HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Richarddcooke
Level 1 (0 points)

Q: can not restore iphone please help

Can not restore iphone

iPhone 4S, iOS 5.1.1

Posted on Oct 11, 2013 12:59 AM

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Richarddcooke

Q: can not restore iphone please help

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  • by AnaMusic,

    AnaMusic AnaMusic Oct 11, 2013 1:10 AM in response to Richarddcooke
    Level 9 (57,248 points)
    Oct 11, 2013 1:10 AM in response to Richarddcooke

    You have posted from a Support Article about Error Code 3194...

     

    If Error Code 3194 is your issue and that Article did not resolve it... then you have a problem.

     

    Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..

     

    Be sure to make an appointment first...

     

     

    Note:

     

    That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.

     

    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743