HT204266: Use the App Store on your iOS devices, Apple TV, or computer

Learn about Use the App Store on your iOS devices, Apple TV, or computer

MAP SA

Level 1 (0 points)

Q: iTunes Terms And Conditions

Hi. I updated my iPhone 4 to iOS7 and has since not been able to update Apps as I cannot get the terms and condition to be either sent to my email address nor get an accept prompt at the end of page 51 on the phone screen. What could be the issue?

iPhone 4, iOS 7.0.2

Posted on Oct 10, 2013 5:17 AM

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Q: iTunes Terms And Conditions

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by pedro d,

pedro d Oct 12, 2013 1:08 PM in response to MAP SA
Community Specialists

Oct 12, 2013 1:08 PM in response to MAP SA

Hello there, MAP SA.

A great place to start if you have not already done so, is to restart your iPhone with the information from this Knowledge Base article:

iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430

If you are able to access the home screen, make sure cookies are not blocked and private browsing is turned off in Settings > Safari (you can also take this opportunity to Clear Cookies and Data):

Safari settings - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3d7aa74dc

Thanks for reaching out to Apple Support Communities.

Cheers,
Pedro.
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HT204266: Use the App Store on your iOS devices, Apple TV, or computer

Q: iTunes Terms And Conditions

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