HT1766: Back up and restore your iPhone, iPad, or iPod touch with iCloud or iTunes
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Q: my icloud says backup could not be completed
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Oct 13, 2013 12:20 PMby Allen A,Hello confusedapplegirlagain,
The following article provides tips that can help get your iCloud backups working again.
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992
Cheers,
Allen
