Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 4s dead :(

I have an iphone 4s which first of all was switching off after making genius bar app and takn there it was operating fine again.

He suggested that if happened again to restore but am now getting error 9 and 4104 codes. They say now hardware issue and no joy as over year old, help please :)

iPhone 4S, iOS 7.0.2

Posted on Oct 10, 2013 7:50 AM

Reply
1 reply

Oct 12, 2013 1:56 PM in response to xelix35xx

Hi xelix35xx,


Thanks for visiting Apple Support Communities.


If you're receiving an "error 9" message when trying to restore, the steps in this article can help:


iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/TS3694

Error 9

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

Regards,


Jeremy

Iphone 4s dead :(

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.