HT201400: If you can’t connect to the iTunes Store

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Feisel
Level 1 (0 points)

Q: Can't access iTunes frome my iPhone 4,bt can access internet.

Can't access iTunes from my iPhone,bt can access internet.

iPhone 4, Windows XP

Posted on Oct 10, 2013 3:07 AM

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Feisel

Q: Can't access iTunes frome my iPhone 4,bt can access internet.

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  • by AnaMusic,

    AnaMusic AnaMusic Oct 10, 2013 3:09 AM in response to Feisel
    Level 9 (57,227 points)
    Oct 10, 2013 3:09 AM in response to Feisel

    Try This...

     

    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...

     

    Reset  ( No Data will be Lost )

     

    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

     

    http://support.apple.com/kb/ht1430

     

    If no joy...

     

    Reset all settings

     

    Settings > General > Reset > Reset all Settings.

     

    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.