can not restore iphone please help

You have posted from a Support Article about Error Code 3194...

If Error Code 3194 is your issue and that Article did not resolve it... then you have a problem.

Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..

Be sure to make an appointment first...

Note:

That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.

Unauthorized modification of iOS > http://support.apple.com/kb/HT3743