1 Reply Latest reply: Oct 10, 2013 9:24 PM by AnaMusic
emileerachel Level 1 Level 1

After downloading ios 7 I have not been able to plug my phone up and continue to use it. My phone when plugged up will "have a mind of its own" and will not do anything I select it to do. Please tell me there is a way to fix it?!?

iPhone 4S, iOS 7.0.2
  • AnaMusic Level 9 Level 9

    Try This...


    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...


    Reset  ( No Data will be Lost )


    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.




    If no joy...


    Reset all settings


    Settings > General > Reset > Reset all Settings.


    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.


    If the issue persists...


    Connect to iTunes on the computer you usually Sync with and Restore





    Make sure you have the Latest Version of iTunes (v11) Installed on your computer