Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i forget

I forgot the answers to my security questions and I did the whole send to the email but no email has come so I don't know what to do; any help?

iPhone 5, iOS 7.0.2, I also have a windows laptop



Posted on Oct 10, 2013 2:21 PM

Reply
1 reply

Oct 10, 2013 2:22 PM in response to ameensaak

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.


Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'.


2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

i forget

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.