Devices fail to connect to iOS7 hotspot after sleep

Hello Yositimy,

Thank you for using Apple Support Communities!

It sounds like the wifi connection from your personal hoptspot is not being spotted when the connected devices go to sleep, then wake up later.

I want to recommend these troubleshooting steps from the article named:

iOS: Troubleshooting Personal Hotspot

http://support.apple.com/kb/TS2756

1. Try disabling and reenabling Personal Hotspot from Settings > Personal Hotspot or Settings > General > Cellular > Personal Hotspot.
2. Install the latest version of iOS. Tap Settings > General > Software Update.
3. Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
4. If none of the previous steps resolves your issue, restore the iPhone.

Cheers,

Sterling

Hi Yositimy.

Thank you very much.. This trick is working for me..🙂

Hi,

This is not a solution at all but when i have to use hotspot, i do turn off the screen auto lock in pad, which is set bydefault to 2 minutes. I simply switch to "never" turn off the screen option and ipad seems to be connected.

Most probably you already knew it but anyway.

Regards,

<Email Edited by Host>

Yes I am also experiencing the same problem. And need to toggle the hotspot on an off before everything got reconnected again. This happened with my new iPad air 128GB. I have never had this problem with iPad mini ios7.

I wouldn't leave the screen on all the time with my iPad air as this would consume a lot more power.

Please help!!

Ok I think I found the temporary solution. I was able to keep the connection between my iphone and iPad by having my certain iPad apps logged in and enabled push option during app initialization. So I logged into facebook app, twitter app, evernote app, pages app, and it seemed the disconnection resolved. I guess those apps kept the connection on even the screen is locked and off?

I will see for the next few days if problems are really solved.

Thanks for the workaround information jlingo, but I don't see this as a solution. Please fix this Apple as I have just been on holiday for a week and have had to constantly keep resetting the iPhone hotspot to get internet access! With multiple users (4) it seems to last longer if a device goes to sleep, but if only 1 devices is using the hotspot and goes to sleep the hotspot disappears and is no longer visible on any device of the other devices which are scanning for the hotspot.

I purchased 40 iPads for my company with the hotspot being the reason why. To find out there is such a glitch is a load of crap. Apples only response is wait for an update and hope they resolve it in there. If apple is reading this I demand you issue us a refund or solve the problem. You guys seem incompetent. Prove me wrong.

i have a simlar problem, ipadminiret on its hotspot then i connect my iphone4s wifi to it. after the iphone sleeps it disconnects and cant identify the ipadminirets hotspot even it its still on. I need to restart the hotspot for it to be recognized again by the iphone. Its annoying

I'm new to utilizing the personal hotspot feature on my iPhone, but I'm irritated to discover that this problem is a long running iOS bug. Hard to believe that Apple would let this one go for so long. Dissappointing.

I have been using iphone 5 personal hotspot from last few months after upgrading to ios 7. iOS is updated. Wi Fi hotspot is intermittently available to other devices, including Apple own device ipad, Apple TV &amp; laptop. Kept on trying, make personal hotspot off &amp; on, many times &amp; suddenly it appears in all device. Connection is lost intermittently. Experience is so unreliable &amp; many times felt bad in user community... People say, u r facing problem even after carrying Apple device.

Needs quick resolution.

I have finally found a solution that works for me.

To use my iphone (4s) as a hotspot and connect to my ipad (3) :

ipad settings: Cell Data OFF Wifi OFF Bluetooth ON.

iphone settings: Cell Data ON. Bluetooth ON. Personal hotspot ON. Wifi OFF (in that order)

I can connect the ipad to the iphone's hotspot using bluetooth and it works with no interruptions.

I am able to close down all apps on my iphone (including settings) and turn off the screen. The hotspot keeps broadcasting a signal.

A bit of a pain, but it works every time for me and has never disconnected.

Too bad Apple can't seem to come up with a fix!!