1 Reply Latest reply: Oct 11, 2013 9:58 PM by AnaMusic
l3az Level 1 Level 1

hi i have an iphone 4s i did an update to ios 7 , after few days i got message to update it againe to 7.0.2 but i got a message to connect my iphone to the itune.and in my computer i got a message the iphone could not be restored error occurred 29


iPhone 4S, iOS 7.0.2
  • AnaMusic Level 9 Level 9

    l3az wrote:

     

    ... got a message the iphone could not be restored error occurred 29

     

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40

    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

     

    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart