This is happening about 2-3 times a week. I will be using Safari browsing the web and my entire computer will freeze up. It ONLY happens when using Safari and nothing else is consistent. I have to hard shut down my system after that. Have ran check disc, repair permissions, etc.
Any ideas?
iMac, OS X Mountain Lion (10.8.5)
Download EtreCheck
Then copy and paste the results in your Reply.
It's a troubleshooting utility that should reveal what causing your Mac to freeze while using Safari.
No personal data is shared from the EtreCheck results.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.
This is what that string said on the last freeze... I had updated to Maverick recently and it hadn't occured again for over a week. sigh, didn't solve the issue like I hoped. Doing it daily again almost.
Thank you for any assistance you can give.
11/7/13 4:04:45.795 AM xpcproxy[4168]: assertion failed: 13A603: xpcproxy + 3438 [EE7817B0-1FA1-3603-B88A-BD5E595DA86F]: 0x2
11/7/13 4:27:50.000 AM bootlog[0]: BOOT_TIME 1383827270 0
Here is the EtreCheck report also.
Hardware Information:
iMac (27-inch, Late 2009)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:22:50
Disk Information:
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (404.15 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Western Digital My Book 500.11 GB
My Book (disk1s1) /Volumes/My Book: 500.1 GB (322.8 GB free)
Western Digital My Book 1130 2 TB
EFI (disk2s1) <not mounted>: 209.7 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups: 2 TB (467.04 GB free)
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Wacom Co.,Ltd. CTH-460
Plantronics Plantronics .Audio 628 USB
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
net.telestream.driver.TelestreamAudio (1.0.5)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.adobe.versioncueCS4.plist
[loaded] com.dimdim.dimdimupdater.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS4ServiceManager.plist
[failed] com.dimdim.webmeetingplugin.plist
[loaded] com.wacom.pentablet.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-cileniac@me.com-SharedServices.Agent.plist
User Login Items:
EEventManager
EpsonLowInkReminderAgent
3rd Party Preference Panes:
Adobe Version Cue CS4
Flash Player
PenTablet
Internet Plug-ins:
AdobeExManDetect.plugin
AdobePDFViewer.plugin
Default Browser.plugin
EPPEX Plugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
npDimdimControl.plugin
QuickTime Plugin.plugin
Silverlight.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
wkDimdimControl.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 595.19 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2 TB
Total number of backups: 82
Oldest backup: 2013-01-16 20:30:58 +0000
Last backup: 2013-11-07 12:03:20 +0000
Size of backup disk: Adequate
Backup size 2 TB > (Disk used 595.19 GB X 3)
Top Processes by CPU:
3% mds
1% WindowServer
1% EtreCheck
0% fontd
0% dpd
Top Processes by Memory:
156 MB Safari
123 MB mds_stores
106 MB com.apple.WebKit.WebContent
66 MB Dock
57 MB WindowServer
49 MB mds
49 MB com.apple.IconServicesAgent
41 MB Finder
41 MB com.apple.WebKit.Networking
41 MB PenTabletDriver
Virtual Memory Statistics:
5.53 GB Free RAM
1.35 GB Active RAM
385 MB Inactive RAM
748 MB Wired RAM
404 MB Page-ins
0 B Page-outs
This is a continued issue... no ideas after I've posted these?
Safari freezing up my entire computer
