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How do I use gift card balance instead of credit card?

I opened my iTunes store account using a gift card but recently added a credit card in order to sign up for iTunes Match. At the time I had an existing balance on my iTunes card credit card. Upon adding the credit card to the account, I no longer see that balance as available and iTunes always charges my credit card for any purchases. I am NOT attempting to send gifts, just purchase apps and music. Is there any way to use my gift card in preference to the credit card? Must I remove the credit card from the account?

iPhone 5, iOS 7.0.2

Posted on Oct 10, 2013 7:39 PM

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Posted on Oct 10, 2013 7:41 PM

Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.


How to manage unused iTunes Gift Card and Gift Certificate balances

2 replies

Oct 10, 2013 8:56 PM in response to Kappy

Thanks. However I don't really want to clear the balance, I want to use the iTunes card in preference to the credit card. On the plus side, the link you provided led me to this http://support.apple.com/kb/HT5582 which describes how iTunes store purchases are billed. According to this, iTunes credit should in fact be used first, which is not happening so I will contact support.

How do I use gift card balance instead of credit card?

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