How do I cancel my pre-order on itunes? With the new update?

iTunes has changed very much since 2012 so if anyone has this issue follow this.

Open iTunes -> Account -> View My Account ->

-> Purchase History -> See All ->

Report a Problem -> Another 'Report a Problem' will come up on the right of the latest purchased item -> Tap it -> It will open a link on your default browser -> Choose an option there -> Done.

Hey AllyCatColorado,

To cancel your pre-order, you'll want to open up iTunes on your computer, then follow these directions:

1. Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
2. From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.

via: iTunes Store: About Pre-orders

http://support.apple.com/kb/HT5714

Welcome to Apple Support Communities!

Have a good one,

Delgadoh

The steps given are not what I am seeing when I choose Store. Did the upgrade change something?

Open iTunes on your computer:

Store> Account> at the bottom of the page it should say Manage Pre-Orders and from there you'll see a cancel button.

What if i can't see the manage pre-orders button? im pretty sure it pre-ordered bc the single from the album is ready to download...

You've probably already figured things out by now, but this is for anybody else who doesn't know how to do it.

1. Go to itunes, make sure you're in the store and not in your library (option to change between is in the top right)
2. Click on apple id (top left) and click account or scroll down to very bottom of screen (the options here are in very small print) and click account (under manage, center of the screen) your account information should be shown on the screen now. There are four different headers in blue (Apple ID summary, Itunes in the cloud, Purchase History, and settings)
3. scroll down to the section where there's a blue header labeled "Settings" (it's the last group before the "done" button)
4. click the very last blue link on the right side (manage Pre-Orders)
5. click cancel on the order you want to cancel (will be on the right side)

Hope this helps 🙂

(this is also done via the program on the computer. For iphones/ipads/ipods you just scroll down to the bottom and all information will be there. The links and everything else should be labeled the same way)

am i the only one that finds this whole process extremely unfriendly? I am taveling without a pc and thus I am now boxed out from my preordered album - how archaic is it to need a pc?! what happened to Apple...

It's very convoluted and I'm certain it's intended as such to keep people from canceling sales. Post-Steve Jobs, AAPL is all about the money.