This discussion is locked
stephjonas
Level 1 (3 points)

Q: My MacBook suddenly started running slow

Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.

 

Here's some information on my MacBook

 

MacBook Pro 13-inch, Mid 2010

Processor: 2.4 GHz Intel Core 2 Duo

Graphics: NVIDIA GeForce 220M 256 MB

Software: OS X 10.8.5 (12F45)

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 11, 2013 1:51 PM

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stephjonas

Q: My MacBook suddenly started running slow

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  • Helpful answers

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  • by vrave28,

    vrave28 vrave28 May 5, 2014 6:04 PM in response to Lexiepex
    Level 1 (4 points)
    Notebooks
    May 5, 2014 6:04 PM in response to Lexiepex

    Hi LexSchellings

     

    My late 2011 13" MacBook Pro started running very slow a couple of weeks ago. I downloaded an app (Memory diag) from app store, that indicates that Safari is using "significant memory usage". After running EtreCheck, I posted my results on this thread:

     

    https://discussions.apple.com/thread/6176083

     

    I'd really appreaciate it, if you would help me! Thank you in advance.

  • by smisson,

    smisson smisson May 5, 2014 8:46 PM in response to stephjonas
    Level 1 (0 points)
    May 5, 2014 8:46 PM in response to stephjonas

    Hey Lex,

     

    Thank you very much for your help and dedication to this thread. If you could pleae help diagnose issues with my machine. The link is below:

     

    https://discussions.apple.com/thread/6176360

  • by rupertbarry,

    rupertbarry rupertbarry May 8, 2014 1:25 PM in response to stephjonas
    Level 1 (0 points)
    May 8, 2014 1:25 PM in response to stephjonas

    Hi Lex,

     

    Any help much appreciated.

     

    https://discussions.apple.com/thread/6189876

  • by mtoto1202,

    mtoto1202 mtoto1202 May 11, 2014 10:45 AM in response to rupertbarry
    Level 1 (0 points)
    May 11, 2014 10:45 AM in response to rupertbarry

    Hi Lex,

     

    Can you help me when you get time?

     

    https://discussions.apple.com/thread/6205574

  • by mtoto1202,

    mtoto1202 mtoto1202 May 11, 2014 10:47 AM in response to Lexiepex
    Level 1 (0 points)
    May 11, 2014 10:47 AM in response to Lexiepex

    Hi Lex,

     

    Can you help me when you get time?

     

    https://discussions.apple.com/thread/6205574

  • by andrewsultana,

    andrewsultana andrewsultana May 13, 2014 2:55 PM in response to Lexiepex
    Level 1 (0 points)
    May 13, 2014 2:55 PM in response to Lexiepex

    Hi Lex,

     

    I have exactly the same problem with my mid-2012 MacBook Pro.

     

    Below the copy after running etrecheck, can you kindly help me with suggestions:

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2012)

              MacBook Pro - model: MacBookPro9,2

              1 2.5 GHz Intel Core i5 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 1024 MB

     

    System Software:

              OS X 10.9.2 (13C1021) - Uptime: 0 days 0:10:52

     

    Disk Information:

              APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (132.32 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-8A8 

     

    USB Information:

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Gatekeeper:

              Mac App Store and identified developers

     

    Kernel Extensions:

              [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.9) Support

              [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.9) Support

              [not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.0) Support

              [not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.0) Support

              [not loaded] com.eltima.SyncMate.kext (0.2.4b9) Support

              [not loaded] com.kodak.print.printerdock.merge (1.0.0) Support

              [not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support

              [not loaded] com.novatelwireless.driver.3G (3.0.7) Support

              [not loaded] com.novatelwireless.driver.3GData (3.0.7) Support

              [not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support

              [not loaded] com.option.driver.Option72 (2.15.0) Support

              [not loaded] com.option.driver.OptionHS (3.26.0) Support

              [not loaded] com.option.driver.OptionMSD (1.21.0) Support

              [not loaded] com.option.driver.OptionQC (1.11.0) Support

              [not loaded] com.vodafone.driver (3.0.5) Support

              [not loaded] com.vodafone.driver.Data (3.0.5) Support

              [not loaded] com.zte.driver.cdc_ecm_qmi (1.0.0d1) Support

              [not loaded] com.zte.driver.cdc_usb_bus (1.0.0d1) Support

              [not loaded] de.novamedia.driver.NMLGEDriver (3.2.10) Support

              [not loaded] de.novamedia.driver.NMLGEUSBCDCACMControl (3.1.9) Support

              [not loaded] de.novamedia.driver.NMLGEUSBCDCACMData (3.1.9) Support

              [not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support

              [not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support

              [not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support

              [not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support

              [not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) Support

              [not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist Support

              [not loaded] com.teamviewer.teamviewer_service.plist Support

              [running] rapiback.plist Support

     

    Launch Agents:

              [loaded] com.citrix.AuthManager_Mac.plist Support

              [running] com.citrix.ReceiverHelper.plist Support

              [running] com.citrix.ServiceRecords.plist Support

              [not loaded] com.teamviewer.teamviewer.plist Support

              [not loaded] com.teamviewer.teamviewer_desktop.plist Support

              [failed] de.novamedia.VodafoneDeviceObserver.plist Support

              [running] syncmateStarter.plist Support

     

    User Launch Agents:

              [loaded] com.divx.agent.postinstall.plist Support

              [running] com.spotify.webhelper.plist Support

              [failed] com.veoh.webplayer.startup.plist Support

              [failed] com.zeobit.MacKeeper.Helper.plist Support

     

    User Login Items:

              Dropbox

              BitTorrent

     

    Internet Plug-ins:

              LogMeInSafari64: Version: 1.0.497 Support

              Google Earth Web Plug-in: Version: 6.0 Support

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support

              OVSHelper: Version: 1.1 Support

              Silverlight: Version: 4.0.60831.0 Support

              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support

              DivXBrowserPlugin: Version: 2.2 Support

              LogMeIn: Version: 1.0.497 Support

              Flash Player: Version: 13.0.0.206 - SDK 10.6 Outdated! Update

              LogMeInSafari32: Version: 1.0.497 Support

              CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support

              iPhotoPhotocast: Version: 7.0

              QuickTime Plugin: Version: 7.7.3

              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Check version

     

    Safari Extensions:

              AdBlock: Version: 2.6.33

              DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145

              Searchme: Version: 1.3

              WOT: Version: 2.0.17

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User iTunes Plug-ins:

              TuneUp Visualizer: Version: 2.4.0 - SDK 10.6 Support

     

    User Internet Plug-ins:

              Move-Media-Player: Version: npmnqmp 071101000050 Support

              fbplugin_1_0_3: Version: (null) Support

     

    3rd Party Preference Panes:

              DivX  Support

              Flash Player  Support

              Flip4Mac WMV  Support

              Perian  Support

     

    Time Machine:

              Skip System Files: NO

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 464.96 GB Disk used: 341.73 GB

              Destinations:

                        Iomega HDD [Local] (Last used)

                        Total size: 465.64 GB

                        Total number of backups: 11

                        Oldest backup: 2012-11-05 01:39:15 +0000

                        Last backup: 2014-04-13 18:04:56 +0000

                        Size of backup disk: Too small

                                  Backup size 465.64 GB < (Disk used 341.73 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   3%          WindowServer

                   1%          fontd

                   0%          launchservicesd

                   0%          notifyd

                   0%          taskgated

     

    Top Processes by Memory:

              213 MB          Safari

              201 MB          mds_stores

              103 MB          com.apple.WebKit.WebContent

              74 MB          Dropbox

              41 MB          ocspd

     

    Virtual Memory Information:

              1.67 GB          Free RAM

              1.49 GB          Active RAM

              217 MB          Inactive RAM

              640 MB          Wired RAM

              318 MB          Page-ins

              0 B          Page-outs

     

    Thanks

     

    AS

  • by John Galt,

    John Galt John Galt May 13, 2014 3:12 PM in response to andrewsultana
    Level 9 (50,414 points)
    Mac OS X
    May 13, 2014 3:12 PM in response to andrewsultana

    The number of people that succeed in picking this thread from the vast wasteland of the Internet, yet simultaneously overlook the ubiquitous MacKeeper, boggles the mind.


  • by MadMacs0,

    MadMacs0 MadMacs0 May 13, 2014 3:36 PM in response to andrewsultana
    Level 5 (4,801 points)
    May 13, 2014 3:36 PM in response to andrewsultana

    After you have completely removed MacKeeper, start a new thread and come back to let Lex know where it is. You still have too much junk and not enough RAM to use it all, so I'm sure Lex can help you with that.

  • by billmarquez,

    billmarquez billmarquez May 13, 2014 5:18 PM in response to stephjonas
    Level 1 (0 points)
    May 13, 2014 5:18 PM in response to stephjonas

    Hi there, below is my info. My mac has been musch slower lately and getting spinning wheel alot...Thanks in advance for any help!

     

    Hardware Information:
        MacBook Pro (15-inch, Late 2008)
        MacBook Pro - model: MacBookPro5,1
        1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM

     

    Video Information:
        NVIDIA GeForce 9400M - VRAM: 256 MB
        NVIDIA GeForce 9600M GT - VRAM: 512 MB

     

    System Software:
        OS X 10.9.2 (13C1021) - Uptime: 2 days 4:3:34

     

    Disk Information:
        ST9500423AS disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 499.11 GB (66.27 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB

     

        MATSHITADVD-R   UJ-868 

     

    USB Information:

     

        Western Digital My Book 1130 1 TB
            EFI (disk1s1) <not mounted>: 209.7 MB
            Macintosh HD Clone (disk1s2) /Volumes/Macintosh HD Clone: 499.56 GB (56.81 GB free)
            BACKUP (disk1s3) /Volumes/BACKUP: 499.61 GB (43.9 GB free)

     

        Apple Inc. Built-in iSight

     

        Apple, Inc. Apple Internal Keyboard / Trackpad

     

        Apple Computer, Inc. IR Receiver

     

        Logitech Apple Optical USB Mouse

     

        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information:

     

    Configuration files:
        /etc/sysctl.conf - Exists
        /etc/hosts - Count: 6

     

    Gatekeeper:
        Mac App Store and identified developers

     

    Kernel Extensions:
        [kext loaded]    com.Apogee.driver.DuetFWOverideDriver (1.4.4 - SDK 10.6) Support
        [kext loaded]    com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6) Support
        [not loaded]    com.beceem.BeceemAppleWiMAXAdapter (5.2.d87) Support
        [kext loaded]    com.bresink.driver.BRESINKx86Monitoring (9.0) Support
        [not loaded]    com.caiaq.driver.NIUSBAudio2DJDriver (2.4.18) Support
        [not loaded]    com.caiaq.driver.NIUSBAudio4DJDriver (2.4.18) Support
        [not loaded]    com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.6.0 - SDK 10.8) Support
        [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.4.18) Support
        [not loaded]    com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.20) Support
        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.18) Support
        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.18) Support
        [not loaded]    com.cisco.nke.ipsec (2.0.1) Support
        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.14 - SDK 10.6) Support
        [not loaded]    com.devguru.driver.SamsungACMData (1.4.14 - SDK 10.6) Support
        [not loaded]    com.devguru.driver.SamsungComposite (1.4.14 - SDK 10.6) Support
        [not loaded]    com.devguru.driver.SamsungMTP (1.4.14 - SDK 10.5) Support
        [not loaded]    com.devguru.driver.SamsungSerial (1.4.14 - SDK 10.6) Support
        [kext loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.5) Support
        [not loaded]    com.increw.kext.speedit (0.32) Support
        [kext loaded]    com.jft.driver.PdaNetDrv (1.0.64) Support
        [not loaded]    com.m-audio.usb.midisupport.driver (1.1) Support
        [not loaded]    com.native-instruments.driver.NIUSBDeviceHelper (1.0.5) Support
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.7.2) Support
        [not loaded]    com.paceap.kext.pacesupport.master (5.7.2) Support
        [not loaded]    com.paceap.kext.pacesupport.panther (5.7.2) Support
        [kext loaded]    com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.7.2) Support
        [kext loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
        [not loaded]    com.rogueamoeba.InstantOn (5.0.0 - SDK 10.6) Support
        [not loaded]    com.roxio.TDIXController (1.6) Support
        [not loaded]    com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
        [not loaded]    com.sierrawireless.driver.SierraFSCSupport (2.0.6) Support
        [kext loaded]    com.waves.driver.soundgrid (2.0.0) Support
        [kext loaded]    jp.co.be-grace.GraceUSBVGA (2011.07.25 - SDK 10.7) Support

     

    Startup Items:
        cma: Path: /Library/StartupItems/cma
        KeyAccess: Path: /Library/StartupItems/KeyAccess
        M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
        PACESupport: Path: /Library/StartupItems/PACESupport
        rEFItBlesser: Path: /Library/StartupItems/rEFItBlesser
        WkSvMacX: Path: /Library/StartupItems/WkSvMacX

     

    Launch Daemons:
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.adobe.SwitchBoard.plist Support
        [loaded]    com.adobe.versioncueCS4.plist Support
        [loaded]    com.bombich.ccc.plist Support
        [not loaded]    com.bombich.ccc.scheduledtask.E1622B68-2729-4EC9-B5BD-76E1C828D114.plist Support
        [failed]    com.displaylink.usbnivolistener.plist Support
        [failed]    com.DuetDaemon.plist Support
        [loaded]    com.geekspiff.themepark.plist Support
        [loaded]    com.google.keystone.daemon.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [loaded]    com.oracle.java.Helper-Tool.plist Support
        [running]    com.oracle.java.JavaUpdateHelper.plist Support
        [running]    com.paceap.eden.licensed.plist Support
        [running]    com.rim.BBDaemon.plist Support
        [running]    com.sassafras.KeyAccess.plist Support
        [not loaded]    com.sierrawireless.SierraReset.plist Support
        [running]    com.sierrawireless.SWoCMon.plist Support
        [running]    com.sophos.autoupdate.plist Support
        [running]    com.sophos.intercheck.plist Support
        [running]    com.sophos.notification.plist Support
        [failed]    com.tvmobili.tvmobilisvcd.plist Support
        [running]    com.waves.daemon.SoundGridProtocolService.plist Support
        [running]    com.wyse.PocketCloud.plist Support
        [loaded]    net.sourceforge.MonolingualHelper.plist Support
        [loaded]    PACESupport.plist Support
        [not loaded]    synmacph.plist Support

     

    Launch Agents:
        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist Support
        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist Support
        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist Support
        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist Support
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.CS4ServiceManager.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
        [running]    com.ApogeePopup.plist Support
        [failed]    com.displaylink.useragent.plist Support
        [loaded]    com.google.keystone.agent.plist Support
        [loaded]    com.lexmark.bmspecificlaunchd.plist Support
        [loaded]    com.lexmark.lexprint.plist Support
        [loaded]    com.lexmark.lxknetlaunchd.plist Support
        [loaded]    com.oracle.java.Java-Updater.plist Support
        [running]    com.rim.BBAlbumArtCacher.plist Support
        [running]    com.rim.BBLaunchAgent.plist Support
        [running]    com.sophos.uiserver.plist Support
        [failed]    com.tvmobili.artwork.plist Support
        [failed]    com.wyse.MacCompanion.plist Support

     

    User Launch Agents:
        [failed]    com.adobe.ARM.[...].plist Support
        [failed]    com.google.GoogleContactSyncAgent.plist Support
        [failed]    com.mediafire.Desktop.plist Support

     

    User Login Items:
        smcFanControl
        iTunesHelper
        NIHardwareAgent

     

    Internet Plug-ins:
        AdobePDFViewerNPAPI: Version: 10.1.6 Support
        Flash Player: Version: 13.0.0.206 - SDK 10.6 Outdated! Update
        AdobePDFViewer: Version: 10.1.6 Support
        eMusicRemote: Version: (null) Support
        googletalkbrowserplugin: Version: 5.3.1.18536 Support
        iPhotoPhotocast: Version: 7.0
        RealPlayer Plugin: Version: Unknown
        DirectorShockwave: Version: 11.5.1r601 Support
        QuickTime Plugin: Version: 7.7.3
        FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
        Yahoo! Installer 3: Version: 1.0.128 Support
        eMusic: Version: Unknown
        DivXBrowserPlugin: Version: 2.0 Support
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
        net.juniper.DSSafariExtensions: Version: (null) Support
        FolxNetscapePlugIn: Version: 1.0 Support
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
        o1dbrowserplugin: Version: 5.3.1.18536 Support
        SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
        JavaAppletPlugin: Version: Java 7 Update 55 Check version
        OfficeLiveBrowserPlugin: Version: 12.3.5 Support

     

    Safari Extensions:
        Omnibar: Version: 1.2
        Open in Internet Explorer: Version: 1.0

     

    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9

     

    User Audio Plug-ins:
        AirPlay: Version: 1.7 - SDK 10.8
        iSightAudio: Version: 7.7.1 - SDK 10.8

     

    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support

     

    3rd Party Preference Panes:
        Adobe Version Cue CS4  Support
        Flash Player  Support
        Flip4Mac WMV  Support
        Growl  Support
        Java  Support
        KeyAccess  Support
        MacFUSE  Support
        Native Instruments USB Audio  Support

     

    Time Machine:
        Skip System Files: NO
        Auto backup: NO - Auto backup turned off
        Time Machine not configured!

     

    Top Processes by CPU:
            13%    installer
             4%    WindowServer
             1%    SGProtocolService
             1%    plugin-container
             1%    SophosUIServer

     

    Top Processes by Memory:
        516 MB    firefox
        106 MB    Finder
        98 MB    InterCheck
        82 MB    WindowServer
        57 MB    plugin-container

     

    Virtual Memory Information:
        528 MB    Free RAM
        957 MB    Active RAM
        869 MB    Inactive RAM
        720 MB    Wired RAM
        2.05 GB    Page-ins
        49 MB    Page-outs

  • by MadMacs0,

    MadMacs0 MadMacs0 May 13, 2014 5:24 PM in response to billmarquez
    Level 5 (4,801 points)
    May 13, 2014 5:24 PM in response to billmarquez

    This is not the place to post your information. Start a new discussion topic fully explaining your situation and then post the EtreCheck info. If you want Lex's help then come back here with a link to your new discussion and he'll probably join you when he has the time. That's just the way this forum works. New topic for each user with an issue unless you just want a general discussion topic.

  • by Lexiepex,

    Lexiepex Lexiepex May 14, 2014 12:24 AM in response to John Galt
    Level 6 (10,536 points)
    Mac OS X
    May 14, 2014 12:24 AM in response to John Galt

    @John

    @Mad

    Hi, follow these last two and help. This is incredible (as John said). Don't let me do these alone, tow much sadness. We'll wait till we have the links to the new threads, this one is already too long anyway.

     

    Lex

  • by DanielWyatt,

    DanielWyatt DanielWyatt May 14, 2014 8:50 PM in response to Lexiepex
    Level 1 (0 points)
    May 14, 2014 8:50 PM in response to Lexiepex

    HELP ME PLEASE

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2010)

              MacBook Pro - model: MacBookPro7,1

              1 2.66 GHz Intel Core 2 Duo CPU: 2 cores

              4 GB RAM

     

    Video Information:

              NVIDIA GeForce 320M - VRAM: 256 MB

     

    System Software:

              OS X 10.9.2 (13C1021) - Uptime: 2 days 0:40:58

     

    Disk Information:

              ST9750420AS disk0 : (750.16 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        MACOS (disk0s2) / [Startup]: 749.81 GB (331.81 GB free)

     

              MATSHITADVD-R   UJ-898 disk2 : (846.4 MB)

                        May 05 2014 (disk2s0) /Volumes/May 05 2014: 1.6 MB (Zero KB free)

     

    USB Information:

              Apple Inc. Built-in iSight

     

              Digidesign Mbox 2 

     

     

              Apple Internal Memory Card Reader

     

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information:

     

    Gatekeeper:

              Anywhere

     

    Kernel Extensions:

              [not loaded] com.avid.usb.mbox.driver (1.3.0 - SDK 10.7) Support

              [not loaded] com.avid.usb.mboxmini.driver (1.0.4) Support

              [not loaded] com.caiaq.driver.NIUSBMaschineControllerDriver (2.6.0 - SDK 10.8) Support

              [kext loaded] com.digidesign.iokit.DigiDal (9.0f4) Support

              [not loaded] com.digidesign.mbox2.boot.driver (10.3.5f211 - SDK 10.6) Support

              [kext loaded] com.digidesign.mbox2.driver (10.3.5f211 - SDK 10.6) Support

              [not loaded] com.digidesign.usb.elevenrack.driver (1.0.1) Support

              [not loaded] com.m-audio.usb.midisupport.driver (1.1) Support

              [not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support

              [not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support

              [not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support

              [kext loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support

              [not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support

              [kext loaded] com.serato.usb.kext (2.3.0) Support

              [kext loaded] com.waves.driver.soundgrid (2.0.0) Support

     

    Startup Items:

              Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2

              DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader

              M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader

              PACESupport: Path: /Library/StartupItems/PACESupport

     

    Problem System Launch Daemons:

              [failed] com.apple.wdhelper.plist

     

    Launch Daemons:

              [loaded] com.adobe.SwitchBoard.plist Support

              [running] com.cleverfiles.cfbackd.plist Support

              [failed] com.digidesign.elevenrack.helper.plist Support

              [running] com.digidesign.fwfamily.helper.plist Support

              [loaded] com.microsoft.office.licensing.helper.plist Support

              [running] com.paceap.eden.licensed.plist Support

              [running] com.waves.daemon.SoundGridProtocolService.plist Support

              [loaded] PACESupport.plist Support

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist Support

              [running] com.avid.mbox.helper.plist Support

              [running] com.avid.mboxmini.helper.plist Support

              [running] com.avid.mboxpro.helper.plist Support

     

    User Launch Agents:

              [loaded] com.google.keystone.agent.plist Support

              [not loaded] com.zeobit.MacKeeper.Helper Support

     

    User Login Items:

              iTunesHelper

              uHD-Agent

              NIHardwareAgent

     

    Internet Plug-ins:

              SharePointBrowserPlugin: Version: 14.0.0 Support

              Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

              iPhotoPhotocast: Version: 7.0 - SDK 10.8

              QuickTime Plugin: Version: 7.7.3

              Default Browser: Version: 537 - SDK 10.9

     

    Safari Extensions:

              Ebay Shopping Assistant: Version: 1.1

              Searchme: Version: 1.3

              Amazon Shopping Assistant: Version: 1.1

              Slick Savings: Version: 1.0

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

              BlueStacks Install Detector: Version: Unknown

     

    3rd Party Preference Panes:

              DigidesignMbox2  Support

              Native Instruments USB Audio  Support

     

    Time Machine:

              Auto backup: YES

              Volumes being backed up:

                        MACOS: Disk size: 698.32 GB Disk used: 389.29 GB

              Destinations:

                        SKRAPPY DRIVE [Local] (Last used)

                        Total size: 465.44 GB

                        Total number of backups: 8

                        Oldest backup: 2014-03-16 21:16:37 +0000

                        Last backup: 2014-04-24 14:17:02 +0000

                        Size of backup disk: Too small

                                  Backup size 465.44 GB < (Disk used 389.29 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                  76%          WindowServer

                   1%          ocspd

                   1%          iTunes

                   1%          Skype

                   1%          coreaudiod

     

    Top Processes by Memory:

              176 MB          Google Chrome

              131 MB          Skype

              106 MB          Finder

              106 MB          iTunes

              97 MB          Google Chrome Helper

     

    Virtual Memory Information:

              628 MB          Free RAM

              1.66 GB          Active RAM

              690 MB          Inactive RAM

              492 MB          Wired RAM

              13.46 GB          Page-ins

              1.44 GB          Page-outs

  • by Lexiepex,

    Lexiepex Lexiepex May 14, 2014 11:18 PM in response to DanielWyatt
    Level 6 (10,536 points)
    Mac OS X
    May 14, 2014 11:18 PM in response to DanielWyatt

    Please a new thread please. Post the link to that thread here.

    In the meantime uninstall MacKeeper, see the zeobit site how to do that.

  • by MadMacs0,

    MadMacs0 MadMacs0 May 14, 2014 11:40 PM in response to DanielWyatt
    Level 5 (4,801 points)
    May 14, 2014 11:40 PM in response to DanielWyatt

    As we've posted numerious times, if you want to discuss this topic in general, that's fine, but if you are here to solve your own personal issue then you are going about it in the wrong way.

     

    Please start a new discussion topic, explain your problems in detail (e.g. what's slow, etc.) along with the EtreCheck output and you'll much more help faster.  That's just the way these forums are designed to work.

     

    While you are waiting, you might want to get rid of some Adware you installed. See the Adware Removal Guide, starting with "Spigot".

     

    Then un-install MacKeeper in accordance with the developers guidelines. Look over the EtreCheck list to see if you recognize everything there as something you still need and use. If you really need to be running all that then you should start shopping for additional RAM as 4GB is the absolute minimum for Mavericks and your Page-outs number indicate you need more.

  • by Lexiepex,

    Lexiepex Lexiepex May 14, 2014 11:51 PM in response to MadMacs0
    Level 6 (10,536 points)
    Mac OS X
    May 14, 2014 11:51 PM in response to MadMacs0

    Hi Mad, I may be wrong, but I have the feeling that, when the crapware is gone and the old SL software, the PageOuts may diminish (it was more than 2 days), we'll see. But for that model MBP it is rather easy to upgrade the ram

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