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stephjonas

Q: My MacBook suddenly started running slow

Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.

 

Here's some information on my MacBook

 

MacBook Pro 13-inch, Mid 2010

Processor: 2.4 GHz Intel Core 2 Duo

Graphics: NVIDIA GeForce 220M 256 MB

Software: OS X 10.8.5 (12F45)

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 11, 2013 1:51 PM

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Q: My MacBook suddenly started running slow

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  • by Linc Davis,

    Linc Davis Linc Davis Jan 31, 2015 11:37 AM in response to m.osmanahmed
    Level 10 (208,037 points)
    Applications
    Jan 31, 2015 11:37 AM in response to m.osmanahmed

    If you are running Yosemite, Startup Items don't load at all, so removing them would have as much of an effect on performance as sacrificing a cockroach to Zeus. It seems to be one of the hallmarks of etrecheckism not to know that, or much of anything else.

     

    Anyone else finding this horrible thread, please don't add to the horror. Search the site for answered questions similar to yours. If you don't find anything helpful that way, start your own discussion with a full description of the problem. You'll have as much chance as anyone else of getting a useful response, and a much better chance than you have by posting here.

  • by MadMacs0,

    MadMacs0 MadMacs0 Jan 31, 2015 4:37 PM in response to Linc Davis
    Level 5 (4,801 points)
    Jan 31, 2015 4:37 PM in response to Linc Davis

    Linc Davis wrote:

     

    If you are running Yosemite, Startup Items don't load at all, so removing them would have as much of an effect on performance as sacrificing a cockroach to Zeus.

    Yes, of course I realize that, but as I tried to explain, they may be indicative of an equally obsolete software installation elsewhere. My recommendation was to remove the entire Huawei installation, not simply the StartupItems.

    Anyone else finding this horrible thread, please don't add to the horror. Search the site for answered questions similar to yours. If you don't find anything helpful that way, start your own discussion with a full description of the problem. You'll have as much chance as anyone else of getting a useful response, and a much better chance than you have by posting here.

    Yes, please!

  • by Sir.Essi,

    Sir.Essi Sir.Essi Feb 1, 2015 2:56 AM in response to stephjonas
    Level 1 (0 points)
    Feb 1, 2015 2:56 AM in response to stephjonas

    Hi,

     

    Same problem here. I also downloaded the etrecheck and this is what I got:

     

    EtreCheck version: 2.1.7 (114)

    Report generated February 1, 2015 11:51:36 AM GMT+01:00

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information:

        MacBook (13-inch, Mid 2010) (Technical Specifications)

        MacBook - model: MacBook7,1

        1 2.4 GHz Intel Core 2 Duo CPU: 2-core

        2 GB RAM

            BANK 0/DIMM0

                1 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                1 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery Health: Replace Soon - Cycle count 1267

     

    Video Information:

        NVIDIA GeForce 320M - VRAM: 256 MB

            Color LCD 1280 x 800

            spdisplays_display_connector

     

    System Software:

        Mac OS X 10.6.8 (10K549) - Time since boot: 36 days 10:0:21

     

    Disk Information:

        TOSHIBA MK2555GSXF disk0 : (232.89 GB)

            - (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 249.72 GB (102.00 GB free)

     

        OPTIARC DVD RW AD-5970H 

     

    USB Information:

        Apple Inc. Built-in iSight

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Kernel Extensions:

            /System/Library/Extensions

        [not loaded]    com.freecom.driver.BoulderScsi (1.0.0d1) [Support]

     

    Problem System Launch Daemons:

        [not loaded]    org.samba.winbindd.plist [Support]

     

    Launch Agents:

        [not loaded]    com.teamviewer.teamviewer.plist [Support]

        [not loaded]    com.teamviewer.teamviewer_desktop.plist [Support]

        [running]    com.trusteer.rapport.rapportd.plist [Support]

     

    Launch Daemons:

        [loaded]    com.microsoft.office.licensing.helper.plist [Support]

        [not loaded]    com.teamviewer.teamviewer_service.plist [Support]

        [running]    com.trusteer.rooks.rooksd.plist [Support]

     

    User Launch Agents:

        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

        [invalid?]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]

        [loaded]    com.facebook.videochat.[redacted].plist [Support]

        [loaded]    com.google.keystone.agent.plist [Support]

     

    User Login Items:

        iTunesHelper    UNKNOWN Hidden (missing value)

        GREEN BUTTON    Application  (/Applications/Utilities/GREEN BUTTON.app)

     

    Internet Plug-ins:

        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version

        FlashPlayer-10.6: Version: 11.1.102.55 [Support]

        QuickTime Plugin: Version: 7.6.6

        Flash Player: Version: 11.1.102.55 Outdated! Update

        SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]

        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]

        iPhotoPhotocast: Version: 7.0 - SDK 10.7

     

    User internet Plug-ins:

        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]

     

    Safari Extensions:

        Searchme [Installed] Adware! [Remove]

        Slick Savings [Installed] Adware! [Remove]

        Amazon Shopping Assistant [Installed] Adware! [Remove]

        Ebay Shopping Assistant [Installed] Adware! [Remove]

     

    Audio Plug-ins:

        iSightAudio: Version: 7.6.6

     

    3rd Party Preference Panes:

        Flash Player  [Support]

        Rapport  [Support]

     

    Time Machine:

        Time Machine information requires OS X 10.7 "Lion" or later.

     

    Top Processes by CPU:

             8%    Google Chrome

             5%    WindowServer

             2%    rapportd

             0%    mds

             0%    mdworker

     

    Top Processes by Memory:

        152 MB    Google Chrome

        79 MB    Finder

        75 MB    mds

        64 MB    WindowServer

        32 MB    Google Chrome Helper

     

    Virtual Memory Information:

        59 MB    Free RAM

        978 MB    Active RAM

        448 MB    Inactive RAM

        392 MB    Wired RAM

        97.66 GB    Page-ins

        15.27 GB    Page-outs

     

    Diagnostics Information:

        Jan 31, 2015, 11:36:54 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/PokerStarsEU_2015-01-31-113654 _[redacted].crash

        Jan 29, 2015, 10:32:41 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/PokerStarsEU_2015-01-29-223241 _[redacted].crash

     

     

    Hope you can assist

  • by MadMacs0,

    MadMacs0 MadMacs0 Feb 1, 2015 3:54 AM in response to Sir.Essi
    Level 5 (4,801 points)
    Feb 1, 2015 3:54 AM in response to Sir.Essi

    Sir.Essi wrote:

     

    Hi,

     

    Same problem here. I also downloaded the etrecheck and this is what I got:

    You got your answer already from EtreCheck. Click on Adware! [Remove] and follow the directions.

     

    If you still have issues after that read the second paragraph of Re: My MacBook suddenly started running slow and act accordingly.

  • by Sir.Essi,

    Sir.Essi Sir.Essi Feb 1, 2015 6:16 AM in response to MadMacs0
    Level 1 (0 points)
    Feb 1, 2015 6:16 AM in response to MadMacs0

    thanks, took a bit longer than i expected but i finally got rid of everything

  • by fred007123007,

    fred007123007 fred007123007 Feb 3, 2015 12:41 PM in response to MadMacs0
    Level 1 (0 points)
    Feb 3, 2015 12:41 PM in response to MadMacs0

    can you help please my mac has started running very slow .

    downloaded etrecheck and got this

    Problem description:

    Running slow , keeps freezing

     

    EtreCheck version: 2.1.8 (121)

    Report generated 3 February 2015 20:10:34 GMT

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Late 2011) (Technical Specifications)

        MacBook Pro - model: MacBookPro8,1

        1 2.8 GHz Intel Core i7 CPU: 2-core

        4 GB RAM

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery Health: Normal - Cycle count 200

     

    Video Information: ℹ️

        Intel HD Graphics 3000 - VRAM: 384 MB

            Color LCD 1280 x 800

     

    System Software: ℹ️

        Mac OS X 10.7.5 (11G63) - Time since boot: one day 21:54:36

     

    Disk Information: ℹ️

        TOSHIBA MK7559GSXF disk0 : (750.16 GB)

            disk0s1 (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 749.30 GB (474.48 GB free) - 105 errors

     

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

        Apple, Inc. MacBook Pro

     

    Kernel Extensions: ℹ️

            /System/Library/Extensions

        [not loaded]    com.caiaq.driver.NIUSBAudio2DJDriver (2.4.23) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBAudio4DJDriver (2.4.23) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.4.23) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.23) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.23) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) [Click for support]

        [not loaded]    com.native-instruments.driver.NIUSBDeviceHelper (1.0.8) [Click for support]

        [loaded]    com.sophos.kext.sav (9.2.0 - SDK 10.8) [Click for support]

        [loaded]    com.sophos.nke.swi (9.2.0 - SDK 10.8) [Click for support]

     

    Launch Agents: ℹ️

        [loaded]    com.divx.dms.agent.plist [Click for support]

        [loaded]    com.divx.update.agent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [running]    com.sophos.uiserver.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]

        [loaded]    com.metamuse.kjams.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [running]    com.sophos.common.servicemanager.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

        [running]    com.plexapp.helper.plist [Click for support]

        [running]    com.spotify.webhelper.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        uTorrent    Application  (/Applications/uTorrent.app)

        TomTomHOMERunner    Application Hidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)

        Spotify    Application  (/Applications/Spotify.app)

        VLC    Application  (/Users/[redacted]/Desktop/VLC.app)

        App Store    Application  (/Applications/App Store.app)

        Sophos Anti-Virus    Application  (/Applications/Sophos Anti-Virus.app)

     

    Internet Plug-ins: ℹ️

        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]

        DivX Web Player: Version: 3.2.1.977 - SDK 10.6 [Click for support]

        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]

        OVSHelper: Version: 1.1 [Click for support]

        QuickTime Plugin: Version: 7.7.1

        Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 7 Update 40 Check version

     

    Safari Extensions: ℹ️

        MacVaX

        Searchme  [Adware! - Remove]

        Slick Savings  [Adware! - Remove]

        iMedia Converter Deluxe 

        Amazon Shopping Assistant  [Adware! - Remove]

        Ebay Shopping Assistant  [Adware! - Remove]

     

    Audio Plug-ins: ℹ️

        DVCPROHDAudio: Version: 1.3.2

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Java  [Click for support]

        Native Instruments USB Audio  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

            13%    firefox

             8%    coreaudiod

             2%    WindowServer

             2%    VLC

             0%    fontd

     

    Top Processes by Memory: ℹ️

        520 MB    firefox

        176 MB    SophosScanD

        168 MB    InterCheck

        103 MB    mds

        103 MB    SophosAntiVirus

     

    Virtual Memory Information: ℹ️

        164 MB    Free RAM

        1.94 GB    Active RAM

        1.16 GB    Inactive RAM

        1.03 GB    Wired RAM

        2.64 GB    Page-ins

        446 MB    Page-outs

     

    Diagnostics Information: ℹ️

        Feb 2, 2015, 01:02:27 AM    /Library/Logs/CrashReporter/SophosAVAgent_2015-02-02-010227_[redacted].crash

        Feb 2, 2015, 01:02:27 AM    /Library/Logs/DiagnosticReports/SophosAVAgent_2015-02-02-010227_[redacted].cras h

        Feb 1, 2015, 10:15:28 PM    Self test - passed

  • by MadMacs0,

    MadMacs0 MadMacs0 Feb 3, 2015 6:37 PM in response to fred007123007
    Level 5 (4,801 points)
    Feb 3, 2015 6:37 PM in response to fred007123007

    fred007123007 wrote:

     

    can you help please my mac has started running very slow .

    downloaded etrecheck and got this

    Problem description:

    Running slow , keeps freezing

    Solutions to your problems have all been posted to this discussion already. If you are too lazy to read it then you need to start a new thread where you will get more help faster and much more up-to-date than continuing to clutter this already way too old/long discussion.

     

    Sorry, but that's just the way this forum works best. I'm not picking on you, just trying to get you best help in a timely manner. Almost nobody is paying attention any longer here.

  • by MadameTam,

    MadameTam MadameTam Feb 3, 2015 7:00 PM in response to stephjonas
    Level 1 (0 points)
    Feb 3, 2015 7:00 PM in response to stephjonas

    Hi guys,


    same problem here, my Mac is running very slow and freezing.


    please help.


    Thank you.


    Problem description:

    slow mac

     

    EtreCheck version: 2.1.8 (121)

    Report generated February 3, 2015 at 6:58:20 PM PST

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (15-inch Early 2008) (Verified)

        MacBook Pro - model: MacBookPro4,1

        1 2.4 GHz Intel Core 2 Duo CPU: 2-core

        3 GB RAM Upgradeable

            BANK 0/DIMM0

                2 GB DDR2 SDRAM 667 MHz ok

            BANK 1/DIMM1

                1 GB DDR2 SDRAM 667 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery Health: Normal - Cycle count 110

     

    Video Information: ℹ️

        GeForce 8600M GT     - VRAM: 256 MB

            Color LCD 1440 x 900

     

    System Software: ℹ️

        OS X 10.10.2 (14C109) - Time since boot: 0:11:47

     

    Disk Information: ℹ️

        FUJITSU MHY2200BH disk0 : (200.05 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            monkey (disk0s2) / : 199.19 GB (79.42 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: ℹ️

        Apple Inc. Built-in iSight

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple, Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /System/Library/Extensions

        [not loaded]    com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16) [Click for support]

        [not loaded]    com.fklt.driver (1.8.0) [Click for support]

        [not loaded]    com.novatelwireless.driver.3G (2.2.8) [Click for support]

        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (1.2) [Click for support]

        [not loaded]    com.sierrawireless.driver.SierraDevSupport (2.0.6) [Click for support]

        [not loaded]    com.sierrawireless.driver.SierraFSCSupport (2.0.6) [Click for support]

     

            /System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns

        [not loaded]    com.novatelwireless.driver.3GData (2.2.8) [Click for support]

     

    Startup Items: ℹ️

        HP IO: Path: /Library/StartupItems/HP IO

        Startup items are obsolete in OS X Yosemite

     

    Launch Agents: ℹ️

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.adobe.versioncueCS3.plist [Click for support]

        [loaded]    com.bombich.ccc.plist [Click for support]

        [not loaded]    com.bombich.ccc.scheduledtask.352B77FC-4EAF-4FB1-8D27-295D78349FAE.plist [Click for support]

        [loaded]    com.ea.origin.ESHelper.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [not loaded]    com.sierrawireless.SierraReset.plist [Click for support]

        [running]    com.sierrawireless.SWoCMon.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

     

    User Login Items: ℹ️

        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

     

    Internet Plug-ins: ℹ️

        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

        Google Earth Web Plug-in: Version: 6.1 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

        Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Click for support]

        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]

        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

        iPhotoPhotocast: Version: 7.0

        AdobePDFViewer: Version: 8.3.1 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 31 Check version

     

    3rd Party Preference Panes: ℹ️

        Adobe Version Cue CS3  [Click for support]

        Flash Player  [Click for support]

        Java  [Click for support]

     

    Time Machine: ℹ️

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            monkey: Disk size: 199.19 GB Disk used: 119.77 GB

        Destinations:

            clone [Local]

            Total size: 0 B

            Total number of backups: 0

            Oldest backup: -

            Last backup: -

            Size of backup disk: Too small

                Backup size 0 B < (Disk used 119.77 GB X 3)

            Jorge [Local]

            Total size: 499.76 GB

            Total number of backups: 1

            Oldest backup: 2014-11-09 22:42:49 +0000

            Last backup: 2014-11-09 22:42:49 +0000

            Size of backup disk: Adequate

                Backup size 499.76 GB > (Disk used 119.77 GB X 3)

     

    Top Processes by CPU: ℹ️

             8%    WindowServer

             1%    ps

             0%    AppleSpell

             0%    SpotlightNetHelper

     

    Top Processes by Memory: ℹ️

        219 MB    com.apple.WebKit.WebContent

        106 MB    Safari

        77 MB    ocspd

        71 MB    WindowServer

        71 MB    Spotlight

     

    Virtual Memory Information: ℹ️

        100 MB    Free RAM

        1.34 GB    Active RAM

        1.26 GB    Inactive RAM

        403 MB    Wired RAM

        1.27 GB    Page-ins

        2 MB    Page-outs

     

    Diagnostics Information: ℹ️

        Feb 3, 2015, 06:42:19 PM    Self test - passed

  • by MadMacs0,

    MadMacs0 MadMacs0 Feb 3, 2015 7:07 PM in response to MadameTam
    Level 5 (4,801 points)
    Feb 3, 2015 7:07 PM in response to MadameTam

    Purchase more RAM and start a new discussion. This one is too long, old and not being monitored.

  • by emekct,

    emekct emekct Feb 3, 2015 9:53 PM in response to Lexiepex
    Level 1 (0 points)
    Feb 3, 2015 9:53 PM in response to Lexiepex

    Same issue here, suddenly running slow.  Would love your advice LexSchellings!  Here's my EtreCheck report.

     

    EtreCheck version: 2.1.8 (121)

    Report generated February 4, 2015 at 12:52:21 AM EST

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery Health: Normal - Cycle count 344

     

    Video Information: ℹ️

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.2 (14C109) - Time since boot: 0:12:42

     

    Disk Information: ℹ️

        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 498.88 GB (406.46 GB free) - 5 errors

     

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 499.25 GB Online

     

        MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Launch Agents: ℹ️

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [running]    com.symantec.nobu.client.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

        [running]    com.symantec.nobu.nobud.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Internet Plug-ins: ℹ️

        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]

        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

        Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 7 Update 71 Check version

     

    User internet Plug-ins: ℹ️

        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Flip4Mac WMV  [Click for support]

        Java  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             5%    WindowServer

             0%    fontd

             0%    notifyd

             0%    SpotlightNetHelper

     

    Top Processes by Memory: ℹ️

        253 MB    com.apple.WebKit.WebContent

        159 MB    ocspd

        77 MB    Safari

        69 MB    mds_stores

        56 MB    WindowServer

     

    Virtual Memory Information: ℹ️

        1.31 GB    Free RAM

        1.94 GB    Active RAM

        360 MB    Inactive RAM

        679 MB    Wired RAM

        871 MB    Page-ins

        0 B    Page-outs

     

    Diagnostics Information: ℹ️

        Feb 4, 2015, 12:36:18 AM    Self test - passed

        Feb 4, 2015, 12:26:31 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002631_[redacted].crash

        Feb 4, 2015, 12:24:49 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002449_[redacted].crash

        Feb 4, 2015, 12:24:26 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002426_[redacted].crash

        Feb 4, 2015, 12:24:08 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002408_[redacted].crash

        Feb 4, 2015, 12:23:51 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002351_[redacted].crash

        Feb 4, 2015, 12:23:33 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002333_[redacted].crash

        Feb 4, 2015, 12:23:15 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002315_[redacted].crash

        Feb 4, 2015, 12:22:58 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002258_[redacted].crash

        Feb 4, 2015, 12:22:37 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002237_[redacted].crash

        Feb 4, 2015, 12:21:19 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002119_[redacted].crash

        Feb 4, 2015, 12:21:01 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002101_[redacted].crash

        Feb 4, 2015, 12:20:44 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002044_[redacted].crash

        Feb 4, 2015, 12:20:24 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002024_[redacted].crash

        Feb 4, 2015, 12:20:00 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002000_[redacted].crash

        Feb 4, 2015, 12:19:42 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001942_[redacted].crash

        Feb 4, 2015, 12:19:25 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001925_[redacted].crash

        Feb 4, 2015, 12:19:02 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001902_[redacted].crash

        Feb 4, 2015, 12:18:06 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001806_[redacted].crash

        Feb 4, 2015, 12:17:49 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001749_[redacted].crash

        Feb 4, 2015, 12:17:32 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001732_[redacted].crash

        Feb 3, 2015, 07:10:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-03-191028_[reda cted].crash

        Feb 3, 2015, 04:11:20 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-02-03-161120_[ redacted].hang

        Feb 3, 2015, 10:13:27 AM    /Library/Logs/DiagnosticReports/ocspd_2015-02-03-101327_[redacted].crash

        Feb 3, 2015, 10:09:20 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Online Backup_2015-02-03-100920_[redacted].crash

        Feb 2, 2015, 11:54:19 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-235419_[reda cted].crash

        Feb 2, 2015, 11:39:22 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-233922_[reda cted].crash

        Feb 2, 2015, 10:19:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-221908_[reda cted].crash

        Feb 2, 2015, 09:53:38 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-215338_[reda cted].crash

        Feb 2, 2015, 09:14:37 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-211437_[reda cted].crash

        Feb 2, 2015, 07:52:27 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-195227_[reda cted].crash

        Feb 1, 2015, 02:23:34 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Online Backup_2015-02-01-022334_[redacted].crash

        Feb 1, 2015, 02:17:08 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Online Backup_2015-02-01-021708_[redacted].crash

  • by MadMacs0,

    MadMacs0 MadMacs0 Feb 4, 2015 12:43 AM in response to emekct
    Level 5 (4,801 points)
    Feb 4, 2015 12:43 AM in response to emekct

    emekct wrote:

     

    Same issue here, suddenly running slow.


    Disk Information: ℹ️

        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 498.88 GB (406.46 GB free) - 5 errors

    Your hard drive is failing fast. Make sure you have a backup, stop using your Mac and replace the hard drive now!

  • by Lexiepex,

    Lexiepex Lexiepex Feb 4, 2015 1:10 AM in response to emekct
    Level 6 (10,536 points)
    Mac OS X
    Feb 4, 2015 1:10 AM in response to emekct

    Yes your harddisk is suspect.

    After making backups, restart in the Recovery Partition (Startup while holding CMD+R) and choose DiskUtility rom the menu. Do "Disk Repair". See what it finds. If OK after the repair you have still time to remove some of the crap from your computer, before installing a new disk: this has the advantage that you can make a clone, which is not a good advice to do as it is now.

    Post a link here to a new thread.

    Lex

  • by emekct,

    emekct emekct Feb 4, 2015 1:39 AM in response to Lexiepex
    Level 1 (0 points)
    Feb 4, 2015 1:39 AM in response to Lexiepex

    Thank you, I feared as much.  I've ordered a replacement hard drive and updated my back up (I use an online backup service which includes a full clone of my hard drive).

  • by Lexiepex,

    Lexiepex Lexiepex Feb 4, 2015 2:48 AM in response to emekct
    Level 6 (10,536 points)
    Mac OS X
    Feb 4, 2015 2:48 AM in response to emekct

    Yes, but your backup now has the crap on it too. Start a new thread.

  • by roll_and,

    roll_and roll_and Feb 7, 2015 4:35 AM in response to stephjonas
    Level 1 (0 points)
    Feb 7, 2015 4:35 AM in response to stephjonas

    Hi Lex,

    Thanks! I've found this post and you!

     

    Some helps, please?

     

    Here comes my report.

     

    Problem description:

    Working slow!

     

     

     

        MacBook Pro (Retina, 13-inch, Late 2012) (Technical Specifications)

        MacBook Pro - model: MacBookPro10,2

        1 2.9 GHz Intel Core i7 CPU: 2-core

        8 GB RAM Not upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n

        Battery Health: Normal - Cycle count 383

     

    Video Information: ℹ️

        Intel HD Graphics 4000

            Color LCD 2560 x 1600

     

    System Software: ℹ️

        OS X 10.9.5 (13F34) - Time since boot: 0:7:49

     

    Disk Information: ℹ️

        APPLE SSD SM256E disk0 : (251 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Nu te băga (disk0s2) / : 250.14 GB (20.60 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Launch Agents: ℹ️

        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [not loaded]    vnet.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.adobe.SwitchBoard.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.skype.skypeinstaller.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [failed]    com.valvesoftware.steamclean.plist [Click for support] [Click for details]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Steam    UNKNOWN  (missing value)

        uTorrent    Application  (/Applications/uTorrent.app)

        Voddlertray    UNKNOWN  (missing value)

        Skype    UNKNOWN  (missing value)

     

    Internet Plug-ins: ℹ️

        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

        Default Browser: Version: 537 - SDK 10.9

        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

        iPhotoPhotocast: Version: 7.0 - SDK 10.8

     

    Safari Extensions: ℹ️

        AdBlock

        VIDX

        Searchme [Adware! - Remove]

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

     

    Time Machine: ℹ️

        Mobile backups: OFF

        Auto backup: NO - Auto backup turned off

        Volumes being backed up:

            Nu te băga: Disk size: 250.14 GB Disk used: 229.54 GB

        Destinations:

            My Passport for Mac [Local]

            Total size: 499.94 GB

            Total number of backups: 0

            Oldest backup: -

            Last backup: -

            Size of backup disk: Too small

                Backup size 499.94 GB < (Disk used 229.54 GB X 3)

     

    Top Processes by CPU: ℹ️

            27%    Microsoft Word

            15%    WindowServer

            11%    Safari

             4%    mds

             2%    mds_stores

     

    Top Processes by Memory: ℹ️

        344 MB    Safari

        155 MB    Finder

        120 MB    WindowServer

        120 MB    Preview

        120 MB    Dock

     

    Virtual Memory Information: ℹ️

        1.06 GB    Free RAM

        3.61 GB    Active RAM

        2.98 GB    Inactive RAM

        937 MB    Wired RAM

        929 MB    Page-ins

        0 B    Page-outs

     

    Diagnostics Information: ℹ️

        Feb 7, 2015, 02:24:24 PM    Self test - passed

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