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My MacBook suddenly started running slow

Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.


Here's some information on my MacBook


MacBook Pro 13-inch, Mid 2010

Processor: 2.4 GHz Intel Core 2 Duo

Graphics: NVIDIA GeForce 220M 256 MB

Software: OS X 10.8.5 (12F45)

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 11, 2013 1:51 PM

Reply
Question marked as Best reply

Posted on Oct 11, 2013 2:03 PM

If you are quick I will answer:

download Etrecheck from www.etresoft.com.

Run it and copy (bottom button) and paste it here.

567 replies

Oct 11, 2013 2:44 PM in response to Lexiepex

Hardware Information:

MacBook Pro (13-inch, Mid 2010)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM


Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB


System Software:

OS X 10.8.5 (12F45) - Uptime: 0 days 3:14:37


Disk Information:

Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 249.2 GB (77.07 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R UJ-898


USB Information:

Apple Inc. Built-in iSight


Apple Internal Memory Card Reader



Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Computer, Inc. IR Receiver


Apple Inc. Apple Internal Keyboard / Trackpad


FireWire Information:


Thunderbolt Information:


Kernel Extensions:

com.Cycling74.driver.Soundflower (1.5.1)

net.telestream.driver.TelestreamAudio (1.0.5)


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.microsoft.office.licensing.helper.plist

[failed] com.teamviewer.teamviewer_service.plist


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.CS5ServiceManager.plist

[loaded] com.google.keystone.agent.plist

[failed] com.teamviewer.teamviewer.plist

[failed] com.teamviewer.teamviewer_desktop.plist

[loaded] net.culater.SIMBL.Agent.plist


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist

[failed] com.akamai.client.plist

[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist

[loaded] com.spotify.webhelper.plist


User Login Items:

uHD-Agent

GeekTool Helper


3rd Party Preference Panes:

Akamai NetSession Preferences

Flash Player

Flip4Mac WMV

Growl

Java

Secrets


Internet Plug-ins:

DirectorShockwave.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin


User Internet Plug-ins:

BlueStacks Install Detector.plugin

RealPlayer Plugin.plugin


Bad Fonts:

None


Top Processes by CPU:

12% mds

8% WindowServer

4% EtreCheck

4% Spotify

2% hidd

2% Google Chrome

0% fontd

0% GeekTool Helper

0% MenuBarFilter

0% opendirectoryd


Top Processes by Memory:

156 MB Google Chrome

106 MB Spotify

54 MB mds

52 MB Google Chrome Helper

49 MB WindowServer

45 MB Finder

29 MB SystemUIServer

29 MB Dock

28 MB Spotify Helper

20 MB loginwindow


Virtual Memory Statistics

1.26 GB Free RAM

1.60 GB Active RAM

460 MB Inactive RAM

454 MB Wired RAM

2.01 GB Page-ins

0 B Page-outs

Oct 11, 2013 6:25 PM in response to stephjonas

First, back up all data immediately, as your boot drive might be failing.

Step 1


This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.

If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.

Triple-click anywhere in the line below on this page to select it:

syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef

Copy the selected text to the Clipboard (command-C).


Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window (command-V).


The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.


A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.

Step 2

There are a few other possible causes of generalized slow performance that you can rule out easily.


  • Reset the System Management Controller.
  • If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
  • If you have many image or video files on the Desktop with preview icons, move them to another folder.
  • If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
  • Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
  • Check your keychains in Keychain Access for excessively duplicated items.
  • Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
  • If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
  • If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.

Step 3

When you notice the problem, launch the Activity Monitor application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.


Select the CPU tab of the Activity Monitor window.


Select All Processes from the menu in the toolbar, if not already selected.


Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.


Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?


Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)


Step 4


If you have more than one user account, you must be logged in as an administrator to carry out this step.


Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.


Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.


When posting a log extract, be selective. Don't post more than is requested.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Oct 12, 2013 12:29 AM in response to stephjonas

Do first what Linc asks.

Then uninstall Akamai (not compatible and a known item to cause problems).

Uninstall Soundflower (same).

Uninstall GeekTool (same).

SystemPreferences/Users&Groups/LoginItems tab: remove the two lines from the Etrecheck report, (with the minus sign underneath).

Remove both items from the User InternetPlugins.

Throw the following from your LaunchDaemons: com.adobe.SwitchBoard.plist

and from LaunchAgents: com.adobe.CS5ServiceManager.plist

Uninstall growl: you do not need that anymore in ML10.8.5.

Uninstall net culator, do not forget to delete the Simble plugin too).

pffff,

Lex 😎

Dec 8, 2013 9:38 AM in response to Lexiepex

Lex/Yoda


I too am stuck in the spinning wheel ****. Here is Etrecheck report. Please to do advice on why my computer suddently decided to run slow.


Thanks




Hardware Information:

MacBook Pro (15-inch, Late 2008)

MacBook Pro - model: MacBookPro5,1

1 2.66 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM


Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB

NVIDIA GeForce 9600M GT - VRAM: 512 MB


Audio Plug-ins:

AirPlay: Version: 1.7 - SDK 10.8

iSightAudio: Version: 7.7.1 - SDK 10.8


Startup Items:

HP IO: Path: /Library/StartupItems/HP IO

HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

Qmaster: Path: /Library/StartupItems/Qmaster

StartOuc: Path: /Library/StartupItems/StartOuc


System Software:

OS X 10.8.3 (12D78) - Uptime: 0 days 0:9:38


Disk Information:

Hitachi HTS543232L9SA02 disk0 : (320.07 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

HD (disk0s2) /: 319.21 GB (35.98 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R
UJ-868


USB Information:

Apple Inc. Built-in iSight


Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard



Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Apple, Inc. Apple Internal Keyboard / Trackpad


Apple Computer, Inc. IR Receiver


FireWire Information:


Thunderbolt Information:


Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.64)

com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7)


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist

[invalid] com.bjango.istatlocaldaemon.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.rim.BBDaemon.plist

[failed] com.torch.update.agent.plist


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[failed] com.extensis.FMCore.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.rim.BBLaunchAgent.plist

[loaded] com.wacom.wacomtablet.plist


User Launch Agents:

[not loaded] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist

[not loaded] com.bjango.istatlocal.plist

[not loaded] com.facebook.videochat.[redacted].plist

[not loaded] com.hp.printerAgent.plist


User Login Items:

Missing Sync for BlackBerry Background

HP Registration Assistant

iTunesHelper

AdobeResourceSynchronizer

Dropbox

BlackBerry Device Manager

HP Product Research

HP Scheduler


3rd Party Preference Panes:

Flash Player

WacomTablet


Internet Plug-ins::

o1dbrowserplugin: Version: 4.9.1.16010

WacomNetscape: Version: 1.1.1-1

CoolirisWebKitPlugin: Version: (null)

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2

Silverlight: Version: 5.1.20125.0 - SDK 10.6

FlashPlayer-10.6: Version: 11.9.900.117 - SDK 10.6

Flash Player: Version: 11.9.900.117 - SDK 10.6 Outdated! Update

iPhotoPhotocast: Version: 7.0

QuickTime Plugin: Version: 7.7.1

npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

AdobePDFViewer: Version: 8.0.0

CANONiMAGEGATEWAYDL: Version: 3.1.0.2

googletalkbrowserplugin: Version: 4.9.1.16010

JavaAppletPlugin: Version: 14.7.0 - SDK 10.7 Outdated! Update


Bad Fonts:

None


Old applications:

None


Time Machine:

Skip System Files: NO

Auto backup: NO

Time Machine not configured!


Top Processes by CPU:

4% mds

2% EtreCheck

2% SystemUIServer

1% iStatLocalDaemon

0% WindowServer


Top Processes by Memory:

479 MB firefox

90 MB Dock

82 MB WindowServer

70 MB Dropbox

61 MB mds


Virtual Memory Statistics:

1.75 GB Free RAM

1.19 GB Active RAM

316 MB Inactive RAM

518 MB Wired RAM

437 MB Page-ins

0 B Page-outs

Dec 8, 2013 11:49 AM in response to MadShy

Here's my Etrecheck info:

Hardware Information:

MacBook Pro (13-inch, Early 2011)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


System Software:

OS X 10.9 (13A603) - Uptime: 1 day 20:53:12


Disk Information:

Hitachi HTS545032B9A302 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 319.21 GB (90.25 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R UJ-898 disk1 : (4.14 GB)


USB Information:

Logitech USB Optical Mouse


Apple Computer, Inc. IR Receiver


Apple Inc. FaceTime HD Camera (Built-in)


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:


Problem System Launch Daemons:

[failed] com.apple.wdhelper.plist


Problem System Launch Agents:


Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.hp.mss.clientService.plist

[loaded] com.hp.mss.VDProxy.plist


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.google.keystone.agent.plist


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.ARM.[...].plist

[failed] com.akamai.single-user-client.plist

[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist

[loaded] com.facebook.videochat.[redacted].plist


User Login Items:

iTunesHelper

Captur

AppTrap

ElementsAutoAnalyzer


3rd Party Preference Panes:

Akamai NetSession Preferences

AppTrap

Flash Player

HP MediaSmart Server


Internet Plug-ins::

DirectorShockwave: Version: 12.0.6r147 - SDK 10.6

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 10.1.8

FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6

Silverlight: Version: 5.1.10411.0 - SDK 10.6

Flash Player: Version: 11.9.900.152 - SDK 10.6

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0 - SDK 10.8

AdobePDFViewer: Version: 10.1.8

CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6

hpHomeClient: Version: 1.0

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update


User Internet Plug-ins::

RealPlayer Plugin: Version: (null)


Bad Fonts:

None


Old applications:

Adobe AIR Application Installer: Version: 3.3 - SDK 10.5

/Applications/Utilities/Adobe AIR Application Installer.app

Adobe AIR Application Installer: Version: 3.3 - SDK 10.5

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app

Adobe AIR Uninstaller: Version: 3.3 - SDK 10.5

/Applications/Utilities/Adobe AIR Uninstaller.app

Adobe AIR Updater: Version: 3.3 - SDK 10.5

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app

Audacity: Version: 2.0.1.0 - SDK 10.4

/Applications/Audacity.app

Captur: Version: 2.2 - SDK 10.0

/Applications/Captur.app

Captur: Version: 2.2 - SDK 10.0

/Users/juliecookhess/Desktop/Captur.app

FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5

/Users/juliecookhess/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app

Pages: Version: 4.3 - SDK 10.5

/Applications/iWork '09/Pages.app

SLLauncher: Version: 1.0 - SDK 10.5

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

Template: Version: 3.3 - SDK 10.5

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app


Time Machine:

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 297.29 GB Disk used: 213.23 GB

Destinations:

TOSHIBA EXT [Local] (Last used)

Total size: 297.77 GB

Total number of backups: 15

Oldest backup: 2012-05-24 17:52:22 +0000

Last backup: 2013-11-23 18:05:43 +0000

Size of backup disk: Too small

Backup size 297.77 GB < (Disk used 213.23 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

4% WindowServer

2% EtreCheck

1% Google Chrome

0% com.apple.WebKit.WebContent

0% PluginProcess


Top Processes by Memory:

123 MB com.apple.WebKit.WebContent

106 MB Google Chrome

57 MB Google Chrome Helper

41 MB PluginProcess

37 MB Finder


Virtual Memory Statistics:

48 MB Free RAM

971 MB Active RAM

942 MB Inactive RAM

1004 MB Wired RAM

45.75 GB Page-ins

612 MB Page-outs

Dec 8, 2013 2:43 PM in response to Lexiepex

Thanks but I wish hadn't. Now with 10.8.5 my Wifi is not working. Apprently a very common problems for early model MacBook Pros. Cant fix it and can't downgrade to 10.8.4 Bummer.


But tell me why this Mac is running so slow. I rebuild desktop and reinstalled and upgraded the OSX but still running very slow.


Hardware Information:


MacBook Pro (13-inch, Mid 2012)


MacBook Pro - model: MacBookPro9,2


1 2.5 GHz Intel Core i5 CPU: 2 cores


4 GB RAM




Video Information:


Intel HD Graphics 4000 - VRAM: 512 MB




Audio Plug-ins:


AirPlay: Version: 1.7 - SDK 10.8


iSightAudio: Version: 7.7.1 - SDK 10.8




System Software:


OS X 10.8.5 (12F45) - Uptime: 0 days 3:47:55




Disk Information:


APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)


disk0s1 (disk0s1) <not mounted>: 209.7 MB


Macintosh HD (disk0s2) /: 499.25 GB (487.64 GB free)


Recovery HD (disk0s3) <not mounted>: 650 MB




OPTIARC DVD RW AD-5970H




USB Information:




Apple Computer, Inc. IR Receiver




Apple Inc. BRCM20702 Hub


Apple Inc. Bluetooth USB Host Controller




Apple Inc. Apple Internal Keyboard / Trackpad






Apple Inc. FaceTime HD Camera (Built-in)




FireWire Information:




Thunderbolt Information:


Apple Inc. thunderbolt_bus




Kernel Extensions:




Problem System Launch Daemons:




Problem System Launch Agents:




Launch Daemons:


[loaded] com.adobe.fpsaud.plist




Launch Agents:




User Launch Agents:


[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist


[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist


[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist




User Login Items:


None




3rd Party Preference Panes:


Flash Player




Internet Plug-ins::


FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6


Flash Player: Version: 11.9.900.152 - SDK 10.6


QuickTime Plugin: Version: 7.7.1


JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Outdated! Update




Bad Fonts:


None




Old applications:


None




Time Machine:


Time Machine not configured!




Top Processes by CPU:


2% WindowServer


1% EtreCheck


1% mds


0% WebProcess


0% coreservicesd




Top Processes by Memory:


70 MB WebProcess


61 MB mds


41 MB Finder


37 MB WindowServer


37 MB Safari




Virtual Memory Statistics:


2.09 GB Free RAM


681 MB Active RAM


125 MB Inactive RAM


1.12 GB Wired RAM


254 MB Page-ins


0 B Page-outs

My MacBook suddenly started running slow

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