I purchased my phone last year with Apple Care coverage that exchange your phone for a new one in case it brakes.
Since there is no iPhone 5 available, what is the policy in that case? Does anyone know?
The price paid relate to an iPhone 5s, but we never know....
Thanks!!
Celeste
iPhone 5
No, they will replace it with an iPhone 5 of the same capacity and color. There are plenty of refurbished devices in stock for this.
Nope you would get an iphone 5 not the 5C or 5S.
They sent my friend a 5s this week when he broke his 5!
Your friend got extremely lucky!
Yeah but since they don't make them anymore, they have to run out at some time. The gaurentee you the same or "new" equipment equivalent to the price of your original product. I had to send mine in the other day for a cracked screen so we will see what I get back! It's not worth if for them to continue make refurbs if they're not going to sell it anymore.
Cracked screen is not covered by warranty.
You can still get service replacements for the 4th, 5th and 6th Generation Nano, 2nd Generation Touch, etc. It will be quite awhile before they run out.
Yes it is if you have "Accidental Damage Coverage." You can get two replacements within two years. Trust me, I've done this before lol I shattered my screen last year and they sent me a brand new one for the $79 replacement fee.
That only happens if you have Apple Care +, not the usual Appe Care and also not available everywhere in the world.
Exactly. If you're smart you get the Apple Care +. My friend shattered his screen and they sent him the 5s. I guess I'll find out what they give me next week when they mail it to me.
Exactly. If you're smart you get the Apple Care +.
That info was not in your initial post.
Anyway good luck.
Just last week, I took my iPhone 5 (64Gb Black) into an Apple store because teh battery was swelling and starting to push teh screen out. Since I had AppleCare+ and my iPhone 5 was just 16 months old, about 10 minutes after I entered the store,I walked out with a replacement iPhoe 5 in my pocket. The only reason it took 10 minutes was because the tech asked if they could take my iPhoine in back to verify it (most likely checking the watr damage indicators and verifying the battery was swelling). He came back a few minutes later with the original iPhone in hand as well as the box with the replacement one.
I have no doubts that you will get back exactly the same model phone that you shipped in.
What happens if your iPhone 5 breaks, during apple care coverage? Do they exchange it for a 5s or a 5c??
