5 Replies Latest reply: Feb 26, 2014 2:53 PM by FY9
minimacmomma Level 1 (0 points)

I'm trying to update the iOS software on my iphone 5 and I keep getting this warning:

There are purchased items on the iPhone “Penfold” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue?

 

I have synced 5 times.  I have checked in iTunes for all possible downloads.  I don't know what else to do, and I don't want to lose any items I've purchased... especially not knowing what those items might be.  Any suggestions?


Mac App Store
  • minimacmomma Level 1 (0 points)

    searched all over before asking the question and couldn't find any questions that were similar.  OF COURSE, after posting the question I find one... and the answer...

     

    https://discussions.apple.com/message/23036528#23036528#23036528

  • ChrisJ4203 Level 8 (47,689 points)

    You need to transfer purchases. In iTunes, go to File>Devices>Transfer purchases. The warning should also give you a choice to transfer.

  • FY9 Level 1 (0 points)

    This is an idiotic design choice on Apple's part.  Transferring purchases should be the same as syncing and should not be a separate menu item to begin with.  Not only did they fail at this, but they also buried the 'transfer purchases' deep inside the File... menu. 

     

    People have been comlaining about getting confused by this warning message for years, and Apple has paid zero attention to it.

     

    I first installed iTunes in 2001 and was horrified about how bad this software was.  It is now 2014, and iTunes is still the same gigantic steaming pile of crap as it was 13 years ago.

  • Ralph9430 Level 6 (17,636 points)

    You can describe it anyway you like but Syncing does not transfer purchases to iTunes.

     

    Syncing transfers selected items from iTunes to your device.

    Transferring Purchases transfers apps and other items purchased using the device to iTunes.

  • FY9 Level 1 (0 points)

    You just repeated what I said.  iTunes syncing does not include transfering purchases, and that's the very design flaw I was describing.  Over in the sane part of the Universe, syncing means transferring stuff to and from both devices so that both are synced.

     

    It just dawned upon me that iTunes syncing was designed around the DRM restrictions dictated by the record labels back in the 20th century, which is why Apple is still not allowing moving stuff back and forth between devices.

     

    Hoping for a solution here is hopeless unless Apple rewrites its DRM policy, which is ... well, also hopeless.