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Oct 13, 2013 11:21 AM in response to patin58by judysings,Hi patin58,
Welcome to the Support Communities!
Here are some additional troubleshooting steps for sound on your iPhone:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
Cheers,
- Judy
