My MacBook suddenly started running slow

Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.


Here's some information on my MacBook


MacBook Pro 13-inch, Mid 2010

Processor: 2.4 GHz Intel Core 2 Duo

Graphics: NVIDIA GeForce 220M 256 MB

Software: OS X 10.8.5 (12F45)

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 11, 2013 1:51 PM

Reply
567 replies

Nov 2, 2014 3:22 PM in response to stephjonas

I'm sorry if this is the wrong place to post this, but I'm having the same problem too -- my MacBook Pro started running very slowly in the past week or two. Here's my Etre print-out. Any advice?


Thank you so much in advance.


EL


Problem description:

Macbook Pro is running slowly, spinning beachball always presents.


EtreCheck version: 2.0.11 (98)

Report generated November 2, 2014 at 6:06:48 PM EST


Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,1

1 2.7 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 4000 -

Color LCD 1680 x 1050

NVIDIA GeForce GT 650M - VRAM: 1024 MB


System Software: ℹ️

OS X 10.10 (14A389) - Uptime: 0:10:46


Disk Information: ℹ️

APPLE HDD HTS541010A9E682 disk0 : (1 TB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 999.01 GB (214.01 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 999.35 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.leapfrog.codeless.kext (2) Support

[not loaded] com.leapfrog.driver.LfConnectDriver (1.0.6 - SDK 10.0) Support

[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.93) Support

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support

[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.11) Support


Launch Agents: ℹ️

[running] com.mcafee.menulet.plist Support

[running] com.mcafee.reporter.plist Support

[loaded] com.oracle.java.Java-Updater.plist Support

[running] com.rim.BBAlbumArtCacher.plist Support

[running] com.rim.BBLaunchAgent.plist Support

[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist Support

[invalid?] com.rim.PeerManager.plist Support


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist Support

[not loaded] com.leapfrog.connect.shell.plist Support

[invalid?] com.mcafee.ssm.ScanManager.plist Support

[running] com.mcafee.virusscan.fmpd.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support

[loaded] com.oracle.java.JavaUpdateHelper.plist Support

[running] com.rim.BBDaemon.plist Support

[not loaded] com.rim.nkehelper.plist Support

[running] com.rim.tunmgr.plist Support


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.google.keystone.agent.plist Support


User Login Items: ℹ️

GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)

iTunesHelper UNKNOWNHidden (missing value)

AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

DirectorShockwave: Version: 11.5.8r612 Support

Unity Web Player: Version: UnityPlayer version 4.5.4f2 - SDK 10.6 Support

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 3.3.1.3 - SDK 10.8 Support

OfficeLiveBrowserPlugin: Version: 12.3.6 Support

Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

Flash Player: Version: 15.0.0.189 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

CitrixICAClientPlugIn: Version: 11.2.0 Support

SiteAdvisor: Version: 2.0 - SDK 10.1 Support

iPhotoPhotocast: Version: 7.0

JavaAppletPlugin: Version: Java 7 Update 67 Check version


User Internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 Support

RealPlayer Plugin: Version: (null) Support


3rd Party Preference Panes: ℹ️

Citrix Online Plug-in Support

Flash Player Support

Flip4Mac WMV Support

Growl Support

Java Support


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.01 GB Disk used: 785.00 GB

Destinations:

Data [Network]

Total size: 2.00 TB

Total number of backups: 91

Oldest backup: 2013-02-23 06:00:54 +0000

Last backup: 2014-11-02 22:22:43 +0000

Size of backup disk: Too small

Backup size 2.00 TB < (Disk used 785.00 GB X 3)


Top Processes by CPU: ℹ️

34% Mail

5% WindowServer

1% recentsd

1% Safari

1% com.apple.iCloudHelper


Top Processes by Memory: ℹ️

283 MB Mail

129 MB Microsoft Word

120 MB WindowServer

94 MB Dropbox

86 MB ocspd


Virtual Memory Information: ℹ️

3.61 GB Free RAM

3.32 GB Active RAM

626 MB Inactive RAM

1.03 GB Wired RAM

1.19 GB Page-ins

0 B Page-outs


MacBook Pro, OS X Yosemite (10.10)

Nov 3, 2014 1:53 AM in response to EL007

EL007:

same message for you as for morguanduo:

Start a new thread. You did a lot that has its results now in all issues that you have.

At least McAfee should be gotten rid of.... You find a lot to read here in this forum.

You have installed software that would not run on a regular Yosemite. Etc.

In a new thread explain some more on the issue and what you already did (if anything).

post the link here.

Lex

Nov 8, 2014 9:20 AM in response to stephjonas

My Macbook Pro 2010 is running extremely slow, almost non-responsive. Below is my Etrecheck.

Any suggestions would be helpful - thank you.

Phill


EtreCheck version: 2.0.11 (98)

Report generated November 8, 2014 10:00:53 AM MST


Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2010) (Verified)

MacBook Pro - model: MacBookPro6,2

1 2.4 GHz Intel Core i5 CPU: 2-core

4 GB RAM

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics - VRAM: 288 MB

NVIDIA GeForce GT 330M - VRAM: 256 MB

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.8.5 (12F45) - Uptime: 4 days 15:32:33


Disk Information: ℹ️

Hitachi HTS545032B9SA02 disk0 : (320.07 GB)

S.M.A.R.T. Status: Verified

disk0s1 (disk0s1) <not mounted> : 210 MB

MAC Drive (disk0s2) / [Startup]: 319.21 GB (52.11 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-898


USB Information: ℹ️

Western Digital My Passport 0748 2 TB

S.M.A.R.T. Status: Verified

PASSPORT (disk1s1) /Volumes/PASSPORT : 1.10 TB (70.37 GB free)

MAC-BACKUP (disk1s2) /Volumes/MAC-BACKUP : 400.13 GB (54.97 GB free)

SHARED HD (disk1s3) /Volumes/SHARED HD : 499.73 GB (257.27 GB free)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Logitech USB Receiver

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight


Configuration files: ℹ️

/etc/hosts - Count: 57


Gatekeeper: ℹ️

Anywhere


Kernel Extensions: ℹ️

/Library/Extensions

[loaded] com.logmein.hamachi (1.0) Support


/System/Library/Extensions

[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support

[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support

[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support

[not loaded] com.echofx.empia.kext (1.0.0) Support

[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.1) Support


/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns

[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support


/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns

[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support


/System/Library/Extensions/Empia.kext/Contents/PlugIns

[not loaded] com.echofx.empia.kext.noseize.classic (1.0.0) Support


/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns

[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support


Startup Items: ℹ️

FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon

ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter

PostgreSQL: Path: /Library/StartupItems/PostgreSQL

Startup items are obsolete and will not work in future versions of OS X


Problem System Launch Agents: ℹ️

[failed] com.apple.accountsd.plist

[failed] com.apple.coreservices.appleid.authentication.plist

[failed] com.apple.printtool.agent.plist


Problem System Launch Daemons: ℹ️

[failed] com.apple.wdhelper.plist


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.coupons.coupond.plist Support

[loaded] com.oracle.java.Java-Updater.plist Support


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist Support

[invalid?] com.adobe.SwitchBoard.plist Support

[running] com.logmein.hamachi.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support

[loaded] com.oracle.java.JavaUpdateHelper.plist Support

[loaded] com.sharpcast.xfsmond.plist Support


User Launch Agents: ℹ️

[loaded] ca.madefresh.BodegaAgent.plist Support

[running] com.codecm.uploader.plist Support

[loaded] com.divx.agent.postinstall.plist Support

[loaded] com.google.keystone.agent.plist Support

[loaded] com.valvesoftware.steamclean.plist Support


User Login Items: ℹ️

Boom Application (/Applications/Boom.app)

RightZoom UNKNOWN (missing value)

CrossOver CD Helper UNKNOWN (missing value)

SugarSync Manager UNKNOWN (missing value)

Dropbox Application (/Applications/Dropbox.app)

Google Drive Application (/Applications/Google Drive.app)


Internet Plug-ins: ℹ️

OVSHelper: Version: 1.1 Support

OfficeLiveBrowserPlugin: Version: 12.2.0 Support

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support

Unity Web Player: Version: UnityPlayer version 2.5.2b4 Support

Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

DivXBrowserPlugin: Version: 2.2 Support

LogMeIn: Version: 1.0.979 - SDK 10.7 Support

Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189

LogMeInSafari32: Version: 1.0.979 - SDK 10.7 Support

iPhotoPhotocast: Version: 7.0 - SDK 10.8

QuickTime Plugin: Version: 7.7.1

AdobePDFViewer: Version: 10.1.1 Support

CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 Support

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support

JavaAppletPlugin: Version: Java 7 Update 71 Check version


User Internet Plug-ins: ℹ️

fbplugin_1_0_1: Version: (null) Support

Move-Media-Player: Version: npmnqmp 071701000001 Support

WebEx64: Version: 1.0 - SDK 10.6 Support

Folx3Plugin: Version: 3.0.1 - SDK 10.6 Support

Google Earth Web Plug-in: Version: 7.1 Support

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support

Picasa: Version: 1.0 - SDK 10.4 Support


Safari Extensions: ℹ️

codec-M

iTube Studio

DivX Plus Web Player HTML5 <video>


3rd Party Preference Panes: ℹ️

DivX Support

Fan Control Support

Flash Player Support

Flip4Mac WMV Support

Java Support

MacFUSE Support

Printopia Support


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Destinations:

MAC-BACKUP [Local]

Total size: 400.13 GB

Total number of backups: 24

Oldest backup: 2014-02-09 00:56:50 +0000

Last backup: 2014-11-08 15:56:56 +0000

Size of backup disk: Excellent

Backup size 400.13 GB > (Disk size 0 B X 3)


Top Processes by CPU: ℹ️

4% coreaudiod

4% WindowServer

4% Microsoft Outlook

2% SystemUIServer

2% Google Chrome


Top Processes by Memory: ℹ️

112 MB mds

99 MB Microsoft Outlook

64 MB Google Chrome

47 MB Finder

39 MB iPhoto


Virtual Memory Information: ℹ️

2.09 GB Free RAM

796 MB Active RAM

350 MB Inactive RAM

920 MB Wired RAM

6.39 GB Page-ins

2.30 GB Page-outs

Nov 10, 2014 1:44 AM in response to stephjonas

Can you help me- my mac is running slow


Problem description:

my mac is running slow


EtreCheck version: 2.0.11 (98)

Report generated November 10, 2014 9:36:05 AM GMT


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 4000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

Mac OS X 10.7.5 (11G63) - Uptime: 6 days 14:7:52


Disk Information: ℹ️

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

S.M.A.R.T. Status: Verified

disk0s1 (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (55.91 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple, Inc. MacBook Pro


Problem System Launch Agents: ℹ️

[failed] com.apple.coreservices.appleid.authentication.plist


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist Support

[running] com.fitbit.galileod.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.sonos.smbbump.plist Support


User Launch Agents: ℹ️

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[loaded] com.facebook.videochat.[redacted].plist Support

[loaded] com.google.keystone.agent.plist Support


User Login Items: ℹ️

iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

uTorrent UNKNOWN (missing value)

Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)


Internet Plug-ins: ℹ️

Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

Flash Player: Version: 15.0.0.189 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.1

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

SharePointBrowserPlugin: Version: 14.0.0 Support


Safari Extensions: ℹ️

Zotero Connector

Pin It Button


3rd Party Preference Panes: ℹ️

Flash Player Support

FUSE for OS X (OSXFUSE) Support


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

14% Safari

11% WebProcess

7% WindowServer

2% hidd

0% cookied


Top Processes by Memory: ℹ️

2.12 GB WebProcess

262 MB Safari

64 MB Finder

39 MB WindowServer

26 MB DashboardClient


Virtual Memory Information: ℹ️

65 MB Free RAM

2.38 GB Active RAM

1.12 GB Inactive RAM

727 MB Wired RAM

4.20 GB Page-ins

1.94 GB Page-outs

Nov 10, 2014 4:10 PM in response to stephjonas

EtreCheck version: 2.0.11 (98)

Report generated 10 ноября 2014, 18:55:52 GMT-5


Hardware Information:ℹ️

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information:ℹ️

Intel HD Graphics 4000 -

Color LCD 1280 x 800


System Software:ℹ️

OS X 10.10 (14A389) - Uptime: 0:8:30


Disk Information:ℹ️

APPLE HDD TOSHIBA MK7559GSXF disk0 : (750,16 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 748.93 GB (149.38 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 749.30 GB Online


HL-DT-ST DVDRW GS31N


USB Information:ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:ℹ️

Apple Inc. thunderbolt_bus


Configuration files:ℹ️

/etc/hosts - Count: 1


Gatekeeper:ℹ️

Anywhere


Kernel Extensions:ℹ️

/System/Library/Extensions

[loaded] com.hzsystems.terminus.driver (4) Support

[not loaded] com.lexicon.io.driver (2.1.8 - SDK 10.7) Support


/System/Library/Extensions/Lexicon_IO_Desktop_Series_USB_Driver.kext/Contents/P lugIns

[not loaded] com.lexicon.io.driver_TIGER (2.1.8 - SDK 10.4) Support


Launch Agents:ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.CS5ServiceManager.plist Support


Launch Daemons:ℹ️

[loaded] com.adobe.fpsaud.plist Support

[invalid?] com.adobe.SwitchBoard.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[running] com.perion.searchprotectd.plist Support


User Launch Agents:ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.genieo.completer.download.plist Support

[loaded] com.genieo.completer.ltvbit.plist Support

[loaded] com.genieo.completer.update.plist Support


User Login Items:ℹ️

iTunesHelper Программа (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Skype Программа (/Applications/Skype.app)


Internet Plug-ins:ℹ️

SharePointBrowserPlugin: Version: 14.3.7 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

Flash Player: Version: 15.0.0.189 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

Default Browser: Version: 600 - SDK 10.10


User Internet Plug-ins:ℹ️

TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support


Audio Plug-ins:ℹ️

Lexicon IO Desktop Series.HAL: Version: (null) - SDK 10.7 Support


3rd Party Preference Panes:ℹ️

Flash Player Support

Growl Support

Perian Support


Time Machine:ℹ️

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 748.93 GB Disk used: 599.54 GB

Destinations:

TG studio [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 599.54 GB X 3)


Top Processes by CPU:ℹ️

8% WindowServer

5% Skype

0% AppleSpell

0% mdworker

0% DashboardClient


Top Processes by Memory:ℹ️

120 MB Skype

86 MB Finder

69 MB Safari

60 MB com.apple.WebKit.WebContent

60 MB ocspd


Virtual Memory Information:ℹ️

4.74 GB Free RAM

2.54 GB Active RAM

430 MB Inactive RAM

878 MB Wired RAM

1.04 GB Page-ins

0 B Page-outs

Nov 24, 2014 7:55 PM in response to Lexiepex

Could you help me?



Problem description:

My Macbook Pro is running extremely slow.


EtreCheck version: 2.0.11 (98)

Report generated November 24, 2014 at 10:34:15 PM EST


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2009) (Verified)

MacBook Pro - model: MacBookPro5,5

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM Upgradeable

BANK 0/DIMM0

1 GB DDR3 1067 MHz ok

BANK 1/DIMM0

1 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 0:10:48


Disk Information: ℹ️

FUJITSU MJA2160BH FFS G1 disk0 : (160.04 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 159.18 GB (25.77 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS23N


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support


Problem System Launch Agents: ℹ️

[failed] com.apple.AirPlayUIAgent.plist

[failed] com.apple.CallHistoryPluginHelper.plist

[failed] com.apple.CallHistorySyncHelper.plist

[failed] com.apple.coreservices.appleid.authentication.plist

[failed] com.apple.icloud.fmfd.plist

[failed] com.apple.telephonyutilities.callservicesd.plist


Problem System Launch Daemons: ℹ️

[failed] com.apple.awdd.plist

[failed] com.apple.ctkd.plist

[failed] com.apple.diagnosticd.plist

[failed] com.apple.icloud.findmydeviced.plist

[failed] com.apple.ifdreader.plist

[failed] com.apple.nehelper.plist

[failed] com.apple.nsurlsessiond.plist

[failed] com.apple.softwareupdated.plist

[failed] com.apple.tccd.system.plist

[failed] com.apple.wdhelper.plist


Launch Agents: ℹ️

[loaded] com.oracle.java.Java-Updater.plist Support


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support


User Launch Agents: ℹ️

[failed] com.facebook.videochat.[redacted].plist Support


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

OVSHelper: Version: 1.1 Support

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.3.8.1 Support

Musicnotes: Version: 1.18.9 Support

Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support

DivXBrowserPlugin: Version: 2.1 Support

Flash Player: Version: 15.0.0.223 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0

SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support

Scorch: Version: 6.1.0 Support

JavaAppletPlugin: Version: Java 8 Update 25 Check version


Safari Extensions: ℹ️

DivX Plus Web Player HTML5 <video>


3rd Party Preference Panes: ℹ️

Flash Player Support

Java Support


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 159.18 GB Disk used: 133.41 GB

Destinations:

Joshua Cantrell's Time Caps [Network]

Total size: 998.06 GB

Total number of backups: 200

Oldest backup: 2010-03-02 23:03:47 +0000

Last backup: 2014-11-24 22:34:57 +0000

Size of backup disk: Excellent

Backup size 998.06 GB > (Disk size 159.18 GB X 3)


Top Processes by CPU: ℹ️

6% WindowServer

1% loginwindow

0% AppleSpell

0% SystemUIServer

0% opendirectoryd


Top Processes by Memory: ℹ️

60 MB Safari

45 MB spindump

41 MB com.apple.WebKit.WebContent

28 MB com.apple.internetaccounts

24 MB mds_stores


Virtual Memory Information: ℹ️

402 MB Free RAM

604 MB Active RAM

460 MB Inactive RAM

335 MB Wired RAM

2.01 GB Page-ins

3 MB Page-outs

Dec 2, 2014 10:23 AM in response to Lexiepex

Hi, Macbook Pro with 2.6 GHz 16GB memory running 10.9.5 has been having problem (runs slowly) at times on the internet. Just posting this was a challenge... wheel spun for a bit. Sometime videos stall. Im including the EtreCheck report below

Thank you in advance.

Problem description:

Computer seems to be running slow when using the internet, pages won't load, video sometimes stall.


EtreCheck version: 2.0.11 (98)

Report generated December 2, 2014 at 9:59:46 AM PST


Hardware Information:ℹ️

MacBook Pro (Retina, 15-inch, Late 2013) (Verified)

MacBook Pro - model: MacBookPro11,3

1 2.6 GHz Intel Core i7 CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac


Video Information:ℹ️

Intel Iris Pro -

Color LCD 2880 x 1800

NVIDIA GeForce GT 750M - VRAM: 2048 MB


System Software:ℹ️

OS X 10.9.5 (13F34) - Uptime: 0:41:30


Disk Information:ℹ️

APPLE SSD SM1024F disk0 : (1 TB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 999.70 GB (851.81 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information:ℹ️

Apple Internal Memory Card Reader

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information:ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper:ℹ️

Mac App Store and identified developers


Startup Items:ℹ️

ProTec6b: Path: /Library/StartupItems/ProTec6b

Startup items are obsolete and will not work in future versions of OS X


Launch Agents:ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.google.keystone.agent.plist Support

[loaded] com.oracle.java.Java-Updater.plist Support


Launch Daemons:ℹ️

[loaded] com.adobe.fpsaud.plist Support

[running] com.fitbit.galileod.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support

[loaded] com.oracle.java.JavaUpdateHelper.plist Support


User Launch Agents:ℹ️

[loaded] com.adobe.ARM.[...].plist Support


User Login Items:ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Flux UNKNOWN (missing value)

EpsonRegReminder UNKNOWNHidden (missing value)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Dropbox Application (/Applications/Dropbox.app)

Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

VerizonUpdateCenter UNKNOWN (missing value)


Internet Plug-ins:ℹ️

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support

Flash Player: Version: 15.0.0.239 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support

JavaAppletPlugin: Version: Java 8 Update 25 Check version


3rd Party Preference Panes:ℹ️

Flash Player Support

Java Support


Time Machine:ℹ️

Time Machine not configured!


Top Processes by CPU:ℹ️

12% Mail

6% WindowServer

2% com.apple.WebKit.Plugin.64

1% fontd

0% Dropbox


Top Processes by Memory:ℹ️

309 MB WindowServer

292 MB Safari

275 MB Mail

155 MB com.apple.WebKit.Plugin.64

137 MB mds_stores


Virtual Memory Information:ℹ️

9.51 GB Free RAM

5.65 GB Active RAM

496 MB Inactive RAM

1.52 GB Wired RAM

683 MB Page-ins

0 B Page-outs

Dec 4, 2014 2:53 PM in response to Linc Davis

I had a TextEdit box that said this:

Nov 28 1:37:34 Brian-Clarks-Macbook-Pro kernel[0] <Notice> Previous shutdown cause: -60

Nov 28 9:58:26 localhost kernel[0] <Notice>: Previous shutdown cause: -60

Nov 30 9:59:16 Brian-Clark- Macbook-Pro kernel[0] <Notice>: Process Setup Assistant [236] disabling system-wide I/O Throttling

Dec 2 23:25:06 localhost kernel[0] <NOTICE>: Previous shutdown cause: -128





PLEASE HELP

Dec 4, 2014 9:42 PM in response to stephjonas

Can anyone help me? My computer has been runny very slow recently and I am not sure what to do.

Thanks

Problem description:

My computer is running slow


EtreCheck version: 2.1 (101)

Report generated December 5, 2014 at 12:31:45 AM EST


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 4000 -

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 17 days 7:22:33


Disk Information: ℹ️

APPLE HDD ST500LM012 disk0 : (500.11 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (366.14 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.nvidia.CUDA (1.1.0) [Support]


Startup Items: ℹ️

CUDA: Path: /System/Library/StartupItems/CUDA

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[failed] com.apple.icloud.fmfd.plist

[failed] com.apple.rcd.plist

[failed] com.apple.sbd.plist

[failed] com.apple.spindump_agent.plist


Problem System Launch Daemons: ℹ️

[failed] com.apple.ctkd.plist

[failed] com.apple.icloud.findmydeviced.plist

[failed] com.apple.ifdreader.plist

[failed] com.apple.nehelper.plist

[failed] com.apple.periodic-monthly.plist

[failed] com.apple.periodic-weekly.plist

[failed] com.apple.wdhelper.plist

[failed] com.apple.xpc.smd.plist


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[running] com.adobe.AdobeCreativeCloud.plist [Support]

[loaded] com.nvidia.CUDASoftwareUpdate.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.redgiantsoftware.updater.plist [Support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox UNKNOWN (missing value)

EOS Utility ApplicationHidden (/Applications/Canon Utilities/EOS Utility/EOS Utility.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]

FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]

Unity Web Player: Version: UnityPlayer version 4.2.0f4 - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 7 Update 71 Check version


Safari Extensions: ℹ️

Extensions: No such file or directory


3rd Party Preference Panes: ℹ️

CUDA Preferences [Support]

Flash Player [Support]

Java [Support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

5% WindowServer

0% fontd

0% AppleSpell

0% SystemUIServer

0% Creative Cloud


Top Processes by Memory: ℹ️

150 MB Google Chrome

103 MB Skype

86 MB loginwindow

80 MB Google Chrome Helper

73 MB Mail


Virtual Memory Information: ℹ️

331 MB Free RAM

1.28 GB Active RAM

973 MB Inactive RAM

804 MB Wired RAM

331.08 GB Page-ins

2.46 GB Page-outs


Diagnostics Information: ℹ️


Dec 7, 2014 9:27 AM in response to stephjonas

Hello! Im struggling with the same problem. I downloaded EtreCheck an copied to clipboard so I will Type it at the bottom. As I read in the fixing part I opened Terminal an pasted:

syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef


This text came up in the TextEdit:

Dec 1 08:39:34 Benjamins-MacBook-Air-7 kernel[0] <Notice>: Previous shutdown cause: -60

--- last message repeated 6 times ---

Dec 2 12:43:48 Benjamins-MacBook-Air-7 kernel[0] <Notice>: Previous shutdown cause: -2

--- last message repeated 7 times ---


Here is my EtreCheck information:

EtreCheck version: 2.1.1 (104)

Report generated 7. desember 2014 kl. 17.58.16 CET


Hardware Information: ℹ️

MacBook Air (13-inch, Mid 2012) (Verified)

MacBook Air - model: MacBookAir5,2

1 2 GHz Intel Core i7 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 4000 -

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.10 (14A389) - Uptime: 5 days 5:15:8


Disk Information: ℹ️

APPLE SSD SM256E disk0 : (251 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.77 GB (71.66 GB free)

Core Storage: disk0s2 250.14 GB Online


USB Information: ℹ️

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Internal Memory Card Reader

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Geneio [Remove]


Kernel Extensions: ℹ️

/Applications/spotflux.app

[not loaded] com.spotflux.Spotflux.tap (1.0) [Support]

[loaded] com.spotflux.Spotflux.tun (1.0) [Support]


Problem System Launch Agents: ℹ️

[failed] com.apple.CallHistoryPluginHelper.plist

[failed] com.apple.CallHistorySyncHelper.plist

[failed] com.apple.cmfsyncagent.plist

[failed] com.apple.icloud.fmfd.plist

[failed] com.apple.printtool.agent.plist

[failed] com.apple.telephonyutilities.callservicesd.plist


Problem System Launch Daemons: ℹ️

[failed] com.apple.awdd.plist

[failed] com.apple.ctkd.plist

[failed] com.apple.icloud.findmydeviced.plist

[failed] com.apple.nehelper.plist

[failed] com.apple.tccd.system.plist

[failed] com.apple.wdhelper.plist


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[loaded] com.adobe.CS5ServiceManager.plist [Support]

[failed] com.divx.dms.agent.plist [Support]

[loaded] com.divx.update.agent.plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[invalid?] com.adobe.SwitchBoard.plist [Support]

[loaded] com.google.keystone.daemon.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.spotflux.Spotflux.tun.plist [Support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[loaded] com.facebook.videochat.[redacted].plist [Support]

[loaded] com.genieo.completer.download.plist Adware! [Remove]

[loaded] com.genieo.completer.ltvbit.plist [Support]

[running] com.genieo.completer.update.plist Adware! [Remove]

[running] com.spotify.webhelper.plist [Support]

[loaded] com.valvesoftware.steamclean.plist [Support]


User Login Items: ℹ️

iTunesHelper Program (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

smcFanControl Program (/Users/[redacted]/Downloads/smcfancontrol_2_4/smcFanControl.app)

Steam Program (/Applications/Steam.app)

Spotify ProgramHidden (/Applications/Spotify.app)

Spotify Program (/Applications/Spotify.app)

RemotelessHelper Program (/Applications/RemotelessHelper.app)

Alfred Program (/Applications/Alfred.app)

Dropbox Program (/Applications/Dropbox.app)

Sony Ericsson Bridge Helper ProgramHidden (/Users/[redacted]/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)

spotflux Program (/Applications/spotflux.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

GameFacePlugin: Version: GameFacePlugin 1.8.0.1 - SDK 10.5 [Support]

OVSHelper: Version: 1.1 [Support]

Default Browser: Version: 600 - SDK 10.10

Unity Web Player: Version: UnityPlayer version 4.5.4f1 - SDK 10.6 [Support]

AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]

DivX Web Player: Version: 3.2.0.788 - SDK 10.6 [Support]

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]

Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]

AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 8 Update 25 Check version


Safari Extensions: ℹ️

AdBlock

Auto Refresh

Omnibar Adware! [Remove]


3rd Party Preference Panes: ℹ️

Flash Player [Support]

Java [Support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

30% WindowServer

6% Spotify

0% fontd

0% smcFanControl

0% AppleSpell


Top Processes by Memory: ℹ️

180 MB softwareupdated

144 MB com.apple.WebKit.WebContent

94 MB Finder

86 MB com.apple.WebKit.Plugin.64

77 MB Spotify


Virtual Memory Information: ℹ️

3.37 GB Free RAM

2.43 GB Active RAM

251 MB Inactive RAM

1.73 GB Wired RAM

49.48 GB Page-ins

31 MB Page-outs


Diagnostics Information: ℹ️

Dec 7, 2014, 03:23:59 PM com.apple.WebKit.Networking_2014-12-07-152359_[redacted]s-MacBook-Air-7.crash

Dec 7, 2014, 04:35:48 AM com.apple.WebKit.Networking_2014-12-07-043548_[redacted]s-MacBook-Air-7.crash

Dec 6, 2014, 04:13:15 PM LeagueofLegends_2014-12-06-161315_[redacted]s-MacBook-Air-7.crash

Dec 5, 2014, 06:13:32 PM iPhoto_2014-12-05-181332_[redacted]s-MacBook-Air-7.cpu_resource.diag [Details]

Dec 4, 2014, 10:49:14 PM WindowServer_2014-12-04-224914_[redacted]s-MacBook-Air-7.cpu_resource.diag [Details]

Dec 4, 2014, 10:18:43 PM com.apple.WebKit.WebContent_2014-12-04-2...diag [Details]

Dec 4, 2014, 08:29:35 PM UserKernel_2014-12-04-202935_[redacted]s-MacBook-Air-7.crash


I also have 406 cycles on my battery, aswell as I have gotten a warning from the mac that the battery needs to be fixed. I will do that as soon as I can, but i cannot do this now because I need my mac for school.


If I could get some help it would mean a lot.

Dec 10, 2014 8:45 AM in response to Lexiepex

Hello Lex,


I appear to be having the same issue with slow performance, especially after the most recent OS upgrade. If you could so kindly review my EtreCheck report and offer any help I certainly appreciate it.


EtreCheck version: 2.1.1 (104)

Report generated December 10, 2014 at 10:35:43 AM CST


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Verified)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 5 days 3:10:20


Disk Information: ℹ️

Hitachi HTS545032B9A302 disk0 : (320.07 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 318.84 GB (114.08 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 319.21 GB Online


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Geneio [Remove]


Problem System Launch Agents: ℹ️

[failed] com.apple.CallHistoryPluginHelper.plist

[failed] com.apple.cmfsyncagent.plist

[failed] com.apple.lookupd.plist [Details]

[failed] com.apple.Maps.pushdaemon.plist

[failed] com.apple.telephonyutilities.callservicesd.plist


Problem System Launch Daemons: ℹ️

[failed] com.apple.AssetCacheLocatorService.plist

[failed] com.apple.ctkd.plist

[failed] com.apple.icloud.findmydeviced.plist

[failed] com.apple.nehelper.plist

[failed] com.apple.nsurlsessiond.plist [Details]

[failed] com.apple.periodic-monthly.plist [Details]

[failed] com.apple.wdhelper.plist


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.barebones.authd.plist [Support]

[loaded] com.google.keystone.daemon.plist [Support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[loaded] com.facebook.videochat.[redacted].plist [Support]

[invalid?] com.genieo.completer.download.plist Adware! [Remove]

[invalid?] com.genieo.completer.ltvbit.plist [Support]

[invalid?] com.genieo.completer.update.plist Adware! [Remove]

[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support] [Details]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support] [Details]

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.4.2.18903 [Support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]

Flash Player: Version: 15.0.0.239 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.4.2.18903 [Support]

SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]

WebEx64: Version: 1.0 - SDK 10.6 [Support]


Safari Extensions: ℹ️

Extensions: No such file or directory


3rd Party Preference Panes: ℹ️

Flash Player [Support]


Time Machine: ℹ️

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 318.84 GB Disk used: 204.76 GB

Destinations:

New Volume [Local]

Total size: 79.68 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 79.68 GB < (Disk used 204.76 GB X 3)


Top Processes by CPU: ℹ️

9% WindowServer

4% Safari

1% hidd

1% com.apple.WebKit.Plugin.64

1% com.apple.WebKit.Networking


Top Processes by Memory: ℹ️

150 MB com.apple.WebKit.Plugin.64

86 MB Microsoft Outlook

86 MB Google Chrome

77 MB mds_stores

67 MB com.apple.WebKit.WebContent


Virtual Memory Information: ℹ️

168 MB Free RAM

1.26 GB Active RAM

1.08 GB Inactive RAM

1.14 GB Wired RAM

27.69 GB Page-ins

811 MB Page-outs


Diagnostics Information: ℹ️

Dec 13, 2014 10:32 AM in response to stephjonas

Hi there, I know it says to start a new thread for this, but for some reason it isn't letting me post, and I'm getting desperate haha. So my macbook pro has been running extremely slow lately, and I don't know why. It runs so slow that everything times out a lot of the time, and the pages that I already have up and loaded on my browser crash. It happens a lot when I go to Youtube, or ask it to do more demanding tasks. Sometimes it's also so slow that it starts affecting itunes, and that starts to skip almost like a buffering issue. I've notices iTunes runs fine even when everything else is lagging, but if it's bad enough itunes will start lagging as well. Here is my information from EtreCheck. Thank you SO much for helping out, it's really appreciated!

EtreCheck version: 2.1.2 (105)

Report generated December 13, 2014 10:07:49 AM PST


Hardware Information: ℹ️

MacBook Pro (13-inch, Late 2011) (Verified)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2-core

4 GB RAM

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

Mac OS X 10.7.5 (11G63b) - Uptime: 12 days 8:52:41


Disk Information: ℹ️

ST9500325ASG disk0 : (500.11 GB)

S.M.A.R.T. Status: Verified

disk0s1 (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (340.85 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple, Inc. MacBook Pro


Kernel Extensions: ℹ️

/Library/Application Support/Avast/components/fileshield/unsigned

[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]


/Library/Application Support/Avast/components/proxy/unsigned

[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[loaded] com.avast.userinit.plist [Support]

[loaded] com.divx.dms.agent.plist [Support]

[loaded] com.divx.update.agent.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[invalid?] com.adobe.SwitchBoard.plist [Support]

[loaded] com.avast.init.plist [Support]

[loaded] com.avast.uninstall.plist [Support]

[failed] com.avast.update.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[failed] com.apple.CSConfigDotMacCert-jessietee123@me.com-SharedServices.Agent.plist

[invalid?] com.avast.home.userinit.plist [Support]

[invalid?] com.divx.agent.postinstall.plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.valvesoftware.steamclean.plist [Support]

[running] ws.agile.1PasswordAgent.plist [Support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

OVSHelper: Version: 1.1 [Support]

Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

AdobePDFViewer: Version: 10.1.1 [Support]

QuickTime Plugin: Version: 7.7.1

SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]

DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 7 Update 55 Check version


User internet Plug-ins: ℹ️

Google Earth Web Plug-in: Version: 7.1 [Support]


Safari Extensions: ℹ️

Searchme Adware! [Remove]

wrc

Video2mp3

DivX Plus Web Player HTML5 <video>


3rd Party Preference Panes: ℹ️

Flash Player [Support]

Java [Support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

1% WindowServer

1% Google Chrome

0% mds

0% com.avast.daemon

0% ps


Top Processes by Memory: ℹ️

159 MB Google Chrome

124 MB Google Chrome Helper

116 MB com.avast.daemon

30 MB iTunes

30 MB WindowServer


Virtual Memory Information: ℹ️

50 MB Free RAM

2.12 GB Active RAM

1.04 GB Inactive RAM

1.08 GB Wired RAM

36.40 GB Page-ins

14.27 GB Page-outs


Diagnostics Information: ℹ️

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My MacBook suddenly started running slow

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