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My MacBook suddenly started running slow

Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.


Here's some information on my MacBook


MacBook Pro 13-inch, Mid 2010

Processor: 2.4 GHz Intel Core 2 Duo

Graphics: NVIDIA GeForce 220M 256 MB

Software: OS X 10.8.5 (12F45)

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 11, 2013 1:51 PM

Reply
Question marked as Best reply

Posted on Oct 11, 2013 2:03 PM

If you are quick I will answer:

download Etrecheck from www.etresoft.com.

Run it and copy (bottom button) and paste it here.

567 replies

Jun 8, 2015 7:34 AM in response to Lexiepex

my mac is too running extremely slow

this is the info that I got




Problem description:

mac book is running super slow


EtreCheck version: 2.2 (132)

Report generated 6/8/15, 10:29 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)

MacBook Pro - model: MacBookPro5,4

1 2.53 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Check Battery - Cycle count = 565 - SN = W0006P1QZBWZA


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.9.5 (13F34) - Time since boot: 1:12:29


Disk Information: ℹ️

ST9500420AS disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (164.39 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS23N


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

PixArt USB Optical Mouse

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) [Click for support]

[not loaded] com.maudio.usb.conectiv.driver (1.8) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Click for support]


/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.2.61 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) [Click for support]


Startup Items: ℹ️

M-Audio Conectiv: Path: /Library/StartupItems/M-Audio Conectiv

PACESupport: Path: /Library/StartupItems/PACESupport

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.CS5ServiceManager.plist [Click for support]

[loaded] com.motorola.MDMUpdater.plist [Click for support]

[running] com.motorola.motohelper.plist [Click for support]

[loaded] com.motorola.motohelperUpdater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.motorola-mobility.mmcfgd.plist [Click for support]

[running] com.paceap.eden.licensed.plist [Click for support]

[loaded] PACESupport.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0

Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]

Default Browser: Version: 537 - SDK 10.9

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.1.0 [Click for support]

Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]


Audio Plug-ins: ℹ️

DVCPROHDAudio: Version: 1.3.2


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Growl [Click for support]

M-Audio Conectiv [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

7% WindowServer

2% fontd

0% Finder

0% aosnotifyd


Top Processes by Memory: ℹ️

617 MB kernel_task

524 MB com.apple.WebKit.WebContent(3)

123 MB Finder

123 MB mds_stores

115 MB com.apple.WebKit.Plugin.64


Virtual Memory Information: ℹ️

3.02 GB Free RAM

4.97 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jun 8, 2015, 10:06:31 AM /Library/Logs/DiagnosticReports/Microsoft Word_2015-06-08-100631_[redacted].hang

Jun 8, 2015, 09:13:15 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-08-091315_[redacted].panic [Click for details]

Jun 8, 2015, 09:12:47 AM Self test - passed

Jun 13, 2015 8:18 PM in response to MadMacs0

MadMacs, ur a good person. Now, can you help me?

My mac suddenly gets very slow and lagging.

This is my etrecheck result.

EtreCheck version: 2.2 (132)

Report generated 6/14/15, 12:21 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 177 - SN = C0141650BPTFR3YA9


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:52:52


Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (331.65 GB free) - 42 errors


Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS41N


USB Information: ℹ️

A4TECH USB Device

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/Toast 11 Titanium/Spin Doctor.app

[not loaded] com.hzsystems.terminus.driver (4) [Click for support]


/Applications/Toast 11 Titanium/Toast Titanium.app

[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]

[not loaded] com.roxio.TDIXController (2.0) [Click for support]


/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (4.3.8) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.8) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.8) [Click for support]

[loaded] org.virtualbox.kext.VBoxUSB (4.3.8) [Click for support]


Problem System Launch Agents: ℹ️

[killed] com.apple.accountsd.plist

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.bird.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cloudd.plist

[killed] com.apple.cloudphotosd.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.photolibraryd.plist

[killed] com.apple.SafariCloudHistoryPushAgent.plist

[killed] com.apple.SafariNotificationAgent.plist

[killed] com.apple.sbd.plist

[killed] com.apple.secinitd.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

[failed] com.paragon-software.NTFS.SparkleUpdate.plist [Click for support]

[running] com.paragon.NTFS.notify.plist [Click for support]

18 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.awdd.plist

[killed] com.apple.cache_delete.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[failed] com.apple.mtrecorder.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.sandboxd.plist

[killed] com.apple.secinitd.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

13 processes killed due to memory pressure


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[failed] com.adobe.CS5ServiceManager.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] com.paragon.updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[failed] com.apple.spirecorder.plist

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[not loaded] org.virtualbox.startup.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.valvesoftware.steamclean.plist [Click for support]

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]


User Login Items: ℹ️

uHD-Agent UNKNOWN (missing value)

Steam Application (/Applications/Steam.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

uTorrent Application (/Applications/uTorrent.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.03 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.188 - SDK 10.6 Outdated! Update

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.1.0 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 25 Check version


User internet Plug-ins: ℹ️

BlueStacks Install Detector: Version: Unknown


Safari Extensions: ℹ️

macfest

shoopiMac


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Growl [Click for support]

Java [Click for support]

Paragon NTFS for Mac ® OS X [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

100% com.apple.WebKit.WebContent

12% WindowServer

9% Safari

1% hidd

1% mdworker(22)


Top Processes by Memory: ℹ️

1.16 GB com.apple.WebKit.WebContent

550 MB kernel_task

299 MB mdworker(22)

131 MB Google Chrome Helper(5)

94 MB mds_stores


Virtual Memory Information: ℹ️

254 MB Free RAM

3.75 GB Used RAM

40 MB Swap Used


Diagnostics Information: ℹ️

Jun 14, 2015, 12:18:15 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-14-001815_[ redacted].cpu_resource.diag [Click for details]

Jun 14, 2015, 12:16:40 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-14-001640_[ redacted].hang

Jun 14, 2015, 12:16:34 AM /Library/Logs/DiagnosticReports/steam_osx_2015-06-14-001634_[redacted].hang

Jun 14, 2015, 12:15:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001512_[redac ted].crash

Jun 14, 2015, 12:15:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001511_[redac ted].crash

Jun 14, 2015, 12:14:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001431_[redac ted].crash

Jun 14, 2015, 12:14:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001412_[redac ted].crash

Jun 14, 2015, 12:13:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001347_[redac ted].crash

Jun 14, 2015, 12:13:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001321_[redac ted].crash

Jun 14, 2015, 12:13:00 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001300_[redac ted].crash

Jun 14, 2015, 12:12:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001239_[redac ted].crash

Jun 14, 2015, 12:12:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001212_[redac ted].crash

Jun 14, 2015, 12:11:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001111_[redac ted].crash

Jun 14, 2015, 12:10:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001046_[redac ted].crash

Jun 14, 2015, 12:10:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-001016_[redac ted].crash

Jun 14, 2015, 12:09:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-000955_[redac ted].crash

Jun 14, 2015, 12:09:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-000932_[redac ted].crash

Jun 14, 2015, 12:09:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-000908_[redac ted].crash

Jun 14, 2015, 12:08:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-000845_[redac ted].crash

Jun 14, 2015, 12:08:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-000803_[redac ted].crash

Jun 14, 2015, 12:07:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-000738_[redac ted].crash

Jun 14, 2015, 12:07:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-14-000709_[redac ted].crash

Jun 14, 2015, 12:04:30 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-14-000430_[ redacted].cpu_resource.diag [Click for details]

Jun 13, 2015, 11:43:41 PM /Library/Logs/DiagnosticReports/steam_osx_2015-06-13-234341_[redacted].hang

Jun 13, 2015, 11:39:49 PM /Library/Logs/DiagnosticReports/steam_osx_2015-06-13-233949_[redacted].hang

Jun 13, 2015, 11:38:33 PM /Library/Logs/DiagnosticReports/steam_osx_2015-06-13-233833_[redacted].hang

Jun 13, 2015, 11:28:57 PM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-06-13-232857_[redacted].cra sh

Jun 13, 2015, 11:24:19 PM Self test - passed

Jun 12, 2015, 10:44:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/dota_osx_2015-06-12-224436_[re dacted].crash

Jun 20, 2015 5:10 PM in response to Linc Davis

Jun 19 15:58:17 VivianeMacBook2 kernel[0] <Notice>: disk1s2: I/O error.

--- last message repeated 151 times ---

Jun 19 18:39:18 Viviane-Cohens-MacBook-2 kernel[0] <Notice>: disk1s2: I/O error.

--- last message repeated 1 time ---

Jun 19 18:39:56 VivianeMacBook2 kernel[0] <Notice>: disk1s2: I/O error.

--- last message repeated 217 times ---

Jun 20 01:54:52 Viviane-Cohens-MacBook-2 kernel[0] <Notice>: disk1s2: I/O error.

--- last message repeated 1 time ---

Jun 20 01:55:32 VivianeMacBook2 kernel[0] <Notice>: disk1s2: I/O error.

--- last message repeated 273 times ---

Jun 20, 2015 11:29 PM in response to xdaysee

Hey

I have problem .. my mac is slow last one month, and here is my etrecheck, thanks for any anwser.

EtreCheck version: 2.2 (132)

Report generated 6/21/15, 9:05 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Click to remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2010) (Technical Specifications)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1202 - SN = 9G0171DWFD3MA


Video Information: ℹ️

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 5 days 10:30:10


Disk Information: ℹ️

Hitachi HTS545025B9SA02 disk0 : (250,06 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (107.34 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS23N


USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. Built-in iSight

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad


Configuration files: ℹ️

/etc/sysctl.conf - Exists


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Genieo, InstallMacAdware! [Click to remove]

More adware filesAdware! [Click to remove]


Kernel Extensions: ℹ️

/Applications/AVG AntiVirus.app

[loaded] com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) [Click for support]


Startup Items: ℹ️

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

StartOuc: Path: /Library/StartupItems/StartOuc

TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[running] com.avg.Antivirus.gui.plist [Click for support]

[loaded] ee.ria.id-updater.plist [Click for support]


Launch Daemons: ℹ️

[running] com.avg.Antivirus.infosd.plist [Click for support]

[running] com.avg.Antivirus.services.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.genieo.completer.download.plist Adware! [Click to remove]

[failed] com.genieo.completer.ltvbit.plist Adware! [Click to remove]

[failed] com.genieo.completer.update.plist Adware! [Click to remove]


User Login Items: ℹ️

iTunesHelper UNKNOWN Hidden (missing value)

Microsoft Messenger UNKNOWN (missing value)

Safari Application (/Applications/Safari.app)

Mail Application (/Applications/Mail.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Dropbox Application (/Applications/Dropbox.app)

K9-MacOptimizer Application (/Users/[redacted]/.Trash/K9-MacOptimizer.app)


Internet Plug-ins: ℹ️

DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.14 [Click for support]

AdobePDFViewer: Version: 10.1.14 [Click for support]

OVSHelper: Version: 1.0 [Click for support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.1.0 [Click for support]

Silverlight: Version: 4.0.60310.0 [Click for support]

DirectorShockwave: Version: 11.6.5r635 [Click for support]


Safari Extensions: ℹ️

macfest


3rd Party Preference Panes: ℹ️

DivX [Click for support]

ID-updater [Click for support]

Perian [Click for support]

Tuxera NTFS [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

11% WindowServer

1% AVG

0% taskgated

0% fontd

0% notifyd


Top Processes by Memory: ℹ️

1.40 GB com.apple.WebKit.WebContent

419 MB kernel_task

78 MB Safari

70 MB Finder

66 MB mdworker(7)


Virtual Memory Information: ℹ️

160 MB Free RAM

3.84 GB Used RAM

259 MB Swap Used


Diagnostics Information: ℹ️

Jun 21, 2015, 08:55:16 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-21-085516_[ redacted].cpu_resource.diag [Click for details]

Jun 21, 2015, 08:53:32 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-21-085332_[ redacted].cpu_resource.diag [Click for details]

Jun 21, 2015, 08:48:41 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-21-084841_[ redacted].cpu_resource.diag [Click for details]

Jun 20, 2015, 09:20:32 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-20-212032_[ redacted].cpu_resource.diag [Click for details]

Jun 20, 2015, 12:06:50 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-20-000650_[ redacted].cpu_resource.diag [Click for details]

Jun 19, 2015, 11:20:01 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-19-232001_[ redacted].cpu_resource.diag [Click for details]

Jun 19, 2015, 10:08:52 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-06-19-220852_[r edacted].cpu_resource.diag [Click for details]

Jun 18, 2015, 10:59:31 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-18-225931_[ redacted].cpu_resource.diag [Click for details]

Jun 21, 2015 12:50 AM in response to stephjonas

Hi

I've been having some problems with my Mac for about 3 months or more. I do shut it down most of the time, but when I start it, it takes 3 minutes. At first I thought that is because of the update to Yosemite, which to be honest, I do think it affects it. But is just getting worse. Today I realised that it actually bypasses my password at start up. Went to settings and password was enabled,as well as my user profile, so I changed the password, restarted Mac....and still no asking for the password. Hope this has nothing to do with the fact that I have Kaspersky installed on my pc! Thanks for anyone replying!

EtreCheck version: 2.2 (132)

Report generated 6/21/15, 8:38 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,1

1 2.7 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 588 - SN = D8622370H5LDGDLB6


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1680 x 1050

NVIDIA GeForce GT 650M - VRAM: 1024 MB


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:30:25


Disk Information: ℹ️

APPLE HDD HTS541010A9E682 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (880.99 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5970H


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache

[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]

[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]


/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (4.3.6) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.6) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.6) [Click for support]

[loaded] org.virtualbox.kext.VBoxUSB (4.3.6) [Click for support]


/Library/Extensions

[loaded] com.kaspersky.kext.klif (3.0.4a41) [Click for support]

[loaded] com.kaspersky.nke (1.6.4a15) [Click for support]


/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) [Click for support]

[loaded] com.techsmith.TACC (1.0.2 - SDK 10.8) [Click for support]

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.2.61 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) [Click for support]


Startup Items: ℹ️

ChmodBPF: Path: /Library/StartupItems/ChmodBPF

HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork

HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.AdobeCreativeCloud.plist [Click for support]

[running] com.kaspersky.kav.gui.plist [Click for support]

[running] com.kodak.BonjourAgent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[not loaded] com.teamviewer.teamviewer.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]

[loaded] org.macosforge.xquartz.startx.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.kaspersky.kav.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] com.teamviewer.Helper.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]

[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]

[not loaded] org.virtualbox.startup.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.kodak.KODAK AiO Annual Opt.plist [Click for support]

[loaded] com.kodak.KODAK AiO Firmware Updater.plist [Click for support]

[loaded] com.kodak.KODAK AiO Software Updater.plist [Click for support]

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.160 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 7 Update 67 Check version


Safari Extensions: ℹ️

AdBlock

Adblock Plus

URL Advisor

Virtual Keyboard

Print Plus


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

4% WindowServer

2% kav

2% fontd

0% taskgated

0% kav_agent


Top Processes by Memory: ℹ️

659 MB kernel_task

590 MB Safari

385 MB com.apple.WebKit.WebContent(2)

238 MB kav

172 MB cfprefsd(2)


Virtual Memory Information: ℹ️

2.57 GB Free RAM

5.42 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jun 21, 2015, 08:06:11 AM Self test - passed

Jun 19, 2015, 07:03:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AiOFirmwareUpdater_2015-06-19- 070345_[redacted].crash

Jun 25, 2015 6:14 PM in response to stephjonas

I'm experiencing a similar problem as well. Here's what I got.

EtreCheck version: 2.2 (132)

Report generated 6/25/15, 9:08 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook (13-inch, Late 2009) (Technical Specifications)

MacBook - model: MacBook6,1

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM Upgradeable

BANK 0/DIMM0

1 GB DDR3 1067 MHz ok

BANK 1/DIMM0

1 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 315 - SN = 9G00706NX9LCA


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 8 days 23:52:57


Disk Information: ℹ️

TOSHIBA MK2555GSXF disk0 : (250.06 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (199.50 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. Built-in iSight

Microsoft Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Logitech USB Receiver


Gatekeeper: ℹ️

Mac App Store and identified developers


Startup Items: ℹ️

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.pluginkit.pkd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.security.cloudkeychainproxy.plist

9 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.installd.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.periodic-monthly.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

12 processes killed due to memory pressure


Launch Agents: ℹ️

[running] com.flipvideo.FlipShare.AutoRun.plist [Click for support]

[running] com.robohippo.HippoConnectAgent.plist [Click for support]


Launch Daemons: ℹ️

[failed] com.adobe.fpsaud.plist [Click for support]

[not loaded] com.robohippo.HippoConnectDaemon.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

iTunesHelper UNKNOWN Hidden (missing value)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

uTorrent UNKNOWN (missing value)

RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

EEventManager Application Hidden (/Applications/EPSON/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)

Google Drive Application (/Applications/Google Drive.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

EEventManager UNKNOWN (missing value)

HPEventHandler UNKNOWN (missing value)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 2.3.8.1 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.188 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

Silverlight: Version: 4.0.51204.0 [Click for support]

iPhotoPhotocast: Version: 7.0


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

53% Google Chrome Helper(9)

22% Google Chrome

11% WindowServer

2% hidd

1% RealPlayer Downloader Agent


Top Processes by Memory: ℹ️

705 MB Google Chrome Helper(9)

257 MB kernel_task

104 MB Google Chrome

37 MB Finder

37 MB mdworker(5)


Virtual Memory Information: ℹ️

43 MB Free RAM

1.96 GB Used RAM

60 MB Swap Used



Jun 26, 2015 6:51 AM in response to Lexiepex

Wow, thank you guys so much for this awesome thread. I really appreciate all the helpful responses and have been reading through them trying to figure it out by myself but now I think I would feel safer trying to have a professional look at it also! I have created a thread here if anybody cares to peruse my problematic undercarriage also. Thanks in advance: Hi My MacBook Pro 10.8.5 is running slowly. Can somebody still help me?

Jun 27, 2015 7:32 PM in response to Lexiepex

EtreCheck version: 2.2 (132)

Report generated 6/28/15, 10:25 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Click to remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Air (13-inch, Mid 2013) (Verified)

MacBook Air - model: MacBookAir6,2

1 1.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 182 - SN = C01406701B6F90MA9


Video Information: ℹ️

Intel HD Graphics 5000

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:5:1


Disk Information: ℹ️

APPLE SSD SD0256F disk0 : (251 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.78 GB (156.83 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 250.14 GB Online


USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Downlite, VSearch, Conduit, Trovi, MyBrand, Search ProtectAdware! [Click to remove]


Launch Agents: ℹ️

[running] com.vsearch.agent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[not loaded] com.vsearch.daemon.plist [Click for support]

[running] com.vsearch.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.bittorrent.uTorrent.plist [Click for support]

[failed] com.mediafire.Desktop.plist [Click for support] [Click for details]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

AdobeResourceSynchronizer UNKNOWN Hidden (missing value)

uTorrent UNKNOWN (missing value)

Spotify Application Hidden (/Applications/Spotify.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]


User internet Plug-ins: ℹ️

ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 [Click for support]


Safari Extensions: ℹ️

Conduit Search for Safari


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

5% WindowServer

3% fontd

2% Spotify Helper(2)

0% taskgated

0% DashboardClient


Top Processes by Memory: ℹ️

465 MB kernel_task

299 MB Spotify Helper(2)

258 MB com.apple.WebKit.WebContent(2)

160 MB mdworker(8)

106 MB Safari


Virtual Memory Information: ℹ️

933 MB Free RAM

3.09 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jun 28, 2015, 10:19:57 AM Self test - passed




what about mine?

My MacBook suddenly started running slow

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