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a blue box moves randomly across my screen? phone wont let me do anything? what is it?

my iphone screen has a blue box randomly moving around it and wont work. says at times the phone is disabled. What is this about?

iPhone 5, iOS 7

Posted on Oct 9, 2013 8:42 PM

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Posted on Oct 9, 2013 8:47 PM

you can triple click your home button to disable it.


it's part of the accesibilty. it might have turned on accidently during the update


goto settings>general>accessibility>switch control and disable switch control and auto scanning

hope it helps

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Oct 9, 2013 8:47 PM in response to French4144

you can triple click your home button to disable it.


it's part of the accesibilty. it might have turned on accidently during the update


goto settings>general>accessibility>switch control and disable switch control and auto scanning

hope it helps

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Jun 26, 2015 9:18 PM in response to jai_d81

Well, I'll be darned! On the phone with Verizon for hours saving my I5S contents, then wiping the thing out to factory install, then installing everything back, and the blue lines still didn't go away. My friend says "Google it" and here I am and my phone is working right again. Yes, thethe disable switch and scanning was turned on somehow. Oh thank you Obi Wan! 😁 BTW....I should mention my phone is an 5S, and I could still use it even with the lines.

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Feb 5, 2017 1:26 PM in response to MuzFab

Me too! I thought someone or something had hacked into my phone. I can't imagine how that helps accessibility or making it something you can "trip" into. I don't recall what started it but I think I was in settings and next thing you know my phone looks like something is spying on it. Great "UX" apple.

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a blue box moves randomly across my screen? phone wont let me do anything? what is it?

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