1 Reply Latest reply: Oct 10, 2013 9:24 PM by AnaMusic
emileerachel Level 1 Level 1

After downloading ios 7 I have not been able to plug my phone up and continue to use it. My phone when plugged up will "have a mind of its own" and will not do anything I select it to do. Please tell me there is a way to fix it?!?


iPhone 4S, iOS 7.0.2
  • AnaMusic Level 9 Level 9

    Try This...

     

    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...

     

    Reset  ( No Data will be Lost )

     

    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

     

    http://support.apple.com/kb/ht1430

     

    If no joy...

     

    Reset all settings

     

    Settings > General > Reset > Reset all Settings.

     

    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

     

    If the issue persists...

     

    Connect to iTunes on the computer you usually Sync with and Restore

     

    http://support.apple.com/kb/HT1414

     

     

    Make sure you have the Latest Version of iTunes (v11) Installed on your computer