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Cannot Turn Off Find My iPhone There was a problem deregistering this iPhone with iCloud. Try turning Find My iPhone off again

I can not turn off my find my iphone 5 with iOS 7. I also can not find my iphone using icloud.com and most of my apps ask me to connect to icloud. It's like my phone thinks I am connected to icloud but I am not really connected. I can't force a logout of iCloud unless I can log out of find my iphone. I have literally been stuck for two days. I have regretted going to 7 ever since.


Please help!

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iPhone 5, iOS 7.0.2

Posted on Oct 10, 2013 6:53 AM

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96 replies

Oct 25, 2013 11:11 PM in response to Ed_16

I've tried to accept the terms and conditions but I get an error message "unable to connect to server". Also, every few minutes my iPhone pops up with a message saying that I have to agree to the new terms and when I try to agree I get the error message "unable to connect..."

I would like to turn off iCloud all together but when I try to delete the account I get another error message "There was a problem deregistering the iPhone from iCloud..."

I've also tried resetting and restoring the phone. Nothing is working and I'm just going around in circles trying to get this to work... so frustrating and nothing like previous O/S upgrades.

Oct 26, 2013 1:42 PM in response to Furiator

I followed the recovery mode advice as I could not get the phone to restore without signing out of iCloud. This problem appeared when I noticed my iMessage and Facetime were no longer working.


I thought I would restore my iPhone and treat it like it was new - like every other time I have an issue.


You do have to hold the off button and home button until the iTunes and "cord" appear on your phone. Then you should be good to go.


I am currently restoring so hopefully this works out...otherwise my love of my iPhone may turn to hate and drive me to the competition...

Oct 28, 2013 8:11 PM in response to alberta.daisy

I found something that worked for me. I logged my device into iTunes, went to the App store on my device and downloaded SugarSync. I then fully turned off my device while it was still attached to the USB and itunes and then turned it back on. Immediatly my device asked for my iCloud password which I put in and then went to iCloud on my device and it was working as normal. I then deleted the iCloud account from my iPhone and now everything is working excellent.


FYI... The first time I did this I did not delete the iCloud account and when my device registered with iCloud it deleted all my contacts and calendars. I had to restore from my backup but when I did my device had the same iCloud issue so I tried it again and deleted the iCloud account from my device immediatly and my calendar and contacts remained intact.


I backed up right away so that if I ever have to to another restore I can use the back up that does not have an iCloud account registered to the phone.

Cannot Turn Off Find My iPhone There was a problem deregistering this iPhone with iCloud. Try turning Find My iPhone off again

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