1 Reply Latest reply: Oct 10, 2013 6:14 AM by King_Penguin
barrel36 Level 1 Level 1

I downloaded an album on my phone, but three songs would not download. How do I get them to download? I go to try again, but it won't let me because they say they are already purchased.

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    Depending upon what country that you are in then do they show in Purchased tab in the iTunes store app on your phone for downloading ? Music can't be re-downloaded in all countries so you may not have an option for music in the Purchased tab.

     

    If you aren't in a country where you can re-download music then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption