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stephjonas

Q: My MacBook suddenly started running slow

Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.

 

Here's some information on my MacBook

 

MacBook Pro 13-inch, Mid 2010

Processor: 2.4 GHz Intel Core 2 Duo

Graphics: NVIDIA GeForce 220M 256 MB

Software: OS X 10.8.5 (12F45)

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 11, 2013 1:51 PM

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Q: My MacBook suddenly started running slow

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  • by MacMads1992,

    MacMads1992 MacMads1992 Jul 20, 2014 10:16 AM in response to Linc Davis
    Level 1 (0 points)
    Jul 20, 2014 10:16 AM in response to Linc Davis

    Hi LincDavis!
    I just saw the thread and my Mac suddenly (from one day to another) started running super slow! It's only like 3 months old. I launched Terminal and followed your instructions. This is what it said:

     

     

    Jul 18 21:00:48 localhost kernel[0] <Debug>: Previous Shutdown Cause: -79

    --- last message repeated 6 times ---

    Jul 20 23:16:54 Madss-MacBook-Pro kernel[0] <Debug>: Process Setup Assistant [177] disabling system-wide I/O Throttling

    Jul 21 00:57:40 localhost kernel[0] <Debug>: Previous Shutdown Cause: -79

     

    I hope you have the time to reply to this message! In advance..Thank you

  • by MadMacs0,

    MadMacs0 MadMacs0 Jul 20, 2014 11:11 AM in response to MacMads1992
    Level 5 (4,801 points)
    Jul 20, 2014 11:11 AM in response to MacMads1992

    Linc does not normally respond to older threads and chances are good that he's not even monitoring one this old (I wonder why I am)

     

    Best results on this forum are achieved by starting a new discussion, completely describing your problem in more detail than you have and you'll get lots of help much quicker. That's just the way things work here.

  • by dstu3,

    dstu3 dstu3 Jul 29, 2014 8:14 AM in response to Lexiepex
    Level 1 (0 points)
    Jul 29, 2014 8:14 AM in response to Lexiepex

    I have been having the same problem and would appreciate any input.  Thank you.  (Forgive me as I couldn't figure out how to post this properly).

     

    EtreCheck version: 1.9.12 (48)

    Report generated July 29, 2014 11:00:51 AM EDT

     

    Hardware Information:

      MacBook Air (Original) (Verified)

      MacBook Air - model: MacBookAir1,1

      1 1.6 GHz Intel Core 2 Duo CPU: 2 cores

      2 GB RAM

     

    Video Information:

      GMA X3100 - VRAM: 144 MB

      Color LCD 1152 x 720

      spdisplays_display_connector

     

    System Software:

      Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:12:23

     

    Disk Information:

    USB Information:

      Apple Inc. Built-in iSight

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple, Inc. Apple Internal Keyboard / Trackpad

      Apple Computer, Inc. IR Receiver

     

    Kernel Extensions:

      [loaded] com.pctools.iantivirus.kfs (1.0.1) Support

      [not loaded] com.philips.iokit.DLconnect (85) Support

      [not loaded] com.symantec.kext.SymAPComm (11.1.2f17) Support

      [loaded] com.symantec.kext.internetSecurity (1.3.2f5) Support

      [loaded] com.symantec.kext.ips (3.0f36) Support

      [loaded] xxx.qnation.PeerGuardian (1.1.9) Support

     

    Launch Daemons:

      [loaded] com.google.GoogleML.plist Support

      [loaded] com.google.keystone.daemon.plist Support

      [loaded] com.symantec.avscandaemon.plist Support

      [running] com.symantec.diskMountNotify.plist Support

      [loaded] com.symantec.MissedTasks.plist Support

      [loaded] com.symantec.navapd.plist Support

      [loaded] com.symantec.navapdaemonsl.plist Support

      [not loaded] com.symantec.Sched501-1.plist Support

      [running] com.symantec.sharedsettings.plist Support

      [running] com.symantec.symdaemon.plist Support

      [running] com.symantec.symSchedDaemon.plist Support

      [loaded] xxx.qnation.PeerGuardian.kextload.plist Support

     

    Launch Agents:

      [loaded] com.divx.dms.agent.plist Support

      [loaded] com.divx.update.agent.plist Support

      [loaded] com.google.keystone.agent.plist Support

      [running] com.newwellnesssolutions.DLconnectMonitor.plist Support

      [running] com.symantec.uiagent.application.plist Support

     

    User Launch Agents:

      [loaded] com.adobe.ARM.[...].plist Support

      [loaded] com.Livestation.plist Support

      [running] com.mspot.aria.plist Support

      [running] com.nero.HSMMonitor.plist Support

     

    User Login Items:

      HotBox

      WDScheduleDaemon

      EvernoteHelper

      EvernoteHelper

      pploader

      pplogger

      Google Chrome

      iAntiVirus

      SymSecondaryLaunch

     

    Internet Plug-ins:

      Mozillaplug: Version: 1.0

      FlashPlayer-10.4-10.5: Version: 10.3.183.23 Support

      OVSHelper: Version: 1.1 Support

      Flip4Mac WMV Plugin: Version: 2.4.4.2 Support

      RealPlayer Plugin: Version: (null) Support

      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support

      FlashPlayer-10.6: Version: 10.3.183.23 Support

      DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support

      Flash Player: Version: 10.3.183.23 Outdated! Update

      Gears: Version: 1.0 Support

      npViewpoint: Version: 1.0

      iPhotoPhotocast: Version: 7.0

      AdobePDFViewer: Version: 9.5.5 Support

      QuickTime Plugin: Version: 7.6.6

      JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version

     

    iTunes Plug-ins:

      Quartz Composer Visualizer: Version: 1.2

     

    User Internet Plug-ins:

      Move-Media-Player: Version: npmnqmp 071701000001 Support

      fbplugin_1_0_3: Version: (null) Support

     

    3rd Party Preference Panes:

      Flash Player  Support

      Flip4Mac WMV  Support

      Google Desktop  Support

      Growl  Support

      HotBox  Support

      mSpot  Support

      MultiClutch  Support

      MusicManager  Support

      Norton\nQuickMenu  Support

     

    Top Processes by CPU:

          3% Google Chrome

          1% iavd

          0% hidd

          0% WindowServer

          0% mds

     

    Top Processes by Memory:

      117 MB Google Chrome

      106 MB Google Chrome Helper

      39 MB WindowServer

      31 MB mds

      25 MB Finder

     

    Virtual Memory Information:

      657 MB Free RAM

      832 MB Active RAM

      227 MB Inactive RAM

      332 MB Wired RAM

      274 MB Page-ins

      0 B Page-outs

  • by Lexiepex,

    Lexiepex Lexiepex Jul 29, 2014 9:18 AM in response to dstu3
    Level 6 (10,536 points)
    Mac OS X
    Jul 29, 2014 9:18 AM in response to dstu3

    In an earlier post Madmacs0 is right: this thread is too long already. The best way to get more attention is to start a new thread.

     

    I will give you an answer here, but as soon as you know how to start a new thread do it and start the link to it here, so that we find you easily. Of course, if we have it solved here already a new thread is not necessary.

    Here we go:

    I am surprised your mac runs at all: even in a Windows PC you must not mix more than one antivirus systems together, and in a mac you should not even install one. And also you have several "tools" that are not compatible.

    Before you start uninstalling the software that has to go, open SystemPreferences, click Accounts, click the LoginItems tab, and remove all entries there, with the minus sign underneath. Then restart the mac.

    Now all those will not run, they are still there but not running, and thus not taking memory resources.

    Now you have to uninstall

    Norton/Symantec software with the uninstaller; this is the first, restart after the uninstall.

    Then:

    Hotbox antivirus (and never download apps from Softonic anymore, only from trusted sites).

    iAntivirus (pctools) and Peerguardian (pplogger, pploader),  with the uninstaller;

    Google Chrome, with the uninstaller: if you do not want to use Safari, use Firefox or Opera;

    and Google Desktop;

    and Google Musicmanager;

    then:

    Google updater with the uninstaller;

    and:

    mspot (again: never download apps from Softonic anymore, only from trusted sites).

    multiclutch.

    Pffff

    now restart, and see how it goes, post an new list to see hw far we have come.

    Lex

  • by unofouri,

    unofouri unofouri Aug 2, 2014 7:16 AM in response to Lexiepex
    Level 1 (0 points)
    Aug 2, 2014 7:16 AM in response to Lexiepex

    Hi Lex,

     

    Please can you help in getting my Macbook Pro running fast again. I have started a new thread.

     

    My mac is running slowly...please can you give me some recommendations on how to rectify it

     

    Thank you

  • by Fawad Samadi,

    Fawad Samadi Fawad Samadi Aug 4, 2014 6:44 AM in response to stephjonas
    Level 1 (0 points)
    Aug 4, 2014 6:44 AM in response to stephjonas

    Mine the same problem

    EtreCheck version: 1.9.12 (48)

    Report generated August 4, 2014 at 6:02:47 PM GMT+4:30

     

    Hardware Information:

      MacBook Pro (13-inch, Mid 2012) (Verified)

      MacBook Pro - model: MacBookPro9,2

      1 2.5 GHz Intel Core i5 CPU: 2 cores

      4 GB RAM

     

    Video Information:

      Intel HD Graphics 4000 - VRAM: (null)

      Color LCD 1280 x 800

     

    System Software:

      OS X 10.9.4 (13E28) - Uptime: 0 days 0:47:8

     

    Disk Information:

      APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

      EFI (disk0s1) <not mounted>: 209.7 MB

      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (122.68 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

      HL-DT-ST DVDRW  GS31N 

     

    USB Information:

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Computer, Inc. IR Receiver

      Apple Inc. FaceTime HD Camera (Built-in)

     

    Thunderbolt Information:

      Apple Inc. thunderbolt_bus

     

    Configuration files:

      /etc/hosts - Count: 1

     

    Gatekeeper:

      Anywhere

     

    Kernel Extensions:

      [not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support

      [not loaded] com.roxio.BluRaySupport (1.1.6) Support

      [not loaded] com.roxio.TDIXController (2.0) Support

      [not loaded] com.trendchip.driver.TC3160 (1.0b4) Support

     

    Startup Items:

      MobileBrServ: Path: /Library/StartupItems/MobileBrServ

     

    Launch Daemons:

      [loaded] com.adobe.fpsaud.plist Support

      [loaded] com.adobe.SwitchBoard.plist Support

      [loaded] com.anchorfree.ajaxserver.plist Support

      [loaded] com.genieoinnovation.macextension.client.plist Support

      [loaded] com.microsoft.office.licensing.helper.plist Support

      [failed] com.torch.update.agent.plist Support

      [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support

      [running] PPPMonitord.plist Support

     

    Launch Agents:

      [not loaded] com.adobe.AAM.Updater-1.0.plist Support

      [running] com.genieoinnovation.macextension.plist Support

      [running] net.culater.SIMBL.Agent.plist Support

      [running] SwapperUFi.plist Support

     

    User Launch Agents:

      [loaded] com.adobe.AAM.Updater-1.0.plist Support

      [loaded] com.facebook.videochat.[redacted].plist Support

      [loaded] com.genieo.completer.download.plist Support

      [loaded] com.genieo.completer.update.plist Support

      [loaded] com.google.keystone.agent.plist Support

      [running] com.zeobit.MacKeeper.Helper.plist Support

     

    User Login Items:

      iTunesHelper

      Skype

      SIMBL Agent

      Google Chrome

     

    Internet Plug-ins:

      Default Browser: Version: 537 - SDK 10.9

      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support

      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support

      AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support

      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support

      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      zako: Version: zako 1.0.0.0 - SDK 10.8 Support

      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support

      AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support

      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

     

    Safari Extensions:

      iTube Studio: Version: 2.3.0.59

      Omnibar: Version: 1.2

      iGetter Extension: Version: 2.9.2

     

    Audio Plug-ins:

      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

      AirPlay: Version: 2.0 - SDK 10.9

      AppleAVBAudio: Version: 203.2 - SDK 10.9

      iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

      Folx3Plugin: Version: 3.0.1 - SDK 10.6 Support

      iGetterScriptablePlugin: Version: 2.9.2 Support

     

    3rd Party Preference Panes:

      Flash Player  Support

      Flip4Mac WMV  Support

     

    Time Machine:

      Time Machine not configured!

     

    Top Processes by CPU:

          11% Google Chrome

          5% WindowServer

          1% hidd

          1% fontd

          0% coreaudiod

     

    Top Processes by Memory:

      152 MB com.apple.IconServicesAgent

      127 MB mds_stores

      127 MB Google Chrome

      111 MB Skype

      102 MB Google Chrome Helper

     

    Virtual Memory Information:

      824 MB Free RAM

      1.84 GB Active RAM

      686 MB Inactive RAM

      704 MB Wired RAM

      947 MB Page-ins

      0 B Page-outs

  • by Fawad Samadi,

    Fawad Samadi Fawad Samadi Aug 4, 2014 6:58 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 4, 2014 6:58 AM in response to Linc Davis

    Jul 31 13:11:43 localhost kernel[0] <Debug>: Previous Shutdown Cause: -112

    Aug  1 20:38:14 fawadsamadimbp kernel[0] <Debug>: disk1: I/O error.

    --- last message repeated 44 times ---

    Aug  3 14:48:12 localhost kernel[0] <Debug>: Previous Shutdown Cause: -40

    Aug  4 17:17:14 localhost kernel[0] <Debug>: Previous Shutdown Cause: -112

  • by Lexiepex,

    Lexiepex Lexiepex Aug 4, 2014 7:40 AM in response to Fawad Samadi
    Level 6 (10,536 points)
    Mac OS X
    Aug 4, 2014 7:40 AM in response to Fawad Samadi

    In an earlier post Madmacs0 is right: this thread is too long already. The best way to get more attention is to start a new thread.

    Post the link here, like the others.

    You have everything wrong that can be: MacKeeper, Omnibar and Genieo, and more. It is a miracle that it will run at all.

    And you have hacked software (Adobe perhaps?).

    Again:

    In an earlier post Madmacs0 is right: this thread is too long already. The best way to get more attention is to start a new thread.

  • by Fawad Samadi,

    Fawad Samadi Fawad Samadi Aug 4, 2014 8:13 AM in response to Lexiepex
    Level 1 (0 points)
    Aug 4, 2014 8:13 AM in response to Lexiepex

    Please help me

    Yeah i have Adobe but i do not hacked, my friend brought  it  to me.

  • by Lexiepex,

    Lexiepex Lexiepex Aug 4, 2014 8:30 AM in response to Fawad Samadi
    Level 6 (10,536 points)
    Mac OS X
    Aug 4, 2014 8:30 AM in response to Fawad Samadi

    I did not say you did it, I said it is on your mac.

    I did not say I will not help you, only that you should make a new thread and post the link here.

    I am travelling tommorrow, so hurry, or I will answer you on wednesday.

  • by Fawad Samadi,

    Fawad Samadi Fawad Samadi Aug 4, 2014 8:45 AM in response to Lexiepex
    Level 1 (0 points)
    Aug 4, 2014 8:45 AM in response to Lexiepex

    i did it, here s the new thread

     

    My MacBook suddenly started running slow

  • by trudes1971,

    trudes1971 trudes1971 Aug 4, 2014 9:44 AM in response to Fawad Samadi
    Level 1 (4 points)
    iLife
    Aug 4, 2014 9:44 AM in response to Fawad Samadi

    I have also had the same problems with my mac running slow.  I have started a discussion thread mac running slow, please help

     

    and have a report

     

    EtreCheck version: 1.9.12 (48)

    Report generated 4 August 2014 17:27:30 GMT+01:00

     

    Hardware Information:

      MacBook Pro (15-inch, Late 2011) (Verified)

      MacBook Pro - model: MacBookPro8,2

      1 2.5 GHz Intel Core i7 CPU: 4 cores

      4 GB RAM

     

    Video Information:

      AMD Radeon HD 6770M - VRAM: 1024 MB

      Intel HD Graphics 3000 - VRAM: 384 MB

      Color LCD 1680 x 1050

     

    System Software:

      Mac OS X 10.7.5 (11G63) - Uptime: 0 days 20:49:50

     

    Disk Information:

      TOSHIBA MK7559GSXF disk0 : (750.16 GB)

      disk0s1 (disk0s1) <not mounted>: 209.7 MB

      Macintosh HD (disk0s2) / [Startup]: 749.3 GB (426.8 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

      MATSHITADVD-R   UJ-8A8 

     

    USB Information:

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information:

      Apple, Inc. MacBook Pro

     

    Kernel Extensions:

      [not loaded] com.LaCie.ScsiType00 (1.2.11 - SDK 10.5) Support

      [loaded] com.dvdfab.kext.fabio (1) Support

      [not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) Support

      [not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) Support

      [loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) Support

      [not loaded] com.roxio.BluRaySupport (1.1.6) Support

      [not loaded] com.roxio.TDIXController (2.0) Support

     

    Launch Daemons:

      [loaded] com.adobe.fpsaud.plist Support

      [running] com.lacie.desktopmanager.service.plist Support

      [loaded] com.oracle.java.Helper-Tool.plist Support

      [loaded] com.oracle.java.JavaUpdateHelper.plist Support

      [running] com.trusteer.rooks.rooksd.plist Support

     

    Launch Agents:

      [running] com.epson.epw.agent.plist Support

      [loaded] com.lacie.eventsactions.launcher.agent.plist Support

      [loaded] com.oracle.java.Java-Updater.plist Support

      [running] com.trusteer.rapport.rapportd.plist Support

     

    User Launch Agents:

      [running] com.amazon.cloud-player.plist Support

      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

      [loaded] com.facebook.videochat.[redacted].plist Support

      [loaded] com.google.keystone.agent.plist Support

     

    User Login Items:

      LaCie Network Assistant 22.42.47

      LDMStatusItem

      LaCie Network Assistant

      LaCie Network Assistant

      LaCie Network Assistant

     

    Internet Plug-ins:

      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support

      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.1

      JavaAppletPlugin: Version: Unknown Check version

      NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 Support

     

    Audio Plug-ins:

      iSightAudio: Version: 7.7.1 - SDK 10.7

     

    iTunes Plug-ins:

      Quartz Composer Visualizer: Version: 1.3 - SDK 10.7

     

    3rd Party Preference Panes:

      Flash Player  Support

      Java  Support

      Trusteer Endpoint Protection  Support

     

    Time Machine:

      Time Machine not configured!

     

    Top Processes by CPU:

          15% WebProcess

          3% WindowServer

          1% Safari

          0% fontd

          0% rapportd

     

    Top Processes by Memory:

      635 MB WebProcess

      147 MB Safari

      90 MB mds

      78 MB Finder

      66 MB WindowServer

     

    Virtual Memory Information:

      985 MB Free RAM

      1.67 GB Active RAM

      583 MB Inactive RAM

      810 MB Wired RAM

      680 MB Page-ins

      68 MB Page-outs

  • by PistolPete04,

    PistolPete04 PistolPete04 Aug 6, 2014 8:40 AM in response to trudes1971
    Level 1 (0 points)
    Aug 6, 2014 8:40 AM in response to trudes1971

    Hi Lex, i've started a new thread and i would really appreciate any input you may have. https://discussions.apple.com/message/26413819#26413819

     

    Cheers.

  • by Lexiepex,

    Lexiepex Lexiepex Aug 6, 2014 8:52 AM in response to PistolPete04
    Level 6 (10,536 points)
    Mac OS X
    Aug 6, 2014 8:52 AM in response to PistolPete04

    Pistol

    Somehow your post didn't make it ??

    Any words that didn't come through, I'll try again later, but please check.

  • by PistolPete04,

    PistolPete04 PistolPete04 Aug 6, 2014 11:12 AM in response to stephjonas
    Level 1 (0 points)
    Aug 6, 2014 11:12 AM in response to stephjonas

    Lex, not sure what you mean. But here is the link again:

     

    My MacBook Pro is running really slow.

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