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stephjonas

Q: My MacBook suddenly started running slow

Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.

 

Here's some information on my MacBook

 

MacBook Pro 13-inch, Mid 2010

Processor: 2.4 GHz Intel Core 2 Duo

Graphics: NVIDIA GeForce 220M 256 MB

Software: OS X 10.8.5 (12F45)

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 11, 2013 1:51 PM

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Q: My MacBook suddenly started running slow

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  • by Lexiepex,

    Lexiepex Lexiepex Nov 8, 2014 9:56 AM in response to ptomlinson01
    Level 6 (10,536 points)
    Mac OS X
    Nov 8, 2014 9:56 AM in response to ptomlinson01

    To ptomlinson:

    same message for you as for morguanduo:

    Start a new thread. You did a lot that has its results now in all issues that you have.

    In a new thread explain some more on the issue and what you already did (if anything).

    post the link here.

    Lex

  • by bastor,

    bastor bastor Nov 10, 2014 1:44 AM in response to stephjonas
    Level 1 (0 points)
    Nov 10, 2014 1:44 AM in response to stephjonas

    Can you help me- my mac is running slow

     

    Problem description:

    my mac is running slow

     

    EtreCheck version: 2.0.11 (98)

    Report generated November 10, 2014 9:36:05 AM GMT

     

    Hardware Information: ℹ️

      MacBook Pro (13-inch, Mid 2012) (Verified)

      MacBook Pro - model: MacBookPro9,2

      1 2.5 GHz Intel Core i5 CPU: 2-core

      4 GB RAM

      BANK 0/DIMM0

      2 GB DDR3 1600 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1600 MHz ok

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics 4000 - VRAM: 384 MB

      Color LCD 1280 x 800

     

    System Software: ℹ️

      Mac OS X 10.7.5 (11G63) - Uptime: 6 days 14:7:52

     

    Disk Information: ℹ️

      TOSHIBA MK5065GSXF disk0 : (500.11 GB)

      S.M.A.R.T. Status: Verified

      disk0s1 (disk0s1) <not mounted> : 210 MB

      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (55.91 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

      MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Computer, Inc. IR Receiver

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

      Apple, Inc. MacBook Pro

     

    Problem System Launch Agents: ℹ️

      [failed] com.apple.coreservices.appleid.authentication.plist

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist Support

      [running] com.fitbit.galileod.plist Support

      [loaded] com.microsoft.office.licensing.helper.plist Support

      [loaded] com.sonos.smbbump.plist Support

     

    User Launch Agents: ℹ️

      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

      [loaded] com.facebook.videochat.[redacted].plist Support

      [loaded] com.google.keystone.agent.plist Support

     

    User Login Items: ℹ️

      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

      uTorrent UNKNOWN (missing value)

      Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

     

    Internet Plug-ins: ℹ️

      Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support

      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.1

      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

      SharePointBrowserPlugin: Version: 14.0.0 Support

     

    Safari Extensions: ℹ️

      Zotero Connector

      Pin It Button

     

    3rd Party Preference Panes: ℹ️

      Flash Player  Support

      FUSE for OS X (OSXFUSE)  Support

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          14% Safari

          11% WebProcess

          7% WindowServer

          2% hidd

          0% cookied

     

    Top Processes by Memory: ℹ️

      2.12 GB WebProcess

      262 MB Safari

      64 MB Finder

      39 MB WindowServer

      26 MB DashboardClient

     

    Virtual Memory Information: ℹ️

      65 MB Free RAM

      2.38 GB Active RAM

      1.12 GB Inactive RAM

      727 MB Wired RAM

      4.20 GB Page-ins

      1.94 GB Page-outs

  • by cublacrosse,

    cublacrosse cublacrosse Nov 10, 2014 5:20 AM in response to Lexiepex
    Level 1 (0 points)
    Nov 10, 2014 5:20 AM in response to Lexiepex

    Good morning Lex,

     

    I was reading through the first few pages of this thread and you were able to help several people after they used etresoft. Would you be willing to do the same for me? And if so, what's the best way for me to get you the report?

     

    Thank you for your time,

    Keith F.

  • by ptomlinson01,

    ptomlinson01 ptomlinson01 Nov 10, 2014 7:39 AM in response to cublacrosse
    Level 1 (0 points)
    Nov 10, 2014 7:39 AM in response to cublacrosse

    Thank you for your response Lex, below is the link to my new thread. Any suggestions will be appreciated.

     

    My MacBook Pro 2010 has recently been running very slow

  • by Lexiepex,

    Lexiepex Lexiepex Nov 10, 2014 10:25 AM in response to cublacrosse
    Level 6 (10,536 points)
    Mac OS X
    Nov 10, 2014 10:25 AM in response to cublacrosse

    Keith,

    do as the others: start a new thread, explain your issue as good as you can, post the etrecheck list to avoid a lot of questions about your system, and post the link to your new thread here.

    Lex

  • by cublacrosse,

    cublacrosse cublacrosse Nov 10, 2014 11:06 AM in response to Lexiepex
    Level 1 (0 points)
    Nov 10, 2014 11:06 AM in response to Lexiepex

    Here is a link to my thread.

     

    Thank you for your time,

    Keith F.

     

    https://discussions.apple.com/message/27066867#27066867

  • by Taras111,

    Taras111 Taras111 Nov 10, 2014 1:25 PM in response to stephjonas
    Level 1 (0 points)
    Nov 10, 2014 1:25 PM in response to stephjonas

    My MacBook suddenly started running slow   help me please... I need help ...I can't work on my computer

  • by Taras111,

    Taras111 Taras111 Nov 10, 2014 4:10 PM in response to stephjonas
    Level 1 (0 points)
    Nov 10, 2014 4:10 PM in response to stephjonas

    EtreCheck version: 2.0.11 (98)

    Report generated 10 ноября 2014, 18:55:52 GMT-5

     

    Hardware Information: ℹ️

      MacBook Pro (13-inch, Mid 2012) (Verified)

      MacBook Pro - model: MacBookPro9,2

      1 2.9 GHz Intel Core i7 CPU: 2-core

      8 GB RAM Upgradeable

      BANK 0/DIMM0

      4 GB DDR3 1600 MHz ok

      BANK 1/DIMM0

      4 GB DDR3 1600 MHz ok

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics 4000 -

      Color LCD 1280 x 800

     

    System Software: ℹ️

      OS X 10.10 (14A389) - Uptime: 0:8:30

     

    Disk Information: ℹ️

      APPLE HDD TOSHIBA MK7559GSXF disk0 : (750,16 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) /  [Startup]: 748.93 GB (149.38 GB free)

      Encrypted AES-XTS Unlocked

      Core Storage: disk0s2 749.30 GB Online

     

      HL-DT-ST DVDRW  GS31N 

     

    USB Information: ℹ️

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Computer, Inc. IR Receiver

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Configuration files: ℹ️

      /etc/hosts - Count: 1

     

    Gatekeeper: ℹ️

      Anywhere

     

    Kernel Extensions: ℹ️

      /System/Library/Extensions

      [loaded] com.hzsystems.terminus.driver (4) Support

      [not loaded] com.lexicon.io.driver (2.1.8 - SDK 10.7) Support

     

      /System/Library/Extensions/Lexicon_IO_Desktop_Series_USB_Driver.kext/Contents/P lugIns

      [not loaded] com.lexicon.io.driver_TIGER (2.1.8 - SDK 10.4) Support

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist Support

      [loaded] com.adobe.CS5ServiceManager.plist Support

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist Support

      [invalid?] com.adobe.SwitchBoard.plist Support

      [loaded] com.microsoft.office.licensing.helper.plist Support

      [running] com.perion.searchprotectd.plist Support

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.AAM.Updater-1.0.plist Support

      [loaded] com.genieo.completer.download.plist Support

      [loaded] com.genieo.completer.ltvbit.plist Support

      [loaded] com.genieo.completer.update.plist Support

     

    User Login Items: ℹ️

      iTunesHelper Программа (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

      Skype Программа (/Applications/Skype.app)

     

    Internet Plug-ins: ℹ️

      SharePointBrowserPlugin: Version: 14.3.7 - SDK 10.6 Support

      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

      Default Browser: Version: 600 - SDK 10.10

     

    User Internet Plug-ins: ℹ️

      TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support

     

    Audio Plug-ins: ℹ️

      Lexicon IO Desktop Series.HAL: Version: (null) - SDK 10.7 Support

     

    3rd Party Preference Panes: ℹ️

      Flash Player  Support

      Growl  Support

      Perian  Support

     

    Time Machine: ℹ️

      Mobile backups: OFF

      Auto backup: NO - Auto backup turned off

      Volumes being backed up:

      Macintosh HD: Disk size: 748.93 GB Disk used: 599.54 GB

      Destinations:

      TG studio [Local]

      Total size: 0 B

      Total number of backups: 0

      Oldest backup: -

      Last backup: -

      Size of backup disk: Too small

      Backup size 0 B < (Disk used 599.54 GB X 3)

     

    Top Processes by CPU: ℹ️

          8% WindowServer

          5% Skype

          0% AppleSpell

          0% mdworker

          0% DashboardClient

     

    Top Processes by Memory: ℹ️

      120 MB Skype

      86 MB Finder

      69 MB Safari

      60 MB com.apple.WebKit.WebContent

      60 MB ocspd

     

    Virtual Memory Information: ℹ️

      4.74 GB Free RAM

      2.54 GB Active RAM

      430 MB Inactive RAM

      878 MB Wired RAM

      1.04 GB Page-ins

      0 B Page-outs

  • by Taras111,

    Taras111 Taras111 Nov 10, 2014 6:20 PM in response to Taras111
    Level 1 (0 points)
    Nov 10, 2014 6:20 PM in response to Taras111

    LexSchellingsc  Could  you help me please

  • by Lexiepex,

    Lexiepex Lexiepex Nov 10, 2014 11:58 PM in response to Taras111
    Level 6 (10,536 points)
    Mac OS X
    Nov 10, 2014 11:58 PM in response to Taras111

    do as the others: start a new thread, explain your issue as good as you can, post the etrecheck list to avoid a lot of questions about your system, and post the link to your new thread here.

    Lex

  • by Taras111,

    Taras111 Taras111 Nov 11, 2014 12:55 PM in response to Lexiepex
    Level 1 (0 points)
    Nov 11, 2014 12:55 PM in response to Lexiepex
  • by ifarisrah,

    ifarisrah ifarisrah Nov 11, 2014 4:34 PM in response to Lexiepex
    Level 1 (0 points)
    Nov 11, 2014 4:34 PM in response to Lexiepex

    Hi Lex... can you please help me out?

    I started a new discussion with my report as you normally request with everyone else...

     

    My macbook is running extremely slow at certain times

     

     

    Thanks a lot,

    ifarisah

  • by mahmagalhaes,

    mahmagalhaes mahmagalhaes Nov 15, 2014 10:39 AM in response to Lexiepex
    Level 1 (0 points)
    Nov 15, 2014 10:39 AM in response to Lexiepex

    Hello, I started a new thread here: MacBook running extremely slow

    Could you you help me please?

     

     

    Thank you so much!!

     

    Marcela

  • by calefromcolumbia ,

    calefromcolumbia calefromcolumbia Nov 16, 2014 8:38 AM in response to Lexiepex
    Level 1 (0 points)
    Nov 16, 2014 8:38 AM in response to Lexiepex

    Thank you for all the feedback that you've given, I have been trying to work through this on my own but have been unsuccessful.  I have started a new thread and would appreciate any feedback that you can give.

     

    Thank you very much for any help!

     

    My Macbook is running very slow

  • by patty.nedl.242,

    patty.nedl.242 patty.nedl.242 Nov 18, 2014 4:51 PM in response to Lexiepex
    Level 1 (0 points)
    Nov 18, 2014 4:51 PM in response to Lexiepex

    Hi Lex! I have created a new thread as well, as per instructions. I would appreciate any help you can give me. You're definitely a huge help on here - thanks so much!

    My Mac suddenly started running really slow.

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