Apple ID email address clarifications

Hello,


I've been an iPhone user since the original iPhone and now found myself with some problems regarding the online services.

As an introduction, I've registered my Gmail e-mail address as my Apple ID and had no problems at all with it until now.

It happens that whenever anyone tries to add me to Find My Friends or iMessage using my e-mail address, the system doesn't recognize it as if it were a valid Apple ID. However, upon checking the Manage my Apple ID page, I see that my e-mail is properly configured as both my Apple ID and primary e-mail, and I also found an alternative e-mail under the @me.com domain.
Now, if you try to add me as a contact to Find My Friends using my Gmail address, a grayed question mark appears next to it. However, if you use the @me.com address, everything goes well.

I've tried removing all alternative addresses but the @me.com one keeps returning.


Is there anything I can do to fix this? I really don't want to use the @me.com email address at all.


Thanks!
Nico


PS: the question is not how to delete the @me.com address, but why is my Gmail one not working properly with the online services.

iPhone 5s, iOS 7.0.2

Posted on Oct 11, 2013 10:44 AM

Reply
2 replies

Oct 13, 2013 9:34 AM in response to nameghino

Hi nameghino,


Welcome to the Support Communities!


The Find My Friends app is tied to the iMessages app which requires an iCloud account (@me.com) to work.


The articles below may help explain this further ...


Find My Friends: Frequently asked questions

http://support.apple.com/kb/HT4487

What do I need in order to use Find My Friends?

  • An iPhone, iPad, or iPod touch with iOS 5 or later
  • The Find My Friends app
  • The Apple ID you use for iCloud



iOS: Using Messages

http://support.apple.com/kb/HT3529



iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538



Using your Apple ID for Apple services

http://support.apple.com/kb/HT4895


Cheers!


Judy

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Apple ID email address clarifications

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