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Disable cellular data for specific apps on iOS 7

I'm running iOS 7 on an iPhone 4S. In the Cellular menu under Settings, I can supposedly turn off the use of cellular data for specific apps. I tried turning off a number of them, however, when I exit and re-enter the Cellular menu, all apps are turned back on to "enable". Why is this happening? I've tried turning off my phone, turning it back on and I have tried doing a hard reset (power and home button).

iPhone 4S, iOS 7.0.2

Posted on Oct 9, 2013 9:08 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2013 9:15 PM

I can't recreate this. If the phone reset (not "hard" reset, which doesn't exist in iPhone terminlology) didn't work, restore the iOS in iTunes, first also restoring a backup and if needed again as new, without restoring a backup.


iTunes: Restoring iOS software

50 replies

Feb 2, 2014 6:05 PM in response to annexit

Yes, sadly if you want to edit those toggles you have to on the cellular toggle first. I hope Apple will make us the option to edit those settings without turning on cellular first though.


Or at least they could've put the option to manually cap our data according to our own setting. Just for this problem I envy android for having that data capping option.

Feb 4, 2014 4:23 AM in response to yabayab

Grrrr this is so annoying.


I'm being punished by Apple because I don't want to spend an absolute fortune on the 5 or 5S which are too big for my hands and too expensive for my bank account.


I've reset my phone once already when this happened two months ago, and now I have to do it again. I'm resigned to this, but not happy about it in the least.


At least this time I've learnt my lesson and now I'm using iTools to back up my Whatsapp chats and contacts instead of using iTunes. If you restore from your iTunes or iCloud backup, the problem comes right back.

Feb 8, 2014 3:50 PM in response to AjinkyaD93

I have tested on iPhone 4S, iPhone 5 and iPhone 5s. The options stayed OFF as configured.

have you tried the basic 4Rs troubleshooting steps:

Restart:

1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.

2. Press and hold the Sleep/Wake button until the Apple logo appears.


Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data


Restore from backup

Restore as new

http://support.apple.com/kb/HT1414

Feb 8, 2014 6:09 PM in response to ckuan

Lol, i wouldn't argue that restoring as new solved some of many problems. :)


We just want some workaround by not having to restore (and it's a pain to resettings back everything) because of just some bugs.


And some people have reported that the problem randomly came back even after restoring as new though.

Feb 14, 2014 8:26 AM in response to yabayab

Well this happened to me, I could not get any reset to work. I tried everything but finally i did it, reset your phone under general>reset>erase all content. then when the phone starts back up again set up as new phone. You have to backup everything before hand to the cloud. but once you set up as a new phone with your current apple id and it will active your settings, ie contacts and photos. it worked for me and i just have to install the apps again but it all works great now. hope it works for you

Mar 15, 2014 8:45 AM in response to yabayab

The problem is with the ICloud. When you are logged into the iCloud, it puts a "Settings" option in the cellular data setting. This messes up some of the other options, meaning the cellular data toggle doesn't stick or is false for some apps. I know this because I have 3 iphones. One iphone, I never logged into the iCloud and NEVER had the problem. The second iphone, the iCloud was not turned on and the problem never happened and then the ICloud was turned on and within 1 day the problem showed up. The 3rd phone (all iPHone 4s) had iCloud turned on and is now eating up data all the time on IOS 7.1, even when on wifi. The solution is tough, you have to rebuild the phone as new but DO NOT put you apple ID and password in when you set up the phone and DO NOT restore your phone. If you restore, the settings will come back and the problem will come back. Yes, I know this is difficult, but it was the only solution I found that worked permanently. Once it it set up, do not EVER log into the iCloud or the problem will come back. Use your PC to back up your phone. Until Apple decides to fix this bug, that's the only solution I found that works. Most people will not want to do this, I know, but once you start going over your data plan and feeding AT&T money for free, you might change your mind. My 3rd phone that has the problem used 500 MB of data in the last 3 days since upgrading to 7.1.

Disable cellular data for specific apps on iOS 7

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