Previous 1 2 3 4 5 Next 494 Replies Latest reply: Feb 28, 2015 2:05 PM by Beamer1234 Go to original post
  • LexSchellings Level 5 Level 5 (6,420 points)

    Everybody started a new thread, do so please and post the link here.

    Yes, you have a LOT to do.

    Lex

  • geneaholik Level 1 Level 1 (0 points)

    May I post my MBP 2012 Etresoft findings for someone to review and help me out as well or do I go to a different site?

  • LexSchellings Level 5 Level 5 (6,420 points)

    OK, post it here.

  • geneaholik Level 1 Level 1 (0 points)

    Hardware Information:

              MacBook Pro (15-inch, Mid 2012)

              MacBook Pro - model: MacBookPro9,1

              1 2.6 GHz Intel Core i7 CPU: 4 cores

              8 GB RAM

     

    Video Information:

              NVIDIA GeForce GT 650M - VRAM: 1024 MB

              Intel HD Graphics 4000 - VRAM: 512 MB

     

    System Software:

              Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:11:8

     

    Disk Information:

              TOSHIBA MK7559GSXF disk0 : (750.16 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 749.3 GB (615.58 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              OPTIARC DVD RW AD-5970H 

     

    USB Information:

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Computer, Inc. IR Receiver

     

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple, Inc. MacBook Pro

     

    Kernel Extensions:

     

    Startup Items:

              ProTec6b: Path: /Library/StartupItems/ProTec6b

     

    Problem System Launch Daemons:

              [not loaded] ftp-proxy.plist 3rd-Party support link

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist 3rd-Party support link

              [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link

              [loaded] com.google.keystone.daemon.plist 3rd-Party support link

              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [loaded] com.motorola-mobility.mmcfgd.plist 3rd-Party support link

              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [loaded] com.google.keystone.agent.plist 3rd-Party support link

              [loaded] com.motorola.MDMUpdater.plist 3rd-Party support link

              [loaded] com.motorola.motohelper.plist 3rd-Party support link

              [loaded] com.motorola.motohelperUpdater.plist 3rd-Party support link

              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link

              [loaded] com.wacom.pentablet.plist 3rd-Party support link

     

    User Launch Agents:

              [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [loaded] com.amazon.cloud-player.plist 3rd-Party support link

              [loaded] com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

              iTunesHelper

              SpyderUtility

              MotoCastUpdater

              MotoCast

              EpsonLowInkReminderAgent

              BambooCore

     

    Internet Plug-ins:

              o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link

              AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 3rd-Party support link

              AmazonMP3DownloaderPlugin1017287: Version: AmazonMP3DownloaderPlugin 1.0.17 3rd-Party support link

              WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link

              AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link

              WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link

              Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.1

              googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link

              SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 3rd-Party support link

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link

              JavaAppletPlugin: Version: Java 7 Update 45 3rd-Party support link

     

    Audio Plug-ins:

              iSightAudio: Version: 7.7.1 - SDK 10.7

     

    User Internet Plug-ins:

              CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 3rd-Party support link

              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link

     

    3rd Party Preference Panes:

              PenTablet  3rd-Party support link

              Flash Player  3rd-Party support link

              Java  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              None

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                   3%          WebProcess

                   3%          WindowServer

                   2%          EtreCheck

                   0%          coreservicesd

                   0%          mds

     

    Top Processes by Memory:

              319 MB          WebProcess

              221 MB          Safari

              57 MB          WindowServer

              49 MB          MotoCast

              49 MB          mds

     

    Virtual Memory Information:

              5.97 GB          Free RAM

              1.11 GB          Active RAM

              179 MB          Inactive RAM

              756 MB          Wired RAM

              237 MB          Page-ins

              0 B          Page-outs

  • LexSchellings Level 5 Level 5 (6,420 points)

    OK, here we go:

    notes: when I say uninstall I mean uninstall with the uninstaller for that app.

     

    1. Uninstall Protech, you do not need it, it does nothing for you, some call it crap.

    2. If you really need Java, in the settings then security tab, uncheck "allow in browser" and put it on only when you need it.

    3. Uninstall little tools like Bamboo, Motocast, Spyder. Remove them from the Users&Accounts/LoginItems too (with the minnus sign underneath). I am not really sure about Motocast (motorola, you may need it, check the compatibility).

    4. If you do not need the Wacom tablet anymore, delete all the software for it, otherwise check if you have the latest versions of that software.

    5. Delete the Citrix plugin in yourname/Library/InternetPlugins.

    Restart the computer, empty the trashbin, run another etrecheck list, I will look at it in 12 hours from now.

    Lex

  • geneaholik Level 1 Level 1 (0 points)

    Thank you for the information.

     

    I have no idea how to remove Protech from the startup disk utility where is states it's location. I've never used it that I'm aware of nor am I actually able to locate it separately from the disk utility. Should I contact a tech to have it removed? OR is not that big of a deal?

     

    The other items on the list are items that I use in my business.

    Bamboo and Spyder both for editing purposes.

    Motocast is for my Droid systems.

    Citrix is needed for the webinars we teach and attend with.

    Java, I do need more than not. Thank you for note to uncheck "Allow in Browser"

     

    Peace,

    Gen

  • LexSchellings Level 5 Level 5 (6,420 points)

    The only thing that is really important and must go is Protech6 (Nalpeirond) that is counterproductive and useless, causes issues often. It is also outdated. There is no information that an uninstaller exists, thus we do following:

     

    Go to Macintosh HD  then  click the Library folder, in there click the StartupItems  folder, delete the Protech entry.

    It is running, thus you must either restart the mac, or logout then login again, after that empty the trash bin.

    (There is a small chance that you do not find it in that StartupItems folder, then go to Macintosh HD/System/Library/StartupItems and delete it there. Be very careful in the System folder.)

     

    That is all, should run impeccably now.

    Lex

  • LexSchellings Level 5 Level 5 (6,420 points)

    As an afterthought:

    Since you do not use TimeMachine, I assume you have other backups. !

    Otherwise, start backing up.

    Lex


  • aliogul Level 1 Level 1 (0 points)

    Lex,

     

    Here it is then > https://discussions.apple.com/thread/5782317

     

    thank you.

  • geneaholik Level 1 Level 1 (0 points)

    Thank you and yes of course I have other backups.

    I also turn Time Machine on only when I need it.

     

    I very much appreciate your help.

    Gen

  • LexSchellings Level 5 Level 5 (6,420 points)

    Great, I take it your system is OK now.

  • geneaholik Level 1 Level 1 (0 points)

    What exactly is the item I removed?

     

    Yes, it runs fine. Thank you.

  • LexSchellings Level 5 Level 5 (6,420 points)

    This was a crap software tool that runs continually "scanning your system for irregularities" and (at the same time frustrating OSX). Perhaps installed with older software.

  • geneaholik Level 1 Level 1 (0 points)

    Interesting, now this has been removed should I go a head and upgrade to Mavericks will it simply reappear?

  • LexSchellings Level 5 Level 5 (6,420 points)

    No it will not reappear. You can check with a new Etrecheck list.

    Are you aware that you cannot not sync Calendar and Contacts with iTunes anymore, when Mavericks is installed. And check for compatibility on the sites of the softwares that you use.

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