HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
craig712
Level 1 (0 points)

Q: please help. have upgraded iphone. phone is stuck on itunes connection.when connecting to itunes error 3194 comes up

Please hel have upgraded my phone butnow phone is asking to connect to itunes. when I try to start the restore, error comes up "3194 error"

iPhone 4

Posted on Oct 11, 2013 2:23 AM

Close
craig712

Q: please help. have upgraded iphone. phone is stuck on itunes connection.when connecting to itunes error 3194 comes up

  • All replies
  • Helpful answers

  • by AnaMusic,

    AnaMusic AnaMusic Oct 11, 2013 2:26 AM in response to craig712
    Level 9 (57,248 points)
    Oct 11, 2013 2:26 AM in response to craig712

    You have posted from a Support Article about Error Code 3194...

     

    If that Article did not resolve it... then you have a problem.

     

    Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..

     

    Be sure to make an appointment first...

     

     

    Note:

     

    That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.

     

    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743