Q: My MacBook suddenly started running slow
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Jan 13, 2015 9:39 PMby Macuser1023,I think i fixed the problem, this is my new Etrecheck result
curious to know what this is 96% storedownloaddEtreCheck version: 2.1.5 (108)
Report generated 14 January 2015 3:31:39 pm AEST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Intel HD Graphics 4000
Color LCD 1280 x 800
OS X 10.10.1 (14B25) - Uptime: 0:6:20
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (485.37 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
None
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine not configured!
96% storedownloadd
29% xpccachectl
3% WindowServer
1% storeassetd
0% AppleSpell
137 MB installd
125 MB softwareupdated
86 MB ocspd
69 MB Finder
60 MB Safari
Virtual Memory Information: ℹ️
1.17 GB Free RAM
1.71 GB Active RAM
686 MB Inactive RAM
714 MB Wired RAM
1.88 GB Page-ins
1 MB Page-outs
Jan 14, 2015, 03:25:53 PM Self test - passed
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Jan 13, 2015 9:53 PMby MadMacs0,Macuser1023 wrote:
curious to know what this is 96% storedownloadd
I'm reasonably sure it's the process that downloads and installs purchases from the App Store. There should be a progress bar somewhere indicating that it's sat work, either in the App Store app, LaunchPad or the LaunchPad dock icon.
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Jan 14, 2015 9:39 AMby Scott.Spelman,my computer just suddenly became really slow, here is my etrecheck.
EtreCheck version: 2.1.5 (108)
Report generated January 14, 2015 at 11:07:55 AM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Intel HD Graphics 4000
Color LCD 1280 x 800
OS X 10.10.1 (14B25) - Uptime: 0:15:27
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.30 GB (712.93 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. thunderbolt_bus
Anywhere
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.realtek.driver.RTL8192CU (1020 - SDK 10.7) [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[invalid?] Wlan.Software.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.anchorfree.ajaxserver.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[failed] com.spotflux.Spotflux.tun.plist [Support]
[not loaded] org.eyebeam.SelfControl.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
[loaded] com.valvesoftware.steamclean.plist [Support]
Steam Application (/Applications/Steam.app)
uHD-Agent UNKNOWN (missing value)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome UNKNOWNHidden (missing value)
Spotify UNKNOWN (missing value)
Hotspot Shield UNKNOWN (missing value)
Spotflux UNKNOWN (missing value)
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
Unity Web Player: Version: UnityPlayer version 4.6.0f2 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
Mathematica: Version: 9.0.1.4092152 [Support]
JavaAppletPlugin: Version: Java 7 Update 60 Check version
BlueStacks Install Detector: Version: Unknown
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine not configured!
10% WindowServer
1% Google Chrome
0% SystemUIServer
0% mds
0% identityservicesd
189 MB Google Chrome
120 MB Microsoft Word
77 MB mds_stores
77 MB WindowServer
65 MB Google Chrome Helper
Virtual Memory Information: ℹ️
4.74 GB Free RAM
2.57 GB Active RAM
469 MB Inactive RAM
814 MB Wired RAM
1.42 GB Page-ins
0 B Page-outs
Jan 14, 2015, 10:56:21 AM /Library/Logs/DiagnosticReports/Kernel_2015-01-14-105621_[redacted].panic [Details]
Jan 14, 2015, 10:54:26 AM Self test - passed
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Jan 29, 2015 11:31 AMby m.osmanahmed,hi,
i've same problem, can anyone help please
EtreCheck version: 2.1.7 (114)
Report generated 29 January 2015 19:08:41 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 933
Intel HD Graphics 4000
Color LCD 1280 x 800
OS X 10.10.2 (14C109) - Time since boot: one day 1:33:58
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (696.02 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
None
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
DirectorShockwave: Version: 12.0.9r149 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
None
Time Machine not configured!
4% WindowServer
1% launchd
0% SystemUIServer
0% cloudpaird
163 MB softwareupdated
129 MB Safari
77 MB WindowServer
52 MB mds_stores
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
4.80 GB Free RAM
2.33 GB Active RAM
479 MB Inactive RAM
974 MB Wired RAM
2.13 GB Page-ins
0 B Page-outs
Jan 28, 2015, 05:38:15 PM /Library/Logs/DiagnosticReports/Kernel_2015-01-28-173815_[redacted].panic [Details]
Jan 28, 2015, 05:35:40 PM Self test - passed
Jan 27, 2015, 05:00:12 PM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2015-01-27-170012_[redacted].crash
Jan 27, 2015, 11:17:21 AM /Library/Logs/DiagnosticReports/Activity Monitor_2015-01-27-111721_[redacted].crash
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Jan 30, 2015 12:03 PMby Lexiepex,It is also important what you did with CleanMyMac: when you "cleaned" som "unimportant" system files, like binaries and a lot of languages, the damage is enorm, and in the worst case you have to start all over: format your disk, reinstall freshly downloaded apps and bring back all your user data by hand.
MadMacs0 knows how to help you there.
I am a bit in time squeeze and a very unpredictable calendar.
Lex
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Jan 31, 2015 1:30 AMby MadMacs0,m.osmanahmed wrote:
Sorry I didnt quit understand what to do with files in library (multiple folders there) woil u plz clarif
I was hoping you or somebody else would recognize where they came from so you could consult the developer on how to remove all the files associated with them.
I found a discussion here on the first two - Startup Items Hwnetmgr, HWportdetect etc. and see the Lex even participated. Something to do with mobile phones. Unless I know exactly what you downloaded and installed for what phone I have no idea what other software was installed. I think StartOuc may be related Huawei as well. Maybe a modem?
In any case, I already told you where to look for those three files. /Library/StartupItems/ is the "StartupItems" folder in the Library folder at the root level of your hard drive (not in System or your home folder).
