
18 AppKit 0x00007fff9955809a -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1012
19 AppKit 0x00007fff9976e946 -[NSNib _instantiateNibWithExternalNameTable:] + 610
20 AppKit 0x00007fff9976e6b3 -[NSNib instantiateNibWithOwner:topLevelObjects:] + 254
21 AppKit 0x00007fff9976dc67 -[NSViewController loadView] + 184
22 Automator 0x00007fff8e6dfb57 -[AMLibraryViewController loadView] + 55
23 AppKit 0x00007fff99715b09 -[NSViewController view] + 41
24 Automator 0x000000010c239b83 -[AMDocumentWindowController windowDidLoad] + 2561
25 AppKit 0x00007fff996eaf82 -[NSWindowController _windowDidLoad] + 448
26 AppKit 0x00007fff996bc2da -[NSWindowController window] + 114
27 AppKit 0x00007fff996fcb79 -[NSWindowController showWindow:] + 53
28 AppKit 0x00007fff994471b6 -[NSDocument showWindows] + 103
29 AppKit 0x00007fff998dedd0 __block_global_32 + 183
30 Automator 0x000000010c252b65 __89-[AMDocumentController reopenDocumentForURL:withContentsOfURL:display:completionHandler:]_block_invoke _0 + 29
31 AppKit 0x00007fff998d9705 __block_global_22 + 254
32 AppKit 0x00007fff998d9333 __block_global_19 + 265
33 AppKit 0x00007fff998d921a __block_global_18 + 688
34 AppKit 0x00007fff998d6dba -[NSDocumentController _openDocumentWithContentsOfURL:usingProcedure:] + 593
35 AppKit 0x00007fff998d8f5f __block_global_17 + 251
36 libdispatch.dylib 0x00007fff8e247f01 _dispatch_call_block_and_release + 15
37 libdispatch.dylib 0x00007fff8e2440b6 _dispatch_client_callout + 8
38 libdispatch.dylib 0x00007fff8e2490c8 _dispatch_main_queue_callback_4CF + 275
39 CoreFoundation 0x00007fff943c2b4c __CFRunLoopRun + 1644
40 CoreFoundation 0x00007fff943c20e2 CFRunLoopRunSpecific + 290
41 HIToolbox 0x00007fff95ea7eb4 RunCurrentEventLoopInMode + 209
42 HIToolbox 0x00007fff95ea7b94 ReceiveNextEventCommon + 166
43 HIToolbox 0x00007fff95ea7ae3 BlockUntilNextEventMatchingListInMode + 62
44 AppKit 0x00007fff99597533 _DPSNextEvent + 685
45 AppKit 0x00007fff99596df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
46 AppKit 0x00007fff9958e1a3 -[NSApplication run] + 517
47 AppKit 0x00007fff99532bd6 NSApplicationMain + 869
48 libdyld.dylib 0x00007fff93e977e1 start + 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff91123212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff986e9b24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff9872df61 abort + 143
3 libc++abi.dylib 0x00007fff962f69eb abort_message + 257
4 libc++abi.dylib 0x00007fff962f439a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff938e0873 _objc_terminate() + 91
6 libc++.1.dylib 0x00007fff96ba78fe std::terminate() + 20
7 libobjc.A.dylib 0x00007fff938e05de objc_terminate + 9
8 libdispatch.dylib 0x00007fff8e2440ca _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff8e2490c8 _dispatch_main_queue_callback_4CF + 275
10 com.apple.CoreFoundation 0x00007fff943c2b4c __CFRunLoopRun + 1644
11 com.apple.CoreFoundation 0x00007fff943c20e2 CFRunLoopRunSpecific + 290
12 com.apple.HIToolbox 0x00007fff95ea7eb4 RunCurrentEventLoopInMode + 209
13 com.apple.HIToolbox 0x00007fff95ea7b94 ReceiveNextEventCommon + 166
14 com.apple.HIToolbox 0x00007fff95ea7ae3 BlockUntilNextEventMatchingListInMode + 62
15 com.apple.AppKit 0x00007fff99597533 _DPSNextEvent + 685
16 com.apple.AppKit 0x00007fff99596df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
17 com.apple.AppKit 0x00007fff9958e1a3 -[NSApplication run] + 517
18 com.apple.AppKit 0x00007fff99532bd6 NSApplicationMain + 869
19 libdyld.dylib 0x00007fff93e977e1 start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff911236d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff986eaf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff986eace3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff986d5191 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff91123d16 kevent + 10
1 libdispatch.dylib 0x00007fff8e246dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8e2469ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib 0x00007fff911236d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff986eaf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff986eace3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff986d5191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff911236d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff986eaf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff986eace3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff986d5191 start_wqthread + 13
Thread 5:: Dispatch queue: Garbage Collection Work Queue
0 libobjc.A.dylib 0x00007fff938e5872 _class_shouldFinalizeOnMainThread + 14
1 libobjc.A.dylib 0x00007fff938de53a finalizeOneAnywhereObject + 59
2 libauto.dylib 0x00007fff91c0e9a9 Auto::foreach_block_do(auto_zone_cursor*, void (*)(void*, void*), void*) + 89
3 libobjc.A.dylib 0x00007fff938de2da batchFinalize + 39
4 libobjc.A.dylib 0x00007fff938de41e batchFinalizeOnTwoThreads + 88
5 libauto.dylib 0x00007fff91c0e949 Auto::Zone::invalidate_garbage(unsigned long, void**) + 73
6 libauto.dylib 0x00007fff91bfbe66 auto_collect_internal(Auto::Zone*, unsigned int) + 486
7 libauto.dylib 0x00007fff91bf762d __auto_zone_collect_block_invoke_0 + 77
8 libdispatch.dylib 0x00007fff8e247f01 _dispatch_call_block_and_release + 15
9 libdispatch.dylib 0x00007fff8e2440b6 _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8e24547f _dispatch_queue_drain + 235
11 libdispatch.dylib 0x00007fff8e2452f1 _dispatch_queue_invoke + 52
12 libdispatch.dylib 0x00007fff8e2451c3 _dispatch_worker_thread2 + 249
13 libsystem_c.dylib 0x00007fff986eacdb _pthread_wqthread + 404
14 libsystem_c.dylib 0x00007fff986d5191 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff911236d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff986eaf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff986eace3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff986d5191 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff539c7448 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff539c7470 rsp: 0x00007fff539c7448
r8: 0x00007fff7ef95278 r9: 0x000000000000001d r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff539c75d0 r13: 0x0000000000000000 r14: 0x00007fff7ef96180 r15: 0x00007fff539c74b0
rip: 0x00007fff91123212 rfl: 0x0000000000000206 cr2: 0x00007fff7ef8eff0
Logical CPU: 0
Binary Images:
0x10c237000 - 0x10c26afff com.apple.Automator (2.3 - 346) <54360CB6-5332-3E91-A417-327016E720A8> /Applications/Automator.app/Contents/MacOS/Automator
0x7fff6be37000 - 0x7fff6be6b93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff8d80a000 - 0x7fff8daa5ff7 com.apple.JavaScriptCore (8536 - 8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8dafd000 - 0x7fff8db04fff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8db05000 - 0x7fff8db27ff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff8db28000 - 0x7fff8db2cff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8db2d000 - 0x7fff8db2efff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff8db2f000 - 0x7fff8db33fff libCGXType.A.dylib (333.1) <16625094-813E-39F8-9AFE-C1A24ED11749> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8dbdc000 - 0x7fff8dbe0fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8dbe1000 - 0x7fff8dbe4fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8dbe5000 - 0x7fff8dc22fef libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8dd95000 - 0x7fff8dd9bfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8dda9000 - 0x7fff8df2ffff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8df30000 - 0x7fff8df8ffff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8dffa000 - 0x7fff8e0adff7 com.apple.PDFKit (2.8.5 - 2.8.5) <EAAED40E-7B2C-3312-826E-26A9DEDBF0FC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8e0ae000 - 0x7fff8e104fff com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8e105000 - 0x7fff8e1d7ff7 com.apple.CoreText (260.0 - 275.17) <AB493289-E188-3CCA-8658-1E5039715F82> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8e1d8000 - 0x7fff8e1d9fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff8e1da000 - 0x7fff8e226fff com.apple.framework.CoreWLAN (3.4 - 340.18) <BCFA14A9-728C-371A-936E-2EDF2EC2F40F> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8e227000 - 0x7fff8e22cfff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff8e230000 - 0x7fff8e23dff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8e242000 - 0x7fff8e257ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff8e259000 - 0x7fff8e407fff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8e408000 - 0x7fff8e6d9ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8e6da000 - 0x7fff8e88bfff com.apple.AutomatorFramework (1.3 - 346) <238D32C0-A41D-3114-A278-F0D5FF7B1758> /System/Library/Frameworks/Automator.framework/Versions/A/Automator
0x7fff8eb4a000 - 0x7fff8edf9fff com.apple.imageKit (2.2 - 673) <5F0504DA-7CE9-3D97-B2B5-3C5839AEBF1F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8edfd000 - 0x7fff8ee25fff libJPEG.dylib (851) <64A3EB03-34FB-308C-817B-6106D1F4D80F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8ee26000 - 0x7fff8eeccff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8eeda000 - 0x7fff8eee0ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff8eee1000 - 0x7fff8eeeefff libexslt.0.dylib (11.3) <271ACF5E-D832-31EC-AC76-74E130F80951> /usr/lib/libexslt.0.dylib
0x7fff8eeef000 - 0x7fff8ef40ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8f1b4000 - 0x7fff8f203ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8f27d000 - 0x7fff8f2e0fff com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <FEAB83AB-1DE5-3813-BA48-7A7F2374CCF0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8fb97000 - 0x7fff8fbdbfff libcups.2.dylib (327.7) <9F35B58A-F47E-348A-8E09-E235FA4B9270> /usr/lib/libcups.2.dylib
0x7fff8fc37000 - 0x7fff8fc86ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8fc87000 - 0x7fff8fc95ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff8fc96000 - 0x7fff8fc9bfff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8fc9c000 - 0x7fff8fdeefff com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8fdef000 - 0x7fff8fdf3fff libCoreVMClient.dylib (32.5) <DB009CD4-BB0E-3331-BBB4-A118781D193F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8fdf4000 - 0x7fff8fdfafff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
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0x7fff96319000 - 0x7fff96328fff com.apple.opengl (1.8.10 - 1.8.10) <AD49CF56-B7C1-3598-8610-58532FC41345> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff96329000 - 0x7fff9632bfff com.apple.securityhi (4.0 - 55002) <34E45C60-DC7E-3FCC-A1ED-EBF48B77C559> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff96b17000 - 0x7fff96b25ff7 libkxld.dylib (2050.48.12) <B8F7ED1F-CF84-3777-9183-0A1C513DF81F> /usr/lib/system/libkxld.dylib
0x7fff96b42000 - 0x7fff96b4ffff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff96ba0000 - 0x7fff96c08ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff96c09000 - 0x7fff96c09fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff96c0a000 - 0x7fff96c29ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff96c2a000 - 0x7fff96c38fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff96c39000 - 0x7fff96ef0ff7 com.apple.MediaToolbox (1.0 - 926.106) <57043584-98E7-375A-89AE-F46480AA5D97> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff96f0d000 - 0x7fff96f24fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9716e000 - 0x7fff9717afff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff971cb000 - 0x7fff971cdfff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff971ce000 - 0x7fff971effff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff971f0000 - 0x7fff971f2fff libCVMSPluginSupport.dylib (8.10.1) <F0239392-E0CB-37D7-BFE2-D6F5D42F9196> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff971f3000 - 0x7fff9721fff7 libRIP.A.dylib (333.1) <CC2A33EB-409C-3C4D-97D4-41F4A080F874> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff97220000 - 0x7fff97264fff com.apple.OSAKit (1.3 - 86) <AA0D5A63-72D0-34A9-97C0-CFE5E5ACCDE1> /System/Library/Frameworks/OSAKit.framework/Versions/A/OSAKit
0x7fff97685000 - 0x7fff97706fff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff97707000 - 0x7fff978a2fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff978a3000 - 0x7fff97b1eff7 com.apple.RawCamera.bundle (4.09 - 711) <0040632D-09A9-32DE-98E8-BFA99F9F6526> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff97b1f000 - 0x7fff97b55fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff97ee2000 - 0x7fff97ee9fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff97eea000 - 0x7fff9818eff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff9818f000 - 0x7fff9818ffff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <F565B686-24E2-39F2-ACC3-C5E4084476BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff98190000 - 0x7fff982aafff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff982ab000 - 0x7fff986c8fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff986d4000 - 0x7fff987a0ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff987a1000 - 0x7fff987a1fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff987e6000 - 0x7fff98812fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff9884e000 - 0x7fff98859ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff9885a000 - 0x7fff98917ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff98934000 - 0x7fff98990fff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff98991000 - 0x7fff989b1fff libPng.dylib (851) <3466F35C-EC1A-3D1A-80DC-175857FA19D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff989b4000 - 0x7fff98df0fff com.apple.VideoToolbox (1.0 - 926.106) <B1185D9D-02AC-3D27-B894-21B1179F2AEF> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff98e34000 - 0x7fff98e3cff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x7fff98e3d000 - 0x7fff98e44fff libGFXShared.dylib (8.10.1) <B4AB9480-2CDB-34F8-8D6F-F5A2CFC221B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff98e45000 - 0x7fff98ef6fff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff98ef7000 - 0x7fff9920eff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff9929a000 - 0x7fff992d9ff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff992df000 - 0x7fff992eafff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff992eb000 - 0x7fff9932eff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff9943c000 - 0x7fff9943cffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <6D314680-7409-3BC7-A807-36341411AF9A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff9943d000 - 0x7fff99441ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff99442000 - 0x7fff9a06ffff com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff9a076000 - 0x7fff9a0c5fff com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff9a0c6000 - 0x7fff9a0f1fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff9a0f2000 - 0x7fff9a0fffff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff9a100000 - 0x7fff9a100fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9a194000 - 0x7fff9a1a9fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff9a1d4000 - 0x7fff9a1e8fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff9a247000 - 0x7fff9a266ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff9a267000 - 0x7fff9a29dfff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 11585
thread_create: 17
thread_set_state: 32
VM Region Summary:
ReadOnly portion of Libraries: Total=176.7M resident=84.2M(48%) swapped_out_or_unallocated=92.5M(52%)
Writable regions: Total=16.2G written=5936K(0%) resident=54.3M(0%) swapped_out=2044K(0%) unallocated=16.1G(100%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 224K
CG shared images 1216K
CoreServices 3576K
MALLOC 413.9M
MALLOC (reserved) 15.8G reserved VM address space (unallocated)
MALLOC guard page 64K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 44K
STACK GUARD 56.0M
Stack 11.0M
VM_ALLOCATE 16.1M
__DATA 15.7M
__IMAGE 528K
__LINKEDIT 52.2M
__TEXT 124.5M
__UNICODE 544K
mapped file 37.6M
shared memory 308K
=========== =======
TOTAL 16.5G
TOTAL, minus reserved VM space 733.5M
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: APPLE SSD TS256C, 251 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: hub_device, 0x050d (Belkin Corporation), 0x0237, 0xfa120000 / 5
USB Device: STORE N GO, 0x13fe (Phison Electronics Corp.), 0x1f23, 0xfa127000 / 8
USB Device: iPhone, apple_vendor_id, 0x12a0, 0xfa122000 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa123000 / 10
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfa123200 / 11
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
FireWire Device: d2 Quadra v3, LaCie, 800mbit_speed
FireWire Device: d2 quadra (button), LaCie, 800mbit_speed
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Caches
Services ▹ Open
from the contextual menu.* A folder should open. Inside it there may be one or more files with names beginning in "com.apple.automator." Move those files, if they exist, to the Trash. Launch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
The files were trashed as one of the first troubleshooting steps. The app still crashes upon launch
You mentioned trashing preference files, not cache files. If you also trashed cache files, what else have you done that you didn't mention?
Yes - I trashed the cache and prefs files - standard operatring procdure on a Mac. I even copied a good install of Automator from a Mac where it works, including all the support files that are in a couple of libraries, placed them on the Mac that's having problems and the app still quits upon launch.
I have not booted up under ther Recovery partition and reinstalled Mtn Lion. I may do that tomorrow.
I appreciate your help
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
Automator crashes on launch
