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How can verify your account if you forgot you security answers

When I try to buy something it says I have to answer my security questions but I forgot so I went to Customer Support and I need call them but I don't want to call them because I don't have a phone, couldn't they just send my Security answers in my mail.

Posted on Oct 11, 2013 2:23 PM

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4 replies

Oct 11, 2013 2:24 PM in response to Murasakibara Atsushi

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.


Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'.


2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Oct 11, 2013 2:24 PM in response to Murasakibara Atsushi

From a Kappy post

The Best Alternatives for Security Questions and Rescue Mail


1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.

2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


An alternative to using the security questions is to use 2-step verification:

Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How can verify your account if you forgot you security answers

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