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Problems after adding an Exchange ActiveSync account: Can't save drafts and Sending on Exchange account uses wrong email account.

Hi,

I have iCloud accounts, a GMail account, a MS Live account, and POP/SMTP accounts from my ISP configured and working on my personal iPhone. I added an Exchange ActiveSync account for work to my iPhone. After adding the account two issues surfaced:

  1. Saving drafts stopped working. If I compose an email and tap cancel and save as draft the email is not saved. It's just gone. This is not specific to the Exchange account. This issue is across all accounts including my iCloud account, which is my primary personal account.
  2. I can't send emails to my work email address. Even manually typing in my work email address doesn't work. Instead of sending to my work email, my MS LIve email address is used.


Has anyone else experienced these issues? Is there a way to fix these issues?


Thanks,

Jonathan

iPhone 5s, iOS 7.0.2

Posted on Oct 12, 2013 5:49 AM

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Problems after adding an Exchange ActiveSync account: Can't save drafts and Sending on Exchange account uses wrong email account.

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